Pulte Homes Reviews in Raleigh Durham Chapel Hill, NC

build is not the greatest quality but acceptable for the price range

Construction manager Chad was so great to work with. Very responsive, friendly and followed through.

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

The process was quick and timelines/deadlines were met and exceed my expectations for a new construction.

I had a good experience with Pulte Mortgage in buying home.

Overall, I am satisfied with my purchase. Any issues were fixed within a reasonable time frame.

good design, good attitude in customer service, but the receptionists could know the details better

Overall excellent home and excellent pulte north team

All involved consistently responded in a timely and competent manner

We had a pretty good home buying experience with Pulte Homes. Though there were few initial hiccups around the time of closing and also after moving in, the Field Manager took care of all the high risk items after we moved in. Customer support from Pulte has been pretty good on fixing some of the urgent issues after we moved in. One thing we are not quite happy is we were not given a default white cabinets option during design center meetings, while another owner who was just around 2-3 weeks behind us in the home buying process were given a default white cabinets option. We ended up not going for white option as it was coming out to be pretty expensive. Another thing which is painful is the design center option bundles. We had to choose oil-rubbed bronze option throughout the house as there were not much options to pick and choose between bronze and other cheaper option for different rooms in the house. ... More

I must say I am pretty satisfied by the purchase. Pulte does take care of a lot of things for you, even after closing.

Always received timely feedback o questions and issues from the sales team and project manager.

I have only been in for 2 months, but everything so far has been great.

I always like Pulte homes floor plans because plans are designed keeping customer needs in minds and plans are suitable for all ages. I like Pulte site plans too , it provides bigger lots and nice backyards, and home elevations are modern and nice. But quality of workmanship varies from property to property due to lots of third party vendors ( multiple companies works with Pulte for same Community) . I observed same plan , same upgrades installed and constructed different way and quality levels are different, field officers response varies from client to client. Experience with Sales Office was good , but we wish we should have known all other available upgrades upfront so that customer might have customized as per their personal interest. Sales person are very friendly and very cooperative , but on flip side sale persons do not explains each and every upgrades i.e electric switches, wiring options, USB port details etc.. Backsplash design and color selections are very limited., Lighting included in base price very poor quality. Overall I have mixed experience in dealing with Pulte. My Suggestions: 1)Placement of pull down attic should have been better in some plans. 2)There should be an option to take out PPC and upgrade to something else. 3)Deck size should have been little bigger on crawlspace homes (specially length from home , 8 feet is not good enough) ... More

Fast construction and fair prices. Addressed everything in independent inspection. Some aesthetic issues at final walkthrough (paint etc) that were never addressed.

Workmanship can be a little much better , making sure the tiles are aligned ,corners are sharp . So materials are also lower quality the sheet rock is so soft , that indentation are visible if u put a little pressure . structurally the house is well made .minor attention to details will go a long way

Only being in the home for a few days things have been good. Need more time for a proper evaluation.

Couple of issues but overall it’s good

Keeping in mind that this is a tract builder, the experience was fairly good. The construction foreman and sales agent were both vey good to work with. The foreman addressed every issue we had during the construction. I will say that if we had not been diligent in our inspections during construction that the experience would have been much worse. There were multiple issues that needed to be corrected as we went along. Having said that, everything was corrected to our satisfaction.

Build quality is not a 5 rated. it just average. all house have same issues, even till the issues not fixed at closing day itself. Grass is also not good quality. lot of other issues with homes.

Overall good buying experience and good process. But unfortunately I had very bad experience with the builder Mr. Chris who was always behind his Closing reviews. He blocked my phone number when I delayed my reviews since my repairs were pending and he was not trustworthy. Flooring work for my house is terrible, otherwise all good so far. Thanks

Pulte's communication throughout the buying and building process was exceptional. We always knew the latest status and provided with opportunities to visit a representative in person to view the progress. While the home was of reasonable quality, the details in the workmanship was not great. It seemed the finishing touches were done in haste and we had to make several service requests to fix or refinish. The responses to the service requests were super quick.

We paid a higher price for the property. The workmanship was ok.

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

Overall good although we had to sort the structural issues at the last