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Pulte Homes Reviews in Cleveland, OH

What Cleveland Homeowners Have to Say About Pulte Homes.

Read all 237 verified reviews from homeowners that built a new home with Pulte Homes in the Cleveland area. Cleveland homeowners have rated Pulte Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Pulte Homes

has 3.8 out of 5 stars in Cleveland Area

237 Reviews in Cleveland Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.9

Value 3.6

Responsiveness 3.7

Pulte Homes in Cleveland Area

View Homes

Customer Reviews

New home

  • Anonymous
  • Verified HomeBuyer
  • February 29, 2024
  • Columbia Station, OH

Fantastic experience, very customer service oriented, fantastic group of people!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fabulous experience

  • Joan F.
  • Verified HomeBuyer
  • February 01, 2024
  • Olmsted Falls, OH

Pulte built us a lovely home; our sales rep and construction manager were both very professional and responsive to our requests. From signing contract to move- in was 6 months, and our CM stayed in touch throughout the process. We couldn’t be happier with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Ronald S. S.
  • Verified HomeBuyer
  • January 25, 2024
  • Columbia Station, OH

We have built 4 houses in the past 40 years and this has been the great experience . The construction manager and development sales person were great .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased overall!

  • Martha G.
  • Verified HomeBuyer
  • January 25, 2024
  • Avon Lake, OH

Tom W was extremely helpful and continues to be! As with any new home build I expected some issues, but there really weren’t that many and Tom is a person who truly gives his all and goes out of his way to correct anything that needed to be corrected. Allison made the picking out of everything in the house easy and pleasant. Dawn made everything clear during the closing and walk through.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great management

  • Pradeep P.
  • Verified HomeBuyer
  • January 25, 2024
  • Columbia Station, OH

Brandon was of great help, patiently explaining all the process, explaining us different options even during multiple visits. I first backed off from buying for first time, as was in little confusion whether to buy house, Brandon helped me explain different options that Pulte provides which made bit of an ease to decide. Edward, during the construction, he made sure to let me know at every stage of the construction process, and very helpful during the closing/handing over the house. Built quality is good. The house was delivered at expected time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with Pulte

  • Anonymous
  • Verified HomeBuyer
  • November 28, 2023
  • Wadsworth, OH

My wife and I are very pleased with the support of all aspects of Pulte. From the planning process before the build, the consultation with the home decorator, and the regular updates along the build process from the Construction Manager. Everyone took an intimidating process and made it exciting and fun!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rose

  • Rose F.
  • Verified HomeBuyer
  • November 21, 2023
  • Columbia Station, OH

Pulte homes are beautiful and quality, the construction manager takes his time to explain everything to your understanding, he’s a good listener, above all pulte homes are the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • Brian B.
  • Verified HomeBuyer
  • October 27, 2023
  • Mentor, OH

The people that work for Pulte made for a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dustin Project manager, Diane Sales and Allyson house finishes

  • Dale P.
  • Verified HomeBuyer
  • October 27, 2023
  • Columbia Station, OH

Dustin, Diane , and Allyson were always on top of issues, they replied to concerns in a timely manner, and they work well as a team. When you build you will always have issues come up. They did a fantastic job of fixing them. They are each experts in their field and do a wonderful job helping you figure out options for your home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Diane, Pulte model home sales and Dustin, Project Manager

  • Janet M.
  • Verified HomeBuyer
  • October 26, 2023
  • Columbia Station, OH

Diane made me feel welcome and so comfortable as I never built a new home before. Her expertise and personal attention made the entire process exciting and comfortable. Dustin was also exceptional in keeping me informed of my building stages and what to expect and told me to come to my new build as often as I wanted. He quickly responded to my questions via email and was so thorough and pleasant on my few walk-throughs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jeremy was super responsive for all our questions.

  • Karen E.
  • Verified HomeBuyer
  • October 26, 2023
  • Wadsworth, OH

Great process throughout our build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible team

  • Laura S.
  • Verified HomeBuyer
  • October 09, 2023
  • Columbia Station, OH

When working with Diane and Dustin, I felt confident that my questions and needs were met quickly and honestly through the entire process. From the initial sale process to building process - everything was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience from start to closing

  • Luciano d.
  • Verified HomeBuyer
  • August 30, 2023
  • Avon Lake, OH

We had been looking for older homes for a while but after seeing the Townhomes at Legacy Isle it became clear that it was the better choice. And all of Pulte companies made the process so easy that it didn’t feel like the regular home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Legacy Retreat Cluster Home

  • Thomas S.
  • Verified HomeBuyer
  • August 16, 2023
  • Avon Lake, OH

We had a great experience building in The Retreat at Legacy Isle. We highly recommend them and we are thrilled with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Simple, Beautiful and good quality

  • Satya Manohar Deepak R.
  • Verified HomeBuyer
  • July 06, 2023
  • Avon Lake, OH

We loved our new home. Tough to find a low quality material used for construction. Builder maintained good standards.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Karen

  • Karen K.
  • Verified HomeBuyer
  • May 24, 2023
  • Avon Lake, OH

Everyone was very professional and knowledgeable about the process. Everything was done on time and my home is beautiful. The process was very easy and management kept me informed every week regarding progress.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes

  • Timothy J C.
  • Verified HomeBuyer
  • May 10, 2023
  • Avon Lake, OH

We are Very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience but no mailbox and the yard is yours to install.

  • John K.
  • Verified HomeBuyer
  • May 03, 2023
  • Columbia Station, OH

Your yard is not included in your price. The only other issue that Pulte has not yet addressed is the assignment of local mailboxes. For 10 weeks we have made the five-mile round trip to pick up mail. The U.S Postal Service will not commit to a time for this to occur.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Service, Quality Home, Terrific People

  • Kyle M.
  • Verified HomeBuyer
  • March 12, 2023
  • Avon Lake, OH

We are thankful that we built our home with Pulte. From the initial meeting with our sales rep, Jack, until we closed on the home, we had a terrific experience. Everyone on the builder's team took great care of us. Our family is thrilled with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dr.

  • Grzegorz S.
  • Verified HomeBuyer
  • March 02, 2023
  • Columbia Station, OH

Pulte homes are great! From the quality of their homes to the high quality of customer service from everyone I worked with. I highly recommend going with Pulte homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with Pulte

  • Ariel S.
  • Verified HomeBuyer
  • March 02, 2023
  • Chagrin Falls, OH

We came in buying a completed spec build. The sales rep Craig was great, gave us a great deal and very helpful along the way. The site manager Brian has been a wealth of knowledge and very responsive to small little things we noticed even after close. Overall great experience and we are enjoying the house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No issues and we love our home.

  • Amanda B.
  • Verified HomeBuyer
  • February 09, 2023
  • Olmsted Falls, OH

All around we’ve had a great experience with Pulte. There’s been a few hiccups along the way, but there has been a lot of transparency and communication to get things back on track. Our timeline was excellent and we’re very impressed with the quality of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The team was amazing. We had a great experience

  • Brittany C.
  • Verified HomeBuyer
  • January 12, 2023
  • Columbia Station, OH

Very happy with our new build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • December 08, 2022
  • Columbia Station, OH

Great Experience and Good Quality Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new home!!!

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2022
  • Painesville, OH

In spite of Covid supply chain issues we were able to get a house built that we really love! Nothing is perfect but overall we are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5