Pulte Homes Reviews

Having a new home built can be exciting and stressful. Future home owners need to separate the supply chain and work force factors from the team who is on site building a new home. During construction we had changes in subcontractors, as well as, Pulte representatives. The ONE constant Pulte representative for us was Gina. She was there when we signed our papers and supported us when days were uncertain. She was always honest with us and painted a realistic picture of what to expect during the building process. Gina was also there after we closed to celebrate with us. Things go right and things go wrong during the construction of a new home. We had crews that were very professional and some crews that rushed their work. We had a site manager who promised more than he could deliver and then we had unbelievable Pulte representatives that cleaned up the mess that others created.. In the end we had a team that rallied behind us and got us in our home so we could start the next chapter of our lives. We are buying new things for our home and creating a new neighborhood with our new neighbors. I believe that Pulte wants to build a great home for every family that comes to them. When things went wrong eventually a top notch rep stepped in to get the standard of our Pulte home to where it is supposed to be. Those reps were always honest and hard working. And then there was one who was ALWAYS there, Gina. ... More

Very bad quality Of kitchen cabinets, paints and to much complications on closing.

8/10 for our experience beginning to end.

My experience was good and amazing with the project manager KEN. he was always available, answered every concern and question I had and he helped me a lot. KEN is great asset for PULTE homes.

Overall good experience but could have been more timely. The overall handover was delayed by roughly 4 months.

Very good and timely responses to any issues which home buyer encounter.

During construction they talked about the levels of material to block out noise. Realizing there would be some potential noise I am disappointed from the noise above me. I know this is cookie cutter construction but given there were some options given there were some additional ones that should be included in a 62+ community, such as a bench seat in the shower. The ability to look at the construction on line was not helpful at all. The message never changed and nothing to see. When it is not a single house but a large complex with people moving in from all over, it might be a good idea to provide some information about the area. I am sure if you worked with the city/town they would be willing to put together some brochures or pamphlets of the businesses, town facilities, carpenters, painters, handyman, etc ... More

Not very responsive to correct defects

As we have been in house for a few weeks now it does seem like the attention to detail is somewhat lacking! Crooked light plates, outlets that didn’t work, stovetop crooked, paint not cleaned up, caulking average You asked for review now you got one

Lots of issues with this new build, and very slow response to fixing the issues. Thought the Pulte brand would signify high quality and dependability. Not seeing that so far.

Too many minor open issues upon completion.

Post repairs slow, incomplete work still open, some warranty repairs needed 6 weeks after closing.

The buying and mortgage part of our experience was good to excellent. Our field manager, Taylor, was helpful and attentive to our concerns during construction. Our problem was that each time we visited the construction site, we found numerous issues with the quality of work. (Concrete, Framing, drywall and tile.) Nearly every phase had several issues that had to be corrected to be anything close to acceptable. One exception was the kitchen. The countertops and cabinets were great and installed correctly. Our punch list was partially completed prior to closing, and warranty services is slowly scheduling the trades to remedy the remaining issues of poor workmanship noted during our walkthrough. We are happy to finally be living in our new home, and we are looking forward to the correction of the outstanding issues. ... More

Hello first time home buyer here just wanted to say everything went very smoothly I am very happy with my house thank you so much no could you guys please stop emailing me about this review thank you thank you thank you

I feel like I got a great deal for my house and generally things are fine. However my house was NOT complete when I moved in, my construction manager ghosted me, leaving me to work with the warranty department. Very unprofessional.

Neighborhood and home is super great. There are some kinks to work out with the final finishing details, and we know that will continue to be addressed by all the amazing people working for Pulte.

I appreciate the time and efforts of all team members who helped us along the way. I was a disappointed in the state of the home and yard. The house was not thoroughly cleaned upon completion and we are still finding areas covered in sawdust, etc. The sod was and remains patchy in appearance. Attention to detail was lacking but I suppose expected in a large corporation operation.

Everything was great until we moved in. Then communication and completion of outstanding items stopped. Not only can't I get the outstanding items completed(like a garage door and sod) I can't even get a date when these tings will be taken care of.

Cory and Vanessa were great to work with, however the workmanship wasn't that great. And, friends are shocked when I mention that ceiling fan and hanging lights installation are not included as well as only one rack in a bedroom closet. Some of the painting was pretty sloppy, too.

Please revise your new home very well. I had paint issues, kitchen items installed crooked, carpet issues, electricity issues etc. The sales team experience was amazing but construction wise was not.

Pulte delivered in the time that they said they would from the beginning. Pulte was responsive to issues found during the build. Overall it was a good experience to get the house built.

We were updated weekly by our site manager. We are very happy with our home

Concrete work in drive way and back side of house has already start Cracking in 1 month. Also carpet has nails at few places which heart in your feet.

Wish the office was more responsive to issues. They sold out the homes then closed the office and we were on our own.

Repair of discovered defects taking too long to fix Missing appliances and fixtures is taking too long to fulfill. We have closed escrow 2 months ago and still waiting items to be fixed/filled out.