Pulte Homes Reviews
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What Real Homeowners Say About Pulte Homes
With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16146 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.
Pulte Homes
has 4 out of 5 stars overall
16146 Reviews
Customer Reviews
Easy and helpful
- April A.
- Verified Homebuyer
- February 03, 2026
- Riverside, CA
Ours was a fast escrow. Everyone was very helpful and answered all our questions from start to finish. Our home buying experience was super smooth and we couldn’t be happier. Huge shout out to our loan consultant Danielle and our construction manager Bryan. Both went above and beyond to assist us.
Pulte Homes responded:
Thank you for sharing your experience. We’re so happy to hear your escrow was fast and that the process was smooth from start to finish! It’s wonderful to know Danielle and Bryan went above and beyond to support you throughout your homebuying journey. We truly appreciate your kind words and are thrilled you couldn’t be happier with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
If this is in reference to the title company, I will never use them again
- Shirley H.
- Verified Homebuyer
- February 03, 2026
- Green Cove Springs, FL
Monica was my sales representative from Pulte homes and she was awesome through the whole process. Kevin was My Builder and he was awesome to the very end. He's kept in touch to make sure everything's fine followed up. I'm a very happy camper.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns regarding the title company and appreciate you bringing that to our attention. At the same time, we’re delighted to hear that Monica and Kevin provided such excellent support throughout your homebuying journey and continued to follow up after closing! We’re glad to know you’re enjoying your new home and truly appreciate your feedback. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied user experience
- Anonymous
- Verified Homebuyer
- February 03, 2026
- Richmond, TX
Miss Reem was helpful from the start of the process to the end. The building's design was made to satisfy user experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to know that you enjoyed your experience while working with our team! It's great to know that you found the process to be smooth and seamless. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Support upon handed the keys .
- Sibel H.
- Verified Homebuyer
- February 03, 2026
- Manor, TX
Jose my construction manager was amazing from beginning to end. There is no end. He has extended his knowledge and exceptional customer service beyond expectations. I truly had peace of mind knowing Jose was a key team member. Rate 1-10….i rate 20.
Pulte Homes responded:
Thank you for your wonderful feedback. We're delighted to hear about your positive experience while working with Jose! It's wonderful to know that he was informative and helpful throughout your process. Congratulations on your new home, we wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte
- Sheryl S.
- Verified Homebuyer
- February 03, 2026
- Myrtle Beach, SC
Fast response to any issues, all of which have been minimal.
Pulte Homes responded:
Thank you for providing feedback for us. We’re glad to hear any issues have been minimal and that our team responded quickly! We appreciate you choosing us and are always happy to help if you need anything! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gentleman in charge of building and walk throughs was as good as they get. Very professional and responsive.
- Anonymous
- Verified Homebuyer
- February 03, 2026
- Potomac, MD
Terrific location and floor plan. Hallways are beautifully done, well lit and very clean. However, major drawback is that there was no real plan in place for visitor parking. Truly nowhere close by! Garage is convenient but only one designated handicap space in a building that attracted many seniors.
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear that the construction lead provided such professional and responsive support, and that you’re enjoying the location, floor plan, and well-designed common areas. At the same time, we appreciate you calling out the challenges with visitor parking and limited handicap spaces, especially given the needs of the community. Your feedback is valuable and will be shared with our team as we continue evaluating community planning and accessibility considerations. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Arthur
- Arthur B.
- Verified Homebuyer
- February 03, 2026
- Potomac, MD
The Pulte Organization is one of the most. Professional. Builders. I have ever. Dealt with. The sales staff were. Excellent our. Project engineer was one of the best. I have ever dealt with. I am retired builder. I am very pleased. How the building turned out
Pulte Homes responded:
Thank you for your thoughtful review. Coming from a retired builder, your feedback means a great deal to us. We’re honored to hear that our sales team and project engineer provided such a professional experience and that you’re very pleased with how your home turned out! We truly appreciate your trust in Pulte and wish you many happy years in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager above and beyond.
- Garrett B.
- Verified Homebuyer
- February 03, 2026
- Liberty Hill, TX
Steven went above and beyond to make sure our small issue after closing were fixed. Many times coming to fix it himself.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that Steven went above and beyond to take care of the post-closing items and ensure everything was addressed! That level of dedication and follow-through is exactly what we strive for. We appreciate you choosing Santa Rita and are always here if you need anything! ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Review of Pulte Homes
- Roberta C.
- Verified Homebuyer
- February 03, 2026
- North Reading, MA
Very high end cabinets and appliances. Great response to all need quickly. Sales went in a smooth transaction. Couldn’t be happier. Higher cost was worth it!
