Pulte Homes

star-rating (2034 reviews in all areas)

What Homeowners Have to Say About Pulte Homes in Columbus

Read the 66 homeowner reviews of Pulte Homes's new homes in the Columbus area. Columbus homeowners rated Pulte Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.3 out of 5 stars
in the Columbus area

star-rating

66 Reviews - 19 Communities

5 ★(34)

4 ★(19)

3 ★(8)

2 ★(3)

1 ★(2)

Quality 4.1

Trustworthiness 4.4

Value 4.2

Responsiveness 4.3

star-rating Pulte Homes - My sales rep Kim C was fantastic!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Eileen H.
  • Delaware, OH
  • January 28, 2020

My sales rep Kim C was fantastic!!

star-rating Good builder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Delaware, OH
  • December 20, 2019

Pulte is trustworthy and they do what they say.

star-rating Pulte Homes - love the home - very happy with it!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Paula R.
  • Sunbury, OH
  • September 04, 2019

love the home - very happy with it! Had to reach out to reschedule our initial 1st repair appointment (which took 3 weeks to get an appointment), but the person who came out was absolutely wonderful! - still waiting on sod - hopefully soon..

star-rating Pulte Homes - Could I have saved some money and had better materials if I purchased

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • New Albany, OH
  • August 12, 2019

Could I have saved some money and had better materials if I purchased an older home and remodeled it? Yes. Did I want to live through that year long experience with 2 small kids? Absolutely not. You are overpaying for some of the convenience with any of the large builders and they need to make a profit with the materials - just know that going into the experience. Everyone at Pulte was responsive and great to work with during the entire process. ... More

star-rating Great people to work with from the sales office to the build process and follow up afterward.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Leslie M.
  • Galena, OH
  • May 31, 2019

Overall we were pleased with our new home.

star-rating Home at Last

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • William D.
  • Hilliard, OH
  • January 24, 2020

Molly, Ben and Scott are all wonderful and have been as true pleasure to work with. They helped make our house a home.

star-rating Pulte Homes - Sales and construction staff were a pleasure to work with.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Gary V.
  • Sunbury, OH
  • November 08, 2019

Sales and construction staff were a pleasure to work with.

star-rating Satisfied customer

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Galena, OH
  • July 12, 2019

Pulte built a beautiful home. We are overall happy with our purchase. There have been some issues in first month of move in, but so far pulte has tried to take care of issues in a timely manor. We looked at many homes and builders during our home finder process and overall pulte was the best quality for money with large lot size. Would recommend. ... More

star-rating Happy to be Home

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Walter J.
  • Pickerington, OH
  • May 08, 2019

Great process.

star-rating Happy in our new home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Janice B.
  • Westerville, OH
  • September 18, 2019

The whole buying experience was handled so well by our sales person, Faith. She explained everything so well. Selecting our options was a fun time and the design staff were so helpful. Our project manager gave us updates and followed through with correcting any issues. Leugh is still here and didn't disappear after we moved in. So we feel like part of the community already. ... More

Pulte Homes responded:
We love hearing this Janice. Thank you for sharing your story and welcome home! ^Abby

star-rating Quality material

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Hector N.
  • Hilliard, OH
  • February 13, 2020

Ensure to receive the complete information regarding the quality of all the materials because we didn’t receive all of the details about our floor’s material.

star-rating Pulte Homes - Problems with the mortgage proses!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Charles O.
  • Westerville, OH
  • January 08, 2020

Problems with the mortgage proses!!

star-rating Very reasonable

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Manu R.
  • Delaware, OH
  • December 04, 2019

We feel it is a good buy though we might have played more. Customer service is great.

star-rating Pulte Homes - Recommend for people for new build

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Sunbury, OH
  • September 17, 2019

Recommend for people for new build

star-rating Pulte Homes - Larry was great to work with during the construction phase!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Heather K.
  • Powell, OH
  • July 31, 2019

Larry was great to work with during the construction phase!

star-rating NIce retirement home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Douglas H.
  • Pickerington, OH
  • June 05, 2019

Nice house, that should fit our future lifestyle.

