Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

The materials and chosen vendors are sub standard. My inspection report came with a concrete issue which the build manager refused to fix and just got a letter from the vendor which is no good. The dry wall and sound proofing is so horrible.

I just bought a Pulte townhome and I’m loving it! The house is beautiful. A few minor issues with the doors but they have always very responsive and quick to fix anything I needed. I did have to ask for a few things that should have been automatic, like the key fob for the pool, mail key, and ring door camera (which was installed with no instructions and the doorbell on it doesn’t work). But overall very happy!

From day one of stepping into the sales office, Ryan was amazing to work with. Hugely knowledgeable about everything regarding the homes, professional and just a kind human. Any time, I asked, text or emailed a question he was quick to reply. He is a huge asset to Pulte he made the home buying process easy and enjoyable. Also, Chris the construction manager on site was extremely helpful during the process. He also was great at responding to texts and emails.

Always get a prompt response

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

Great quality and experience

We had a very bad experience with Pulte homes in the home buying process and mortgage process. Terrible experience and never want to buy a home with Pulte again.

Happy and Satisfied with the Professionalism provided my the Agents and Construction manager

Excellent service and Quality work

No comments at this time

The homebuying process was seamless from purchase agreement to closing. The communication at each phase was informative and professional. They were responsive to my requests and provide an outstanding warranty.

Overall good although we had to sort the structural issues at the last

Very Systematic Process and responsible staff.

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).

From the sales teams, to the construction and the mortgage we are extremely satisfied! The house feels super solid and for any minor issue we had (ex. A light socket not working) they were super responsive and fix it the next day. I’m would 100% recommend Pulte!

I recently purchased my first home with Pulte, and the experience has been exceptional. From the initial sales process to the move-in, everything has been smooth and efficient. Pulte's team was incredibly professional and attentive, ensuring that all my questions were answered promptly and that I was kept informed at every step of the process. What impressed me the most was their commitment to their schedule; they were sharp and on time with every milestone, which made the entire experience stress-free. As a first-time homebuyer, I had heard about potential hiccups in the process, but with Pulte, I never encountered any. The quality of the home is fantastic, and I couldn't be happier with my decision. I highly recommend Pulte to anyone looking for a seamless and satisfying home buying experience. ... More

We purchased two townhomes in a new community built by Pulte Homes. Pulte Homes exceeded our expectations by delivering us high quality homes. Great designs, superior workmanship, high quality materials and appliances.

The construction is about average

Had a great experience working with construction manager Chris. Chris’s honesty and professionalism was exceptional.

Pulte homes provided a nice mortgage loan application process and offered me a good rate, which greatly reduced my time spending in closing.

The closing walk-through and the salesperson and are very impressive. They all have great knowledge and can express in common language that I can understand

Unhappy with the process and home price. The price of the last 5 available homes went down 20K in a week after we signed the contract for our home, which was totally unfair. I was negotiating with Sales Consultant and management to reduce the price of my home for almost a month and i don't understand why they did not consider my request if they have a plan to reduce the price. Also they say we go by contract but they wont follow the contract, only buyer need to follow the contract.

Home buying experience with Pulte was seamless. However there is room for improvement in the area of communication (response time) and workmanship. Based on our interactions with the team we are hopeful workmanship issues will be somewhat resolved during warranty period.

Pulte made the process very easy an not as stressful as I thought it would be.

The microwave had stopped working 2 days after closing. I waited 4 weeks for it to be repaired. That's poor customer service.