Pulte Homes Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16146 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Pulte Homes
has 4 out of 5 stars overall
16146 Reviews
Customer Reviews
Pulte Sheldon Woods
- Anonymous
- Verified Homebuyer
- March 17, 2026
- Mundelein, IL
House has issues from Day 1. Sales and Construction unresponsive. Warranty rep excellent
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about the ongoing concerns in your home and the lack of responsiveness on our end. We'd like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Jim
- James R.
- Verified Homebuyer
- March 15, 2026
- Surprise, AZ
We love our house. Everybody at Pulte was great to work with. Our construction manager , Joe kept us updated through the construction process. Overall it was great experience.
Pulte Homes responded:
Thank you so much for sharing your experience. We’re thrilled to hear you love your home and that Joe kept you well informed throughout the construction process! It’s wonderful to know the entire team made it a great experience. We truly appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jon
- Anonymous
- Verified Homebuyer
- March 12, 2026
- Columbia Station, OH
Everything from the design process to the loan process to closing and the craftsmanship of the home was great.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a great homebuilding experience throughout your process! It's wonderful to know that each step of the way was seamless and you're happy with your new home. Congratulations and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very bad new home experience. I was ripped off.
- Manmohan A.
- Verified Homebuyer
- March 12, 2026
- Tracy, CA
Within the first week after moving in, the AC system did not work, leaving us without cooling. It took significant effort to get attention to the issue. There were also structural changes made without proper approval, which is very concerning for a new construction home. Communication with Pulte has been extremely poor. We sent emails requesting help and clarification but received little to no response. The build quality is also below expectations for a new home: • The exterior color communication was incorrect, which spoiled the overall look of the house. • Gutters were left ...
Pulte Homes responded:
Thank you for taking the time to share your concerns. We’re very sorry to hear about the issues you’ve experienced so soon after moving in, including the AC outage, communication challenges, and the workmanship items you described. We'd like to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Easy process
- Diana R.
- Verified Homebuyer
- March 12, 2026
- Orlando, FL
It was a great and easy experience
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a great experience while working with us! It's wonderful to know that you found our process to be an easy one. Thank you again! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes New Build Process and Experience
- Robert L.
- Verified Homebuyer
- March 12, 2026
- Blythewood, SC
It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from ...
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear the building process felt rushed and that you’re now dealing with items that should have been completed prior to move-in. We'd like to learn more about your concerns and help address them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 5
Lianli
- Lianli K.
- Verified Homebuyer
- March 11, 2026
- Manvel, TX
Very good experience with Pulte group, faster and professional service.
Pulte Homes responded:
Thank you for sharing your experience. We're glad to hear that you had such a positive experience with our team! It's great to know that you found our team to be efficient and professional. Congratulations on your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome people
- Jessica L.
- Verified Homebuyer
- March 11, 2026
- Palm Bay, FL
Guided every step! They truly care too
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that our team was genuine and helped guide you throughout the entire process! Congratulations on your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brilliant
- Daniel O.
- Verified Homebuyer
- March 11, 2026
- Ormond Beach, FL
Could not have asked for a better experience. The whole team through and through was second to none! Top notch
Pulte Homes responded:
Thank you for sharing. We’re thrilled to hear the entire team provided a top-notch experience from start to finish! We appreciate your kind words, thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying Experience
- Byron G.
- Verified Homebuyer
- March 11, 2026
- ELGIN, SC
My overall home by an experience with Pulte was marginal at best. I was not wowed I was not wowed by the level of customer service I received or the responsiveness to questions I needed answered. The overall craftsmanship and materials used to complete my home build or better than most builders, but not anywhere near what you would find in luxury homes. Honestly, I am not sure how to answer if I found this builder to be trustworthy.
Pulte Homes responded:
Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, particularly regarding customer service, responsiveness, and overall confidence in the process. We would like to make leadership aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information so we can follow up directly. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Construction Manager
- Robert J.
- Verified Homebuyer
- March 11, 2026
- Albuquerque, NM
Frank has been excellent, friendly and helpful.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that Frank, your construction manager, has been excellent throughout your process! It's amazing to know he has been friendly and helpful along the way. Congratulations on your new home, welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buyer
- Suneeta R.
- Verified Homebuyer
- March 11, 2026
- Punta Gorda, FL
The process was very streamlined, and everyone knows their job well!
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that your process was streamlined and our team was professional and helpful along the way! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project manager was great Daniel and sales person Megan and Maureen in the design team were great
- Luby B.
- Verified Homebuyer
- March 11, 2026
- Longs, SC
Would recommend Pulte to everybody
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear Daniel, Megan, and Maureen made such a positive impact throughout your journey! It means a lot to know you’d recommend Pulte to others. We truly appreciate you choosing us! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Everything was a they promised
- Babak M.
