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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15546 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Incredible
- Paulo Roberto A.
- Verified HomeBuyer
- June 17, 2026
- Clermont, FL
Our experience was very smooth. Our requests were met and the house was delivered as we had requested in advance, given our dates. Therefore, I only have gratitude to express.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Construction mgr Jesse
- Penny F.
- Verified HomeBuyer
- June 16, 2026
- Hoffman Estates, IL
So far everything is great and communication has been wonderful
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Pulte really wants you to have a home.
- Jose Damian P.
- Verified HomeBuyer
- June 12, 2026
- Saint Cloud, FL
Nice company open to help you with your new house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great customer service
- Dawn N.
- Verified HomeBuyer
- June 11, 2026
- Riverview, FL
Starting off our experience, Nick was amazing! He’s responsive, understanding, and went above and beyond the whole way. I also can’t say enough good things about Matt, our construction manager. He made sure everything was perfect and explained everything and was extremely helpful. The closing process was also very smooth and probably the quickest I have ever experienced. I have had other new builds from both Lennar and DR Horton, and I can honestly say that Pulte quality far surpasses others. All in all, we’re very happy! Thank you!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes Construction, Staff, Responsiveness - EXCELLENT!
- Heide C.
- Verified HomeBuyer
- June 11, 2026
- Rio Rancho, NM
This is our 2nd Pulte Home. The staff at Pulte were "all" wonderful - sales (Julie, Lucero), construction (Elijah, Raul), mortgage (Jamela, Amber), title (Sandra) and post-closing follow-up (Hope, Manuel). They all provided clear thorough explanations, timely and responsive follow-up addressing questions, concerns. There were no surprises. We really appreciate their professional thorough work ethic.
Pulte Homes responded:
Thank you for sharing your feedback with us and for choosing Pulte for the second time! We’re thrilled to hear that our teams helped make your homebuying journey such a positive one! It’s wonderful to know their professionalism, communication, and dedication made the process smooth and enjoyable from start to finish.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Just OK
- John K.
- Verified HomeBuyer
- June 09, 2026
- Punta Gorda, FL
I’ve been in the home for almost two months and each day I find more and more examples of poor workmanship or lack of attention to detail. So far, work requests covered by warranty are being addressed quickly
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience since moving in but are glad to hear that your concerns are being quickly addressed. If there's anything we can do to help your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Overall good experience and would recommend others to buy Pulte homes too
- Syed Azam A.
- Verified HomeBuyer
- June 09, 2026
- Celina, TX
Some of the structure is making too much noice. The whole master bedroom door shakes and makes noise when any door is opened an closed. Also, the backyard fence has too many gaps and the neighbors tv and other stuff is visible at night. Please fix these things.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience and would recommend us to others! That said, we're sorry to hear you have some concerns within your home and would like to escalate them for further review. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Brandon is a rockstar
- Dana H.
- Verified HomeBuyer
- June 08, 2026
- Las Vegas, NV
Beginning with our QA walk and continuing today Brandon has been a fantastic face for the company. He is professional, responsive and focused on buyer satisfaction. Awesome service after the sale.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive experience with Brandon! It's great to know that he was responsive throughout your entire process, even after the sale! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bonita del sol
- Eric C.
- Verified HomeBuyer
- May 27, 2026
- BONITA SPRINGS, FL
Was a good buying experience
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a positive experience with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Townhouse in Cordelia
- Jennifer D.
- Verified HomeBuyer
- May 27, 2026
- Lakeville, MN
The overall process was great! Chyelle was amazing and kept in touch all throughout the process. My only complaint is that the "construction clean" needed to be better. The windows were dirty and the floors could've used a good scrub from all the people that walked through the unit while it was for sale.
Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear Chyelle provided such great communication and support throughout your homebuying journey! We also appreciate your feedback regarding the final construction clean and will share your comments with the appropriate team as we continue working to improve the move-in experience. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Nice homes in a nice convenient location within Saratoga
- Anonymous
- Verified HomeBuyer
- May 27, 2026
- Saratoga, CA
It's difficult to find quality new builds within Santa Clara County these days. Pulte has done a nice job in securing a location in the middle of a desirable residential area. They have maximized space by building three level units and provide energy and water efficiencies we left behind in our last SFH in the area. The other nice thing is the garages are large enough for two cars to fit comfortably. These Pulte homes fit our empty nesters lifestyle and would also fit families with a newborn. We've had Pulte come back and address some quality issues like a crack in the shower pan, misc ...
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re glad to hear your new home has been a great fit for your lifestyle and that you’ve appreciated the thoughtful layouts, energy efficiencies, and overall community location! We also appreciate your feedback regarding the items that needed attention after move-in, and we’re happy to hear our team was able to address those concerns quickly and effectively. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I enjoy my home
- Wanda B.
- Verified HomeBuyer
- May 27, 2026
- Marion, TX
I was taken back with all the things needed to get repaired or modified after closing . The good news is ALL of my concerns and issues got resolved the same day. So no complaints. I will recommend folks to your platform because my assigned Foreman did address and he immediately resolved my demands / issues. Lol, I know I got on his last nerves; but at the end of the day. He and his team took great care of me.
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you experienced since moving in but are so glad to know that they were quickly resolved! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
OUTSTANDING experience, AMAZING neighborhood
- Kimberly P.
