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- Columbus, OH
Pulte Homes Reviews in Columbus, OH
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What Columbus Homeowners Have to Say About Pulte Homes.
Read all 567 verified reviews from homeowners that built a new home with Pulte Homes in the Columbus area. Columbus homeowners have rated Pulte Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Columbus Area
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Customer Reviews
Pulte Homes - My new Pulte home is beautiful.
- Rhonda F.
- Verified HomeBuyer
- November 07, 2019
- Delaware, OH
My new Pulte home is beautiful. The buying experience was friendly and easy. Pulte has been very responsive to any issues I have raised.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Well Built Home
- Kay J.
- Verified HomeBuyer
- October 09, 2019
- Westerville, OH
My friends commented that it is a well built home. My questions were answered promptly and Builder kept me involved in the building process. It is a good value for the money But I felt that many things that should be standard in a Home were all optional resulting in increase in the price of the home, ended up spending more than I originally planned to spend.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte homes has been great to work with!
- Ryan W.
- Verified HomeBuyer
- September 19, 2019
- Hilliard, OH
This has been my wife and i’s first time building a home. Pulte made the building process relatively painless. The building process in my opinion went very smoothly. Any questions or concerns were answered in a timely manner and Ben our building supervisor made of feel as thought he cared about our home as much as we did. Molly was also a very thorough sales consultant and was always available to answer any and all questions we had. She even would take the time on her days off to answer emails and texts. I thought she went above and beyond. When we finally moved into our new home. We had a ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Dream Team at Liberty Trace
- Anonymous
- Verified HomeBuyer
- September 13, 2019
- Powell, OH
This is the second time we've built and we had no idea what we were missing until we came to Pulte. The service that Dana and Larry provided was incredible. Between the two of them, we were constantly involved and informed about the process and what to expect. Our questions were always answered in a timely manner and we felt like we were a part of the process. There were no curve balls or unexpected issues. Now that we're in the house (earlier than expected) we have had zero issues. We plan to be in this house forever, but if not, we will look to Pulte again.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home at Eagle Trace
- Susan R.
- Verified HomeBuyer
- September 02, 2019
- Westerville, OH
We purchased a home this summer and our experience has been excellent. A super sales team, design group and a building team made it easy to buy Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall great experience
- Heather M.
- Verified HomeBuyer
- August 28, 2019
- Pickerington, OH
I went with Pulte for everything - from the new home, to the mortgage, to my home owners’ insurance. It was a simple, seamless experience! I couldn’t be happier. Now..if only they would help me unpack my boxes! ;-)
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The Brothers Review
- Robert K.
- Verified HomeBuyer
- August 07, 2019
- Westerville, OH
My Brother and I bought this beautiful home together. We thought out the house plans and options together and decided to build our dream home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding service and excellence in delivery
- Lionel M.
- Verified HomeBuyer
- June 05, 2019
- New Albany, OH
Frequent communication is highly advised and is very well received. Clarification and insight on progress is done face to face. It is important to get as much as possible clarity upfront and stay in-touch with the Pulte team. We experienced professional partnerships and made friends during the process. Be patient and allow the process to play itself out in a qualitative manner.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Outstanding
- Mark C.
- Verified HomeBuyer
- June 05, 2019
- Delaware, OH
Work very closely with all the pulte employees, don't be afraid to ask questions. They will help you and guide you through the whole process and put your mind at ease.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Builder You Can Trust
- Lisa C.
- Verified HomeBuyer
- May 15, 2019
- Westerville, OH
Pulte Builders and the entire team are professionals at what they do. Each team member from the Sales team to the onsite leads are attentive, and care about customer satisfaction. They are open and reactive to questions, and once in our home we were proud of the home and all its workmanship and quality products that Pulte stands behind.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone at Pulte has been great to work with
- Jerald D.
- Verified HomeBuyer
- May 14, 2019
- Delaware, OH
We had a couple minor issues when we moved in and the Pulte came right over and fixed them!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Cooperative, informative, professional and pursuing excellence
- Dale W.
- Verified HomeBuyer
- May 02, 2019
- Delaware, OH
We had never built a house before. The salesperson was informative and offered advice and suggestions as we were making our decisions . We never felt pressured. You will only get out of this experience what you are willing to put into it. We tend to be people that plan far ahead. We visited several Pulte communities looking at how our preferred model was being built. We kept a photo library of the various selections and construction results from the houses we visited so that we could show them how we wanted certain things done. Some things we did ourselves (installed our own under ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent build experience
- Marius S.
- Verified HomeBuyer
- December 10, 2025
- Blacklick, OH
From start to finish it was a positive experience. Builder is responsive and does their best to ensure timelines are met and concerns addressed. Prices are high, but in line with what is expected these days. Quality of build is good, above average with no major issues identified. Overall it was a great experience to build our dream home with Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very happy
- Brian B.
- Verified HomeBuyer
- November 13, 2025
- Sunbury, OH
We are very pleased with our new home. The process was simple and the end product turned out really great. We didn't know exactly what we wanted but Pulte provided options for us to choose from.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that the process was simple and that you’re pleased with your new home! It’s great to know our team was able to guide you with helpful options along the way. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Fast response with issues
- Lita L.
