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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16066 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16066 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Can’t fix issues

  • Michael K.
  • Verified HomeBuyer
  • October 07, 2024
  • Northville, MI

My fire alarm goes off in the middle of the night and Pulte can’t fix it l!!!

Pulte Homes responded:
Hi Michael, we're so sorry to hear this and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First Pulte Home

  • Clara S.
  • Verified HomeBuyer
  • October 06, 2024
  • Saint Augustine, FL

When choosing a home, we considered not just what we wanted now but what would make sense in the future, such as space family gatherings, visits, and resale value. Summer Nay was the right choice for us! Buying a home was a fulfilling experience. It felt like a smart financial move and provided a sense of security and accomplishment. If you’re prepared for the financial responsibility and long-term commitment, owning a home is definitely worth it. Pulte made this an overall pleasant experience! Clair & Gary S.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

As expected

  • Avia B.
  • Verified HomeBuyer
  • October 05, 2024
  • Orlando, FL

Ryan and Tyler made this extremely expensive experience bearable. This team made my buying process less stressful and Ryan was better than my own realtor in providing me with updates and helpful information …. Thanks Ryan. There will always be littles issues but Tyler my project manager has been working to correct any issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

The Construction Manager was Great!

  • Sidenstin C.
  • Verified HomeBuyer
  • October 05, 2024
  • Hoschton, GA

Chris was great with communication throughout the process and made himself available to assist post closing with any small items that came up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Half Way Done. Over Priced. Poor quality. Hire incompetent for half price builder.

  • Michael M.
  • Verified HomeBuyer
  • October 05, 2024
  • Tucson, AZ

Holes still needing repaired. But all we were told was when do you want painters? Did our walk through and marked up a lot of cosmetic items, holes, missing items. Come to closing and sign our paperwork to be told the painters are still there. Oh and we haven't scheduled cleaners. Painters used all types of finishes on all walls, trim is half painted, sometimes even changing from flat to semi gloss to flat again on the same board. Chips in the front door, staples were just painted over that should have been removed. When removed they were just left on the ground. Doors are all chipped up, ...

Pulte Homes responded:
Hi Michael, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Amazing experience

  • Rosa-El C.
  • Verified HomeBuyer
  • October 05, 2024
  • Saint Cloud, FL

The entire process of buying our home was a smooth one. We personally didn’t have issues in the entire process. Mandi was always available and so helpful if I had any questions and Vaugh the Project Manager was awesome to work with. He is very detailed oriented and if we saw anything along the way he will take care asap. We are very satisfied and happy with our Pulte Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship is not up to par with cost of house

  • Anonymous
  • Verified HomeBuyer
  • October 04, 2024
  • Scottsdale, AZ

A 2mil house should not have as many issues when going through the walk through. Everything from the walls, inside and outside of the house, requiring patch work, poor installation of cabinets, spotty paint job, dirty walls and carpets, etc.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Bad quality, good service

  • Su W.
  • Verified HomeBuyer
  • October 04, 2024
  • Walled Lake, MI

Leaking twice in my new condo’s basement ! Poor quality! The only good thing is responsible to issue is quick and good!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 5

Overall good home with many “punch list issues” not addressed.

  • Timothy F.
  • Verified HomeBuyer
  • October 04, 2024
  • Port Saint Lucie, FL

We were asked to have an inspection and quality review with Pulte representatives before final closing. Upon “move in”, many of the issues of function and quality were not addressed. The ceiling fan in the lanai had no remote and didn’t function. This problem was never fixed. The burner heads on the stove were missing and, when replaced, one burner was not the proper size for the unit (this is a still un-corrected safety issue). The refrigerator was inoperative and replaced with a “scratch and dent” model of a different brand. It took three deliveries of the wrong units (and three weeks) to ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 3

Pulte is all encompassing

  • Donna R.
  • Verified HomeBuyer
  • October 04, 2024
  • Mount Dora, FL

It was easy to fall in love with the home, lot and community, but Pultes service made it possible to have what I loved. They provide a full service buying experience and hold your hand the whole way, including closing. All the Pulte people sales, finance, mortgage, title, building crew, home insurance, closing agent, and warranty after closing, have been focused on making sure everything is perfect. This is truly a wonderful Group.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Edward M.
  • Verified HomeBuyer
  • October 04, 2024
  • Orlando, FL

Every thing is good. Process was easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Eric

  • William H.
  • Verified HomeBuyer
  • October 04, 2024
  • Liberty Hill, TX

Eric was excellent in addressing all construction issues and remained engaged throughout. Eric was very helpful in explaining all the homeowners maintenance responsibilities and how to make sure the home is well taken care of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte delivered!