- Verified HomeBuyer
- May 27, 2026
- Montgomery, TX
From the very beginning Cole was able to help secure the selections I was wanting and worked at getting other requests taken care of. During the build process Mike was phenomenal at communicating what was being done and addressed any concerns I had the through the entire build process. After move-in Haley took the reins and guided me through the warranty process to make sure all the little things that weren't "just right" we fixed and that I was satisfied with the outcome.
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear Cole, Mike, and Haley each played such an important role in making your homebuilding journey a positive one! From start to finish, it’s wonderful to know you felt supported every step of the way. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Nathan G
- Bro'Derrick B.
- Verified HomeBuyer
- May 27, 2026
- Raleigh, NC
Nathan was great; very attentive and helpful throughout the whole process
Pulte Homes responded:
Thank you for sharing. We’re so glad to hear Nathan was attentive and helpful throughout the entire process! Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very happy homebuyers
- Randi S.
- Verified HomeBuyer
- May 27, 2026
- Clinton Township, MI
We are so happy with our new build in Maple Ridge. The layout, the insulation so we really hear almost nothing outdoors, the location, and the open feel are all wonderful. The construction manager and customer service team have made sure that issues are resolved quickly. We are truly happy all around!
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that you're happy with your new home, it's location, and the insulation within! We're glad to hear that any concerns you may have had, we're quickly addressed and resolved. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Staff
- Paul A.
- Verified HomeBuyer
- May 27, 2026
- Clarkston, MI
Staff at site has been wonderful to work with.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience while working with our team! Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Our experience was nothing short of amazing. We watched the homes being built and dreamed of becoming a home owner. We are beyond grateful for the opportunity to share our thoughts and thankfulness for being selected. We are truly Bless for Pulte.
- Richard D.
- Verified HomeBuyer
- May 27, 2026
- Boynton Beach, FL
We truly hope that Pulte will continue to receive funding and support in hopes of other projects occur, because so many of friends are hoping and praying that they too can become homeowners
Pulte Homes responded:
Thank you for sharing your experience with us. We’re truly honored to have been part of your homeownership journey and are thrilled to hear how meaningful this opportunity has been for you and your family! Wishing you many happy years ahead in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Olufemi
- Olufemi O.
- Verified HomeBuyer
- May 26, 2026
- Brownsburg, IN
The whole experience from the beginning to the end was great, no stress, the representative’s made things easier.
Pulte Homes responded:
Thank you for sharing your experience with us. We're delighted to hear that you had a smooth and seamless process from start to finish! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Love our new Pulte home!
- Gerald B.
- Verified HomeBuyer
- May 24, 2026
- Leesburg, VA
Had a great home buying and home building experience with Pulte in Cattail Run. Our sales consultant Debbie and our construction manager Christian helped and guided us through every step. Their knowledge, support, responsiveness and communication were all first rate! They made what can be a very complicated and stressful time much easier and enjoyable.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive homebuying experience due to Debbie and Christian's efforts! It's great to know that their knowledge and support made your process seamless and enjoyable. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Melbourne, FL
- Anonymous
- Verified HomeBuyer
- May 21, 2026
- Melbourne, FL
The entire process was excellent. We did not use a real state and were able to buy a new home without any issue in a couple of months. The quality of materials, design, and appliances satisfy all our expectations. We are really happy living in our new home and neighborhood.
Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear the entire process went smoothly and that your new home and neighborhood have exceeded your expectations! Wishing you many happy memories in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Jeff
- Ruben C.
- Verified HomeBuyer
- May 20, 2026
- Brooksville, FL
He was a true professional. He kept us updated, in layman terms, throughout the entire process. Always available for matters pertaining to Pulte and provided great references for those items that did not directly involve Pulte. No question went unanswered. We hope that when we purchase our next investment property in 2 years, we have the opportunity to work with Jeff again. Can't say enough about him as a Pulte representative and as a human being.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re thrilled to hear Jeff provided such outstanding communication, professionalism, and support throughout your journey! We appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Always helpful .but quality slipped if our continued presence and attention to detail di not keep them on track
- Robert T.
- Verified HomeBuyer
- May 20, 2026
- Boiling Springs, SC
quality slipped if our continued presence and attention to detail did not keep them on track.
Pulte Homes responded:
Thank you for sharing your feedback with us. We appreciate your recognition of the team’s helpfulness. If you're experiencing concerns since moving in, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Good buying experience
- Douglas K.
- Verified HomeBuyer
- May 20, 2026
- Columbia Station, OH
We love our new home and neighborhood. The purchase process was smooth and easy. The construction manager Jeremy was fantastic addressing all of our questions and concerns.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had a smooth and seamless experience with our team! It's wonderful to know that you love your new home and neighborhood! Welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Shawn
- Tami F.
- Verified HomeBuyer
- May 20, 2026
- North Port, FL
Shawn, the building supervisor on property here has been wonderful!
Pulte Homes responded:
Thank you for sharing. We’re so glad to hear Shawn has been wonderful throughout your process! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
All good except for settlement people
- Gregory I.
- Verified HomeBuyer
- May 20, 2026
- Conshohocken, PA
Great sales and construction team. Settlement team not very responsive to questions from my title company. Also they insisted we go to Trevose while others settled remotely.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you had a great experience with the sales and construction teams, but we’re sorry to learn about the frustrations you encountered during the settlement process. We appreciate you bringing these concerns to our attention as we continue working to improve communication and coordination throughout the homebuying experience. ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
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