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear you’re happy with the high-end cabinets, appliances, and the smooth sales experience. It’s great to know our team was responsive and met your needs quickly! We truly appreciate your trust in us and are glad you feel the value was worth it, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A happy & content new home buyer.
- I-Hsuan L.
- Verified Homebuyer
- February 03, 2026
- Potomac, MD
My husband and I would love to share our great and happy experiences as a new home buyers here since we moved into our new home built by Pulte Homes. Since living in our new home about a month, we are very happy and glad we made the right choice buying our home built by Pulte Homes. We noticed and feel that even a little corner in our living area show Pulte Homes paid their utmost attention to future customers in their mind. Well built Pulte homes and as an additional bonus, home building people all together makes Pulte Homes even more special and super builder. Thank you so much ...
Pulte Homes responded:
Thank you so much for sharing your experience! We’re truly honored to hear how happy you and your husband are in your new Pulte home and that you feel confident in your decision. It’s wonderful to know the care, attention to detail, and dedication of our team stood out to you. Your kind words mean a great deal to us, and we’re grateful you chose Pulte Homes! Wishing you many happy years in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Really great at promising, but as soon as we close they are almost ghosting us
- Brandon H.
- Verified Homebuyer
- February 03, 2026
- Orlando, FL
I definitely would advise anyone buying with Pulte, at least the team I worked with, do NOT accept closing agreements or promises. We've been closed for a little over a month and we're still trying to make progress on most of the items that were 'promised' to be taken care of right after closing if we agreed to close on time. All of the pressure and quick responses pre-close made us think they would continue to work in our interest, but overall this has not been true. Almost immediately after I submitted a favorable review, the construction management have pushed follow-up on to the ...
Pulte Homes responded:
Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration you’ve experienced after closing and understand how disappointing it can be when expectations are not met. This is not the experience we strive to provide, and we appreciate you bringing these issues to our attention. We would like the opportunity to review your concerns more closely and help move things forward, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 2
The contractor !!
- Martin J.
- Verified Homebuyer
- February 03, 2026
- Round Rock, TX
The contractor that did the walk through was awesome. Very knowledgeable and versed with the home. My insurance company requested a site map of my home and how near were the fire hydrants …. He didn’t provide a site map, but he did go there and took three (3) pics from three (3) different angles of the house. A+ !!!
Pulte Homes responded:
Thank you for the feedback! We’re happy to hear your walkthrough contractor was knowledgeable and willing to go the extra mile to help with your insurance request. We appreciate you choosing Pulte and wish you many happy moments in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing customer service
- Victor K.
- Verified Homebuyer
- February 03, 2026
- Orlando, FL
I really like the all process since sales with andrea up to delivery my house with Paul. They take care of all process and delivery a good an amazing house.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the entire team—from sales through closing—was patient and thorough in guiding you through the process. We appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great service
- Praveen M.
- Verified Homebuyer
- February 03, 2026
- McKinney, TX
From sales agent to final closing agent, everyone was patient in explaining everything in detail and guiding me through the process
Pulte Homes responded:
Thank you for sharing! We’re glad to hear the entire team, from sales through closing, was patient and thorough in guiding you through the process. We appreciate your kind words and you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
ELOY
- Eloy R.
- Verified Homebuyer
- February 03, 2026
- LITCHFIELD PARK, AZ
I called about some issues I still have and the response was super slow .They told me me that I have to make mi first monthly mortgage payment payment to even go and try to fix mi issues on a NEW BUILD HOME so I did paid mi first mortgage payment and still the issue is not solved that is DECEMBER 2025 I moved to the NEW HOME so a month and 15 days pass UNTILL first mortgage payment 02/02/2026 So they send a guy ( ZEB )to look at mi issues on on mi bathroom I suggested a quick fix did not work I call him several times UNTILL I got a hold of him and I just said they will call you to set up an ...
Pulte Homes responded:
Thank you for bringing this to our attention. We’re sorry to hear about the delays and communication issues you’ve experienced, especially so soon after moving into your new home. This is not the level of service we expect to provide, and we understand how frustrating this must be. We’d like to escalate this for further review and follow-up. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 2
I will not purchase from this company again
- Pauline O.
- Verified Homebuyer
- February 03, 2026
- Stuart, FL
Nothing to say about this
Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience led you to this decision, as this is not the outcome we want for our homeowners. Your comment is important to us and will be shared with our team for review as we work to improve the overall customer experience. ^KH
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Zach
- Kristina R.
