Pulte Homes Reviews

Quality is not worth the price A/C units should be on the roof for noise control not on your porch Hot water system should be circulating and not wasting water and time waiting for hot water

Overall experience is good however when you buy please ask about the details on what’s there on surrounding as for me I noticed no one mentioned there is a gas line going along with my house and the my area not being accessible due to that even though it falls under me part n parcel.

Good home, but they could include a better cabinets, handles and appliances for a half million home.

Could have left the only wall space in the bathroom clear so you could put a cabinet Instead of the towel rack. Make the washer quieter as it is very noisy and pipes bang against wall. Could have had the dryer door open on the left side. Pay attention to how many times front door jams.

Mass production tends to lose its attention to detail. Obvious mistakes during construction were ignored. There was and still is a long punch list of corrections. That being said we love our house. My biggest love was the navy cabinets and they were my biggest disappointment. So many nicks and smudges and doors that didn’t close right. I am hoping your crew will make things right.

For the most part the experience has been good . But we have drainage issues on the side yards and asked to have people look at it with no response.

We expected that all of the issues we pointed out in our walk thru would be addressed before our final walk thru. Instead it was pushed to warranty. We were under a time crunch and we didn’t feel the same urgency from Pulte. When we moved in we were glad to have the warranty though as there were lots of issues that we found after moving in.

The day we moved in, realized the Gas leaking, water not softening , nails all over pavement and flattened our car tires twice, tripping the circuit breaker and many more.

I've had several fixed or to be fixed issues with the home thus far. High speed in bathroom fan did not work, honeycomb leak in basement, sump drain had to have rocks removed from it, Master bathroom sink drain does not close, stripped screw on outside garage door handle, water running off side of roof and has not been looked at for almost 4 weeks, poor paint/patch job on outside garage door, crack on outside shower trim. Some of these I've not put tickets in for yet as I can only be around so often

We feel that some SOD is dead but keeping getting told that “it will come back” so we shall see

Overall the project manager does his best to resolve building issues and he is very responsive to our concerns. The subcontractors need more attention to resolve and detail.

Overall is okey better than other construction companies but still have issues and companies make shortcuts on materials/process but that's everywhere.

The use of a plastic raceway attached to the wood with only one screw does not meet the standards I was taught. Especially with an open attic above it. Outlet Abs switch locations leave much to be desired. Landscaping is the biggest fail. No planting diagram is provided, but the irrigation system is a total fail. The controller supposedly is WiFi enabled but doesn’t work. Sprinklers are buried too deep or at angles. The sprinklers themselves use a special tool that isn’t provided ($0.40 cost in bulk) and worst, no education on how to maintain the sprinklers is offered

The sales experience was great. Initially, we enjoyed meeting with our design consultant but since we have moved in we realized she should have provided us more information. Specifically regarding our flooring options and choices since this was by far our biggest ticketed item . Our construction manager provided amazing communication throughout the entire process but once we did the walk thru and received our keys … all her cared about that we would give him a great survey score. We have things that day and a few days after and his communication was far less timely and didn’t seem too interested in helping. ... More

Paint job and flooring could have been done better. I think other sub contractors could have done a better job on a few things like cleaning up before installing stuff and completely finishing things off, minor things which an individual would not notice during the final walk but would notice once they start living in. Overall the final finishes were something we weren't fully satisfied, definitely room to improve

Pros: Construction Manager was excellent; resolved issues in a timely manner. In general, the home was well-built, Cabinets & flooring were well done. Cons: The sod was poorly installed - very uneven, virtually no top soil. Some of the finishing work was shoddy, e.g., caulking, painting were disappointing. Toilet quality poor. Master bath mirror has scratches.

For the over-inflated price paid for a Pulte Home, we expect a better quality workmanship on the build with far better attention to detail in the build both interior and exterior.

I am an experienced and retired executive with lot f background in real estate. Pulte needs to shape up in its corporate behavior. Currently it stinks. You have collected initial contribution of $2500 for amenities and collecting monthly HoA. what for". You did not have even nerve to inform us the timeline for amenities. You are interested only to make money but not fulfill your promises. It is better for your senior executives to come and meet with us before gets chastised by a judge and make refunds to community. Your nasty corporate behavior needs to be changed. Will be happy to talk to you. ... More

We absolutely love our new home and living in Waterways, but as we actually live in the house, we are definitely noticing a lack of quality management in the build process. From walls not being painted very well, to cracks in moldings and trim work not being cleaned up properly and repainted. After one month, we have has three cabinets replaced and part of our island repainted. All of these issues are minor, but the construction manager acts like we are being picky when we highlight some of the things that he should have caught prior to closing. I do feel that for the price that you pay for these houses, the attention to detail and pride of construction should match what is being sold to you. Unfortunately, every time we have asked for something to be fixed, we are treated like we are being a nuisance, rather than a concerned customer. If we were not trying to get moved in when we did, I would have preferred to push back the closing date to ensure things were done properly, before moving in. ... More

We love the model and design we chose and the design team were so wonderful! Our home had taken almost 2 years to build, but we were in no hurry. Pools were way overpriced and forced people to opt out of getting a pool and hire a pool company after they closed. We got a pool after talking them down from 300k originally. I’m embarrassed to tell people how much I paid. Some of the sub contractors were great! Nice quality work and others should not be working for any builder. We had a wonderful experience with our project managers! They are so helpful and do their best to get issues taken care of. Unfortunately we closed on a house that was not done and paid for a home we could not move into. The painting and staining was not done. Managing the QUALITY of work being completed during the process would greatly improve everyones experience with Pulte. People are paying out of pocket for their homes to be painted correctly after they close, to get a better quality finish. After spending over 2m on my home, I’m fixing the painting issues myself to ensure that it gets done correctly. The other items are being taken care of promptly and have been very pleased with the response of getting issues resolved. We would recommend Pulte and would for sure buy another Pulte home! ... More

We received excellent support from Pulte sales agent. Responsiveness to issues, ownership, excellent communication, we loved to work with their sales assessor. However, the experience with their lender -Pulte Mortgage- was bad.

To buy is was very good experience, but now I want to contact somebody to ask questions and nobody responds, don't even respond the e-mails.

improvements need to be made. Driveways for 3 car garages should be wider. Many issues were not completed before moving in.

We recently completed the process of building our new home with Pulte, and overall, the experience was quite positive, though not without its hiccups. Having previously built a home with Meritage Homes, we noticed a discernible improvement in craftsmanship with Pulte, which was a pleasant surprise. The responsiveness and service provided by our agent at the model house were highlights of our experience. They handled our requests and questions with remarkable speed and professionalism, which made a significant difference in the process. However, not everything was smooth. We encountered some issues as our construction manager quit unexpectedly, and disappointingly, Pulte did not inform us of this change in a timely manner. Moreover, there were a few items that we felt should have been addressed prior to closing but were overlooked. In conclusion, while the process of building a home is inherently filled with challenges, Pulte managed to deliver a quality home with superior craftsmanship compared to our previous experience. We appreciate their strengths and hope they improve their communication and follow-through in future projects. ... More

A number of small architectural design issues such as light switch locations, the non-use of 'dead space' in the Primary Bathroom, etc., add up to create some permanent disappointment. The lack of ability to address these issues during the construction process was highly frustrating. Perhaps the architectural design department should be staffed with people equipped with better real-world experience. The response time for repairing a major electrical issue was extremely disappointing and the discovery of the solution creates a high level of skepticism regarding similar lingering issues that have yet to surface. ... More