- Verified Homebuyer
- March 11, 2026
- Menifee, CA
Where should one begin? The Professional Sales team The exceptional product upon which they built their clients' homes The after-sales client services The QR code that seamlessly connects the entire Team to your brand-new home, as if you possess a fraction of a concern. I could continue elaborating. This experience of purchasing a home was entirely unparalleled in terms of satisfaction. Therefore, I highly recommend Pulte Homes of California Inc. Please keep up the unconventional work, Team.
Pulte Homes responded:
Thank you so much for sharing such incredible feedback! We’re thrilled to hear every part of your experience, from sales to the finished home to post-closing support, felt seamless and exceptional! It’s wonderful to know the tools and team made you feel fully connected and supported throughout. We truly appreciate your recommendation and thank you for choosing Pulte Homes! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mike and Kathy
- Kathleen M.
- Verified Homebuyer
- March 11, 2026
- Ocala, FL
From our first contact with sales person Frankie through closing everything went smoothly and efficiently. We are very pleased with our new home.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that your homebuying experience was smooth and efficient! It's amazing to know that you're very pleased with your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Nipam K.
- Verified Homebuyer
- March 11, 2026
- Durham, NC
Caison is very helpful and great at responding all of the queries
Pulte Homes responded:
Thank you for sharing. We're glad to hear that Caison has been helpful throughout your experience and responsive to your questions and concerns! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall experience
- Orlando T.
- Verified Homebuyer
- March 11, 2026
- Ocala, FL
From the day of tour to Closing the process was easy, professional and very personal. After closing they have also been extremely attentive and responding in a timely matter. The sales person and the Construction Manager of Pioneer Ranch/ Pulte Homes have been great. This is my second Pulte Home and I definitely recommend.
Pulte Homes responded:
Thank you for sharing and for choosing Pulte again! We’re thrilled to hear the process was smooth, professional, and personal from tour to closing, and that the team has remained attentive afterward! It means a lot to know you’d recommend us. We truly appreciate your continued trust in Pulte! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
House Owner
- Hany S.
- Verified Homebuyer
- March 11, 2026
- Riverview, FL
Very good experience and professionalism
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had such a good experience while working with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Experience, but Greater Transparency Is Needed
- Carlos T.
- Verified Homebuyer
- March 11, 2026
- Middleburg, FL
Overall, the experience with Pulte has been positive; however, I believe greater precision and transparency are needed regarding certain key aspects. The community does not have its own Social Club. While residents may access the Oakleaf Amenity Center, it requires upfront annual payment, which can be a significant consideration, especially for families with young children who rely on amenities such as a pool during the summer months. The HOA fee is relatively affordable, which is a positive aspect, but the enforcement and interpretation of its rules can feel quite strict and ...
Pulte Homes responded:
Thank you for sharing your thoughtful feedback. We’re glad to hear the sales and construction teams provided a responsive and professional experience. We also appreciate your comments regarding community amenities and HOA expectations, as transparency in these areas is very important. Your input will be shared with our team as we continue working to improve the homebuying experience. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Easy to purchase, problems revealing themselves.
- David S.
- Verified Homebuyer
- March 11, 2026
- Flowery Branch, GA
Easy to purchase, problems revealing themselves, outside and inside. Disclosure of property was iffy at best.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad the purchase process felt easy, but we’re sorry to hear about the concerns that have surfaced since move-in and your questions around disclosure. We would like to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Maintenance
- Anonymous
- Verified Homebuyer
- March 11, 2026
- Mesquite, NV
The maintenance people seem to be very responsive and have indicated that the warranties will be honored. I am disappointed in the quality of the cabinetry and carpet, as well as the interior paint, for the price we paid. The electrical outlet configuration is odd. Our salesperson wasn't as well informed as could have been, so there have been some surprises. But, we love the efficiency of the home.
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear the maintenance team has been responsive and that you’re enjoying the efficiency of your home. We’re sorry to learn about your concerns regarding cabinetry, carpet, paint, and communication during the sales process, as that’s not the experience we aim to provide. We would like to make leadership aware of your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Great experience
- Ohannes K.
- Verified Homebuyer
- March 11, 2026
- San Antonio, TX
A to Z great experience landscaping should be better as this is great company the elevation nor equal during the rain a lot mud and Watter spot As a builder Pulte great company there quality good just small things the finishing the workers missing the nice touch
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear your overall experience was a great one and that you’re happy with the quality of your home! We appreciate your comments regarding landscaping and finishing details, as those touches are important and help us continue to improve. Thank you for choosing Pulte and for taking the time to share your thoughts! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just Ok
- Anonymous
- Verified Homebuyer
- March 11, 2026
- Fuquay Varina, NC
I guess this is partially our fault for not asking the right questions as new buyers, but when we were choosing our lot, we were shown the lot which we loved and the elevation. We signed the contract and put our deposit down. Come to find out there was a fire hydrant very close to our driveway, causing them to cut into our driveway, and now we’re basically stuck with a single driveway instead of double. I wish they would have pointed that out prior to signing the contract and let us know. We would have chosen a different lot. We knew it was there on the lot, but we had no idea it would ruin ...