- Verified Homebuyer
- February 03, 2026
- Lexington, SC
Our PM and builder contact was fantastic, helpful and really walked and talked us through the whole process.
Pulte Homes responded:
Thank you for sharing! We’re glad to hear your project manager and builder contact were fantastic and took the time to walk you through the entire process. We appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fred
- Fred F.
- Verified Homebuyer
- February 03, 2026
- Punta Gorda, FL
Quality of home was great. All people involved with our purchase did a great job except for title dept which did not return my calls when i had questions.
Pulte Homes responded:
Thank you for your feedback. We’re glad to hear you were pleased with the quality of your home and the team involved in your purchase! We also appreciate you sharing your experience with the title department and will pass that feedback along to help improve communication. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Danilo
- Danilo d.
- Verified Homebuyer
- February 03, 2026
- Winter Garden, FL
Maravilhosa. Tudo dentro do combinado até agora.
Pulte Homes responded:
Ficamos muito felizes em saber disso! Obrigado por compartilhar sua experiência. Esperamos continuar atendendo às suas expectativas ao longo de todo o processo. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great buying experience!
- Anonymous
- Verified Homebuyer
- February 03, 2026
- CUMMING, GA
We closed on our home on Dec 19 2025 and had a great experience with Juan our construction manager. He walked us through the process every step of the way and made sure we understood everything. All the minor issues before closing were resolved promptly and he communicated with us on every single issue. He really was outstanding and deserves a nice raise! We're very happy with the house and would recommend friends and family to buy with Pulte.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Juan provided such outstanding support throughout your homebuying journey and kept everything on track through closing! We’re so glad you’re happy with your new home and thank you for recommending us to your friends and family! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Communication, quality, responsiveness
- Amrutha P.
- Verified Homebuyer
- February 03, 2026
- Avon Lake, OH
Both the contractors did a great job with communications. Jeff did an excellent job with explaining us everything. He is easy to reach and communicate with. Quality is great overall. Noticed some minor cracks, but I am confident they can be looked at during the one year review.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear the communication from both contractors was strong and that Jeff took the time to clearly explain everything and stay accessible! It’s great to know you’re pleased with the overall quality, and we appreciate you noting the minor items for the one-year review. Thank you for choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone from start to finish was GREAT!
- Eugene P.
- Verified Homebuyer
- February 03, 2026
- Parrish, FL
Our experience was very rewarding. They made it easy, timely and efficient.
Pulte Homes responded:
Thank you for sharing! We’re glad to hear your experience was rewarding and that the process felt easy, timely, and efficient. We appreciate you choosing Pulte! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Pleased
- ANNETTE A.
- Verified Homebuyer
- February 01, 2026
- Las Vegas, NV
Very pleased with the workmanship of Pulte Homes. No major issues, all minor issues were handled very well by our construction manager Thomas. He was very polite and professional, he made us very happy by addressing any questions or concerns we had. We are pleased with our new home and all the space it gives us. I would with out a doubt purchase another Pulte home.
Pulte Homes responded:
Thank you for sharing your experience! We’re so glad to hear you’re pleased with the workmanship of your home and that Thomas provided such attentive, professional support throughout the process. It’s wonderful to know your questions and concerns were addressed and that you’re enjoying the space in your new home. We truly appreciate your confidence in Pulte and wish you the best in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Home
- Daniel H.
- Verified Homebuyer
- January 31, 2026
- Oviedo, FL
We were very happy with the Pulte homebuying experience, until an incident that happened at the very end. We specifically selected a lot in the subdivision with a prime view of a small lake. However, just before closing our lot was landscaped with a large holly tree right in front of the lanai, significantly blocking our view of the lake from our home. Despite several pleas to both Pulte, and the homeowner's association, we were told we could not have the tree relocated, This marred what had been an excellent homebuying experience up to that point.
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your homebuying journey was positive overall, but we’re truly sorry for the frustration you experienced at the end regarding the landscaping and lake view. We understand how important lot selection and views are when choosing a home, and we appreciate you bringing this to our attention. We'd like to escalate this to our leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Asante at Pulte - Great Homes, Great People
- Matthew N.
- Verified Homebuyer
- January 29, 2026
- Surprise, AZ
Entire process was great including initial sales representative, builder, mortgage team and closer. They stay with you every step of the way and even setup follow up for as far as a year into the home. The home is wonderful equipped with solid materials and design along with upgrades relevant to our current world.
Pulte Homes responded:
Thank you for the wonderful feedback! We’re thrilled to hear that your experience was such a positive one! It’s great to know you felt supported every step of the way and are enjoying your new home. We truly appreciate you choosing Pulte and wish you many happy years ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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