star-rating Great Home!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • David W.
  • Hilliard, OH
  • December 04, 2019

This is our second new home build (1997 and 2019). We built an "Ascend" model home with Pulte and moved into our new home in early October. The construction and layout are awesome. Pulte has taken convenience into consideration in their home designs. The upgrades are a bit pricy from our taste but have been well worth it. ... More

star-rating Overall good experience with some minor issues along the way

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Aaron T.
  • Delaware, OH
  • November 13, 2019

The overall experience was positive and we are very happy with the home. There were a few minor problems along the way but they were responsive and corrected those timely. I think the house was a bit overpriced in the neighborhood but it was a seller's market and we got top dollar for our old house as well so you cannot have it both ways (sell high, buy low). The cleaning prior to move in left a little to be desired. There were (and still are) pencil marks on the floor from the carpenters and we are still cleaning those as we find them. The house was clean overall but it is always the attention to detail that is the difference between 4 and 5 stars. Overall: we love the house, love the neighborhood, the builder was great. ... More

star-rating Home build at Glenross

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Delaware, OH
  • August 02, 2019

For the most part the build process went smooth. As with any build there were hiccups that were addressed in a timely manner. As of 07/01/2019 the build quality and craftsmanship still exceed most home builders in the Columbus market.

star-rating New build

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Katie B.
  • Delaware, OH
  • December 05, 2019

We love our new home and we have had quick responses for things that needed addressed.

star-rating Good enough.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Maria G.
  • Pickerington, OH
  • August 21, 2019

I did not rate Pulte 5 stars for quality of workmanship and value for the price paid. While I understand I did not purchase the highest upgrade, I somehow believe from past buying experiences with another builder, that Pulte could still have done better for the price paid. As a big construction company with strong buying power, Pulte could have done better in terms of quality of carpet installed, the stove which is still a burner instead of flat top, and the lack of over-the-stove microwave, all of which are already reasonably priced these days. Medicine cabinets should have been installed in the two full bathrooms instead of just flat mirrors as a space saving strategy. As this unit I bought is already designed for a certain model, I should have been offered the chance to have a refrigerator and a washer/dryer installed at the time of buying so that those are already in the unit at time of closing. Of course, for an extra price for those appliances. This would have saved time on my end upon move-in. The employees are why I gave 5 stars for trustworthiness and responsive to issues. Just had a couple of calls made to get someone to come and worked on a couple of issues, but still in due time. Will I buy again from Pulte? Yes, overall, but I hope to see truly better value for the price paid even if I don't have to go for the highest upgrade. ... More

star-rating To early to tell.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Joel T.
  • New Albany, OH
  • June 13, 2019

Our home in many respects is a prototype as it is the first one in a new communitee. Local building code issue, design centers lack of complete details on the project and other small details that need to be addressed will answer the questions related to our overall experience. The above "Star" ratings should NOT be considered a final rating, only a rating on the process. We have every expectation that the final rating will be a FIVE plus. All the members of the Pulte Group have shown us that they care about their product and have gone out of their way to make us feel confident that we will enjoy our new home. ... More

star-rating Pulte Homes - Nice job, disappointed with the delay in the sods installation

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Taraq A.
  • Hilliard, OH
  • June 05, 2019

Nice job, disappointed with the delay in the sods installation

star-rating Mostly happy

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Pickerington, OH
  • May 15, 2019

I really like the home but the communication from the field team completely stopped at closing. Driveway and yard are still a work in progress due to weather but I only know something is going to happen when someone shows up knocking at the door. A heads up seems like it should be in order ‘hey, don’t drive on the concrete for x days’ versus it just being poured, roped off, and no discussion. ... More

star-rating Good overall but experienced several issues

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Hilliard, OH
  • December 11, 2019

Pulte is generally a good builder. The rating for quality of the materials and workmanship should be separated in my opinion. The quality of the materials is generally great. The workmanship is average or on occasion, less. The warranties they offer are excellent and are the reason I gave 4 stars for the "value for the price paid." We experienced a variety of problems both during the building process and after moving in. I think it is hard to rate the entire company lumped together, because some of the people we worked with went above and beyond, while others struggled to communicate well. ... More