Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

I couldn't have moved into this new home from out of state without the help of your staff, especially Rodney. Relocation during a pandemic was especially difficult. Their flexibility and responsiveness made it work.

We are still enjoying the NewHome , just haven’t got into issue s yet

I am very happy with Pulte's processes and the employees i worked with during my home built and delivered. They are very professional, knowledgeable, approachable, and very friendly to work with. Very happy with my decision.

Our field manager Eamon was very responsive and did a great job.

great experience

.thanks

Good home and loved it

Overall experience with Pulte Homes are very pleasant and professional. Pulte's salesperson, construction manager, loan coordinator, closing team were very friendly to work with and prompt in responses.

Approachable, proactive and very responsive Field Manager.

Pulte Homes was very professional. They may my first buying experience a total delight. I'd highly recommend their bundled services. We're very satisfied.

The process of purchasing a Pulte Home was an awesome experience. The Pulte Team is amazing to interact with and extremely responsive. From the time we signed the contract to purchase to our closing, every person was extremely customer focused, responsive, and a joy to converse with throughout the closing process.

Blair and the team have been awesome! Very accommodating and helpful throughout the process. Home was expensive, but happy with it so far.

Pulte is a very professional organization, vertically integrated to make the buying process easier. I was incented to get my mortgage and homeowners insurance from them and saved all my closing costs. From start to finish, I closed in under 30 days. I highly recommend them as a quality builder in NC, and have had more positive experiences than working with Toll Brothers for my last house in 2000. I down sized for my retirement home with this purchase, and the technology is amazing compared to my last "luxury" home. We love the RDU area and Pulte has done a great job with their developments. Would recommend talking with them for any new construction. ... More

When buying a new build it’s important to see the home before you buy. The process of buying was fine. Knowing the details about the home are just as important.

This is our first home. Our experience from the very first moment has been great. Patrick has been a great point of contact and always answered all our silly queries. Our construction manager Anthony is incredible. He was gave us a good walkthrough, explained us with details. Spent enough time with us to clarify our questions. He addressed all the points that came up in inspection and other additional items that we wanted to be covered. He is very patient and is always quick to respond. The only frustration we have had is with appliances and their support teams. The gas range is leaking and the dishwasher has dissolving issues. We have been following with the product support for weeks now and nobody has shown up for weeks now. It is impossible to get them on phone and the wait for a resolution is torturous and endless. Pulte should vet such vendors and check their support credentials. Apart from this, We had good buying experience starting from our first visit to enquire until move in. We did have some hiccups through pulte finance but I can let that go. Big shout out to Patrick and Anthony for being there for us. We hope pulte team works well after sale as well because post sales service is the main indicator of the brand. Thank you ... More

Moved into a brand new home. Had a roof leak within few weeks.

Overall quality of build doesn't seems to be great. Wish I had a better construction manager ( My construction manager: Colin).

Has issues with flooring and lots of noise from neighbors even if they are walking in their own second floor

Field Manager has a problem with keeping appointments he made for warranty maintenance. Defective blinds STILL have not been fully corrected, Exhaust fan in bathroom replaced-upstairs bathroom exhaust starting to go out. Bathtub faucet needs to be replaced,, going on 60 days and nothing. Finish/surface of concrete driveway and walk way is flawed. Brown stains & dark spots. Advised RDU Warranty was told it was not their problem.

Greg was great. I did get some surprise charges from HOA and Management Company during closing process.

Lee, the construction manager was great. He has been very responsive to our needs. However, dealing with PulteMortgage was less than ideal. I have an 850 credit score, but they were very nick picky before finally approving my eligibility for a mortgage.

Pretty smooth process for buying. We bought another persons house who backed out so I can’t speak to the materials selection process. We had to move our closing date back a day because final inspections weren’t done, which was stressful coordinating a cross country move. Then we had a plumbing issue on night one with water coming out of a ceiling vent but they were there the next day to help fix it. We’ve been in the house just over two months and have noticed some issues with quality.

We brought the home with vallybrooke plan with elevation 22,two windows in this plan kept on bathroom and one in closet-both won’t give the use of windows. Another plan issue is even though home is more than 3300 there is no proper media room- loft space is designed kind of waist like many doors and closet-we don’t have a place to keep our projector-we went with this plan because pulte agent mentioned this plan have big loft for projector but after built we realized that this room is not useful for media room purpose

Had such a great experience working with Eamonn. He is a great asset to your community and your company.!!

Overall I am happy with my experience with Pulte but I had some issues which I was not expecting to have. They addressed most of them but still working on some of those. It is disappointing to deal with some of the items after you sign your house's closing documents.