Pulte Homes responded:
Thank you for sharing your experience. We’re sorry to hear about the frustration regarding the lot layout and driveway configuration, as well as your concerns about sound transfer. Clear communication during the lot selection process is very important, and we would like to make leadership aware of your experience. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Good value homes
- Anonymous
- Verified Homebuyer
- March 11, 2026
- Raleigh, NC
Buying experience was good, it was easy and responsiveness was great. Only area where I felt improvement is needed is the quality and unfinished work while final handing over. There were lot of minor work needed after taking possession. Even though the warranty is available, it wasn’t 100%perfect. Everything else was good.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the buying process felt smooth and that the team was responsive throughout. We also appreciate your feedback regarding the finishing details at handover, as that’s important to us and helps us improve. Thank you for choosing Pulte and for taking the time to share your thoughts! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Reliable professionals
- Sriram S.
- Verified Homebuyer
- March 11, 2026
- Tracy, CA
I am a second time home buyer. I enjoyed my home buying experience with Pulte. They are thorough professionals. They are pricey. I got my home constructed and delivered sooner 2 months ahead of the promised timeline. The Pulte mortgage, Pulte insurance is an add on that they offer and I opted in as I got discounts. My overall experience was good.
Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear you enjoyed your homebuying journey and that your home was completed ahead of schedule. It’s great to know the team’s professionalism made a positive impression. We truly appreciate you choosing Pulte and hope you enjoy your new home for years to come! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Narrow Reviews by Area
- Akron, OH (158)
- Albuquerque, NM (284)
- Ann Arbor, MI (177)
- Athens, GA - Coming soon!
- Atlanta, GA (503)
- Austin, TX (524)
- Baltimore, MD (90)
- Bergen County, NJ (65)
- Boston, MA (307)
- Boulder-Longmont, CO - Coming soon!
- Bremerton, WA (24)
- Broward County-Ft. Lauderdale, FL (196)
- Charleston, SC (249)
- Charlotte, NC (386)
- Chicago, IL (607)
- Cleveland, OH (386)
- Columbia, SC (22)
- Columbus, OH (609)
- Dallas, TX (526)
- Daytona Beach, FL (37)
- Denver, CO (86)
- Detroit, MI (613)
- Essex County, NJ (33)
- Fort Myers, FL (724)
- Fort Worth, TX (150)
- Greensboro-Winston-Salem-High Point, NC (36)
- Greenville-Spartanburg, SC (17)
- Hilton Head, SC (143)
- Houston, TX (345)
- Hudson County, NJ - Coming soon!
- Hunterdon County, NJ (62)
- Indian River County, FL (28)
- Indianapolis, IN (647)
- Jacksonville-St. Augustine, FL (347)
- Lakeland-Winter Haven, FL (168)
- Las Vegas, NV (523)
- Los Angeles, CA (44)
- Louisville, KY (142)
- Martin-St. Lucie-Okeechobee Counties, FL (150)
- Melbourne, FL (17)
- Mercer County, NJ - Coming soon!
- Middlesex County, NJ (13)
- Minneapolis-St. Paul, MN (445)
- Monmouth County, NJ - Coming soon!
- Morris County, NJ - Coming soon!
- Myrtle Beach, NC (207)
- Naples, FL (260)
- Nashville, TN (234)
- Oakland-Alameda, CA (147)
- Ocala, FL (11)
- Ocean City, MD - Coming soon!
- Orange County, CA (52)
- Orlando, FL (934)
- Palm Beach County, FL (130)
- Philadelphia, PA (82)
- Phoenix-Mesa, AZ (912)
- Portland-Vancouver, OR - Coming soon!
- Providence-Warwick, RI - Coming soon!
- Provo-Orem, UT - Coming soon!
- Punta Gorda, FL (207)
- Raleigh-Durham-Chapel Hill, NC (412)
- Riverside-San Bernardino, CA (312)
- Sacramento, CA - Coming soon!
- San Antonio, TX (329)
- San Francisco, CA (39)
- San Jose, CA (92)
- Santa Fe, NM (114)
- Sarasota-Bradenton, FL (264)
- Savannah, GA (95)
- Seattle-Bellevue, WA (189)
- Somerset County, NJ (30)
- Stockton-Lodi, CA (80)
- Tacoma, WA - Coming soon!
- Tampa-St. Petersburg, FL (434)
- Tucson, AZ (208)
- Union County, NJ - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Washington, MD (358)
- Wilmington, NC (54)
- Worcester, MA (14)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.