- Verified HomeBuyer
- November 06, 2025
- New Albany, OH
Brian is very helpful when problem happen.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that Brian has been helpful and responsive in resolving concerns in your new home! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great
- Cheray H.
- Verified HomeBuyer
- November 06, 2025
- Lockbourne, OH
We had a great experience from Chris our sales person to Greg and Brendan, our building supervisor. Everyone kept us posted and answered all questions we had in a timely matter. I would recommend Pulte to anyone wanting to build a new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a great homebuilding experience with our team! It's great to know that they kept you informed throughout and were responsive to your questions and concerns. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Almost Perfect
- Jason H.
- Verified HomeBuyer
- October 18, 2025
- Plain City, OH
Steve was incredibly responsive to every inquiry my wife and I made about our home throughout the build process. We, as first time builder, were incredibly inquistive about all the details and he was patient and informative at every step. We also appreciated Claires timely responses to questions we hadnt even thought to ask. Both have continually been great even after we closed.
Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad Steve and Claire were able to guide you through every step of your first home build with patience and expertise! It’s wonderful to hear that their support has continued even after closing. We truly appreciate your kind words and are delighted you’re enjoying your new home! ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
When errors or omissions occurred, items were generally handled in a timely manner.
- Matthew C.
- Verified HomeBuyer
- October 17, 2025
- New Albany, OH
The construction supervisors were always willing to spend the time to provide updates and answer questions.
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear that our construction supervisors were responsive, communicative, and helpful throughout the process! We appreciate your recognition of their efforts and are pleased that any issues were handled in a timely manner. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Communication was great!
- Diane C.
- Verified HomeBuyer
- October 16, 2025
- Hilliard, OH
I was hesitant to build a home at this time in my life, but after speaking with Sam, I felt more comfortable. He answered concerns and was very enthusiastic to include my family in the process. Nick was also helpful and communicative in the process.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear that Sam and Nick made you feel comfortable and supported throughout the homebuilding process! It’s wonderful that they were able to address your concerns and communicative throughout the entire process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Building process great but after moving issues
- Jeckykumar P.
- Verified HomeBuyer
- October 10, 2025
- Plain City, OH
We have moved in our new home in August The building experience was great But there was some issues happened after we moved I have contacted support team various times Follow up various times After creating various requests Called and emailed several times After more than a month No one contacted me yet Ticket no DS2443647 was opened September 5th Someone named Garry suppose to contact me And that was response I get every time I contact Also that phone number they provided us no one answered no matter when you called and no matter how much you hold the call
Pulte Homes responded:
Thank you for bringing this to our attention. While we're glad to hear that you had a positive homebuilding experience, we're sorry to hear about the lack of follow through on your requests. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 1
Great customer sevice
- Anonymous
- Verified HomeBuyer
- August 13, 2025
- Delaware, OH
Everyone we’ve dealt with has been great! Our one concern/complaint so has mainly been the proximity to the train tracks and horn that constantly is heard all hours of the night. It’s to the point that I probably would not have purchased the home if I would have known it was this loud every night. The home, the neighborhood and the Pulte employees have been great.
Pulte Homes responded:
Thank you for providing feedback for us. We’re glad to hear you’ve had a positive experience with our team, your home, and the neighborhood overall! We’re truly sorry to learn about the challenges you’ve faced with the nearby train noise, as we understand how disruptive that can be. Your comments are important, and we will be sure to share them with the appropriate teams for consideration. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happy homeowner
- Mary S.
- Verified HomeBuyer
- August 06, 2025
- Marysville, OH
Beautiful house, lovely color combinations Great. Great sales team.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear you're happy with your new home and had a great experience with our sales team! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I have had a wonderful experience with Pulte !
- Nancy R.
- Verified HomeBuyer
- July 26, 2025
- Plain City, OH
I have had a wonderful experience with Pulte ! From the very beginning Claire, at the model home, was a great guide through the process. The site manager, Steve, was helpful through the building stage. The attention to detail and quality is evident throughout our home. I would recommend Pulte to anyone considering a new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Claire and Steve provided great support throughout your journey and that you're happy with the attention to detail and quality in your home! We truly appreciate your recommendation and are so glad you're enjoying your new Pulte home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Great home buying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Lockbourne, OH
Pulte team made my home buying experience simple.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're overjoyed to hear that you had a seamless and positive experience throughout your home-buying process! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Our Builder (Bob) is the best in the business
- Justin L.
- Verified HomeBuyer
- May 02, 2025
- Hilliard, OH
Bob was fantastic throughout the build process, any issue or concern that was brought to his attention was handled appropriately and swiftly. He made the entire process smooth. We were thankful to have such a trustworthy person staying on top of our home build, including meeting deadlines that were necessary to close on time. I highly recommend Bob from Pulte Homes!
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a smooth and enjoyable process, thanks to Bob! It's great to know that any concerns were addressed and resolved quickly. We appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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