Pulte Homes Reviews

Everything went along as they planned. Closing was when they said the only thing I would like to see is more color choices on the walls. Robert did a good job of following thru on any problem areas

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

We purchased a home that was built and was unoccupied for 9 months. Home is good quality but expect contractor grade hardware and fixtures unless you are going to build from scratch and upgrade. They have been quick to fix issues we have run into after our purchase. No wiggle room on price from my experience.

Great sales team. Working with the developer was great. Consistent and transparent in providing information on Phase II development progress. Can be confident that you are getting accurate information. Options for selecting finishes, appliances and other items can be limiting. For example, we wanted a free standing tub, which should be a standard option, but was not available. Instead had to get the surround tub, which in my opinion is more costly to build out. Workmanship and materials are average, which in my opinion is OK, but for a luxury home, more attention to detail should be a requirement. Overall I am pleased with the purchase and the experience working with Pulte to build out our new home. ... More

Minor repairs needed as expected. Overall a good experience.

Pulte home builders are the best but Pulte mortgage is a joke

I would definitely buy and recommend Pulte to friends and family

I have had to get help on a couple of issues and the response was always very good & fast

Could use higher quality and workmanship

This is our second new home through Pulte. So far, we have been happy with our purchase. Pulte does a good job building. The finish has left a few flaws, but we are certain Pulte will handle. My only concern is that the neighborhood should only have so many rentals, but have noticed that atleast six rentals surrounding my home. This should not have been allowed.

You will have high expectations when you get house from Pulte. I was not happy at all initially the way house delivered. But after some days Tim and his team helped me, turn it around and change my perception towards Pulte. Tim listed all my issues and address them one by one during this extra ordinary situation. Thanks Greg, Tim, Jon and Brian for all their effort and helping the community.

We've bought several new homes. Pulte's design and value are superb. Some of the workmanship and materials have been disappointing, however haven't spoiled our experience. Where our experience has been spoiled is the mediocre communication we've received from sales rep Crystal and Builder/Warranty guy Stuart. Their communication, efforts, and enthusiasm come across halfhearted. There is still some simple work on my home that needs to be done that has taken weeks and still not resolved. Who do I need to speak with that cares and has urgency???

Our home was priced much lower than the same house in Lakeshore. Neighborhood is friendly. Staff is friendly, accessible and professional. HOA takes exceedingly long to respond to an architectural request. I am on week #5. No email or call, simply an acknowledgement of receipt email.

Design center needs to take extra time to make sure the buyer understands everything that is being selected. The overall quality of construction is great. The cleanup before the home owner could be better. We have a lot of grout that is smeared all over the tiles. It will take a long time to clean it. The tile installer was good on the floor but the kitchen back splash and shower stall tile could be better. The grout in the shower was very sloppy and the cleanup wasn't done properly. No one seemed to care when I expressed my concern.

We have always heard of Pulte’s reputation for customer service. This is why we decided to build with them. We loved our salesperson, and builder. We love the design of the home. The only issue we have is with some of the options they offer. The materials can be sub-par, and for this price point we expected better. We have built 5 homes, so we know what to expect. We lived in another state, so we were not able to keep watch or monitor progress as we would have if we lived in the area. If we had known that the options we chose were low-level, we would have paid to upgrade. Otherwise, Pulte lived up to their reputation for overall customer service. ... More

Cracks in basement walls. Waiting for resolution Fault contractor not Pulte but Pulte is the builder

The buying experience went well. They were responsive but had limited flexibility on the new home. Overall we are very happy with the house.

Good house for the money. Had some issues during construction that required re-do. Need to stay on top of things or they won't get done.

Overall excellent home and excellent pulte north team

Field manager was the best experience of the entire process

Overall good experience

Great value. Nice home!

We love it but follow up on issues has been very slow.

Good experience so far. I would recommend to friends and family

My husband and I are very happy with our home purchase. We had our first leak due to a punctured drain pipe (TV mounted incorrectly) and Pulte graciously fixed it for us. I would definitely recommend.