  • Audwin S.
  • Verified HomeBuyer
  • October 04, 2024
  • Mount Dora, FL

Every step of the home buying process and touch point with the builder was meet or exceeded our expectations. The team members at Pulte which we worked with on our build were first class and very responsive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent experience

  • Kanish A.
  • Verified HomeBuyer
  • October 03, 2024
  • Jamestown, NC

A lot of issues from pre closing walk required constant follow-up for more than a month. Still some issues not resolved. Not so great communication

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great experience

  • Bryan W.
  • Verified HomeBuyer
  • October 03, 2024
  • LITCHFIELD PARK, AZ

Easy process with great help along the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with a new place

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Saint Augustine, FL

The best experience was a meet very helpful and professional people working for the Pulte company. Always here for me and go extra mile is Nadia Peppe and Nathan Littlefield!! Thank you

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

#HomeSweetHome #ThanksPULTEHOMES

  • Birhanu B.
  • Verified HomeBuyer
  • October 03, 2024
  • Plainfield, IN

I am experiencing an exceptionally gratifying period in my life, characterized by the fulfillment of a universally cherished aspiration: homeownership. In this regard, I would like to express my sincere gratitude to PULTE HOMES for their instrumental role in facilitating the realization of this dream.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful Design Poor Workmanship

  • Pamela H.
  • Verified HomeBuyer
  • October 03, 2024
  • Utica, MI

I loved the design and quality of the model home. However, what I received was quite the opposite. The construction team appeared to focus only on cost and timing. The quality of workmanship was less than poor both external and internal. Issues that were identified at the walkthrough were not corrected. The internal painting is horrific. Window seal/caulking is cracked in multiple places. Electrical Outlets, HVAC vents, decorative molding are crooked. Carpet is fraying. These are just a few of the problems after being in the home for just 30 days. Extremely disappointing considering the ...

Pulte Homes responded:
Hi Pamela, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

Great

  • Bereket G.
  • Verified HomeBuyer
  • October 03, 2024
  • Cottage Grove, MN

Overall I was very happy to be able to work with pulte and recommend all our contacts to reconsider work with pulte but one concern I have is need to assign to adress any concerns in the office rather than we are chasing construction managers

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

HomeOwner - Investor

  • Ricardo T.
  • Verified HomeBuyer
  • October 03, 2024
  • Clermont, FL

Great Customer service through out. My experience is with Windsor Cay Resort. Greg - Field manager always emailing updates, which is great since we are from another state. I have to mention Denise, Title company as well. Wonderful to work with. Overall I am happy with my purchase. Will work with Pulte in the future for sure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It is a great home

  • Caleb R.
  • Verified HomeBuyer
  • October 03, 2024
  • Conroe, TX

Everything in the process was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home, but poor follow up with deficiencies

  • Joel F.
  • Verified HomeBuyer
  • October 03, 2024
  • New Albany, OH

The new home is great and we’re enjoying living here. That being said we have a number of issues with quality, poor craftsmanship and other deficiencies, including things being installed incorrectly, paid for items that weren’t installed, flooring needing correction and a leaky drain.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Poor Workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2024
  • Saint Cloud, FL

I recently moved into a new construction home, and unfortunately, my experience has been disappointing due to poor workmanship of the workers contracted by Pulte. From the moment I stepped inside, it was clear that corners were cut. Several walls have noticeable gaps, and the paint job is uneven, with drips and missed spots throughout. These problems indicate a lack of attention to detail during the construction process. Overall, I expected a higher standard of quality from a new build, and I am left feeling dissatisfied and concerned about the long-term durability of my home.

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Highland

  • Josue L.
  • Verified HomeBuyer
  • October 03, 2024
  • Perris, CA

For a brand new home I expected very little issue to see like small cracks. But there are so many issues that show there was no pride nor quality from electrical, installation of cabinets, to painting. Walls have holes made by a drill bit, scraping during installation in walls, base boards not painted, I can feel nails and bumps on my feet when walking bare foot on carpet. There has been tile glue throughout the house, door threshold has a hole, bathroom sink bottom part is broken, trash cabniet is not installed correctly its hard to open and closed. Kitchen and master bedroom breaker has ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

The home quality is excellent!

  • Julie W.
  • Verified HomeBuyer
  • October 03, 2024
  • Powell, OH

Excellent home quality and responsive service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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