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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16066 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

16066 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

A beautiful, well-built house with everything you need

  • Mario A.
  • Verified HomeBuyer
  • September 08, 2024
  • Clermont, FL

I am happy with the location, the house is very nice and funcional. The quality is first class. The spaces are very good in the bedrooms, it has many closets to store things, the pool area is very good. The kitchen is beautiful with excellent space for living and cooking. Everything is excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Duke has been amazing to deal with!!! Love that guy!

  • James P.
  • Verified HomeBuyer
  • September 08, 2024
  • Peoria, AZ

Overall, happy with the experience. Attention to detail probably could have been a little better. Doing the final walk only one week before closing didn't seem like enough time for the trades to correct everything. I could have pointed out several things 3 or 4 weeks before closing which would have given the trades more time to respond. Again, over all very happy with the process, would just suggest involving the buyers a little sooner in the process could have given the trades more time to complete the items before closing. One last thing, Duke was terrific to deal with!! He is a keeper!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Poor workmanship

  • Janet L.
  • Verified HomeBuyer
  • September 08, 2024
  • SARASOTA, FL

Very sad experience! Would not have bought a Pulte home if I had known how the experience and quality would have been.

Pulte Homes responded:
Hi Janet, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

David was awesome. It was a pleasure meeting and working with him. He addressed all my concerns.

  • Jimmie G.
  • Verified HomeBuyer
  • September 08, 2024
  • Immokalee, FL

Quality built home. And great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builders was most likely not a experience group

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2024
  • FORT MYERS, FL

All tile it looks like grade school kids done the work. All bedroom tiles were not level, when they put grout in it was just as bad the tile. Sale person put us down for extra long extension lani and never got that. Our lot is lower than the neighbors and water lays in the back yard. very pour design. For the money its comparable to a $350,000 house very little closet or storage space

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Home sweet home

  • Kristi F.
  • Verified HomeBuyer
  • September 08, 2024
  • Dexter, MI

The whole experience was easy and smooth. We really enjoyed working with our sales consultant CJ and our construction manager, Justin. They were both very helpful and warm :) Pulte made it easy even after we got the house by having structure for setting up internet and smart home apps.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Jennifer and Ali

  • Navin R.
  • Verified HomeBuyer
  • September 08, 2024
  • NORTHVILLE, MI

Jennifer and Ali were the best part of our Pulte buying experience. Their hard work shines through the quick turnover of what we wanted and needed. The quality for a builder home is good. I believe some of the individual upgrades could be of better quality for a 1.5 million home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From signing to getting the keys

  • Russell M.
  • Verified HomeBuyer
  • September 08, 2024
  • Parrish, FL

Pulte was with us from start to finish with wonderful staff and continued support I don’t think buying a new home, having it built to our needs and closing on time I don’t think you could find a better experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jeff

  • Jeffrey M.
  • Verified HomeBuyer
  • September 08, 2024
  • Sunbury, OH

Very positive home buying experience with Pulte ! The entire team was great during the home buying process and has been equaly positive post move-in. Questions have been answered promptly and issues are addressed in a very timely fashion. Some challenges with our new sod that we hope to have resolved. As a result of the great quality of the build and our overall experience to date, I recommend Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience with Pulte Homes!!

  • Venkata L.
  • Verified HomeBuyer
  • September 08, 2024
  • Lakeville, MN

We had closed recently Pulte home Cordelia Town Home, unit is great and location is awesome. Also closing was smooth. Overall it’s nice experience and we recommend for anyone who is interested to buy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Steve

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2024
  • Summerville, SC

Overall, working with Pulte was a good home-building experience.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Ballantyne Experience

  • David S.
  • Verified HomeBuyer
  • September 08, 2024
  • NORTHVILLE, MI

My wife and just built a new home with Pulte and Ali and Jennifer made our experience so enjoyable. Building a new home for us was fun but stressful, and they made our journey rewarding, creating a collaborative and trusting environment.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great neighborhood

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2024
  • Olmsted Falls, OH

So far the neighborhood is great. Steve in the office is awesome. Workmanship on home could be better if they just did things right the 1st time. Most issues we have had have been fixed in a timely manner

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Great home and team

  • Kevin J.
  • Verified HomeBuyer
  • September 08, 2024
  • Woodstock, GA

Very impressed with the home and team. Specifically Dale was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Pullte Home Owners-Construction Manager Epitomized Quality

  • Archie L.
  • Verified HomeBuyer
  • September 07, 2024
  • Okatie, SC

We moved to South Carolina from Oregon. We wanted a quality home where we could continue to raise our children in a house that embellished the beauty and splendor of the Low Country. We had no intention of building but happened on Pullte models in Malind Bluff in Okatie, and my Wife and Daughters and I fell in love with the Colonial model. Once we committed, we were excited to see the progress from the first shovel-start all of the way to "key day". We cannot say enough good things about our builder Hampton. He immediately earned our respect, confidence, trust, and eventually our gratitude ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tyler, the great

  • Michelle D.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Augustine, FL

Construction manager, Tyler was great. I live about 900 miles away. Every week, Tyler sent pictures to show the progress. On the final walk through there was a problem with my kitchen sink. Tyler had it replaced immediately. I'm so happy he was assigned as my construction manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor build quality

  • Philip M.
  • Verified HomeBuyer
  • September 07, 2024
  • Westfield, IN

These town homes are thrown together pretty fast. The garage walls do not get full dry wall coverage. We noticed water damage when we were conducting a walk through which was minor at the time turned out to be a leak in one of the walls which was causing water to pool under the downstairs flooring causing damage to about all of our lower cabinets and trim we are well within our warranty so they are going to replace everything. Idk these are not forever homes so I guess I should have lower expectations. We will be moving once we get it together.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Customer service =awful, builder=good

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2024
  • North Grafton, MA

There is no love for the customer from Pulte Homes. Currently, we do not have an oven that works. The elevator has been out of service 4 days-unsafe and certainly not fun when you are moving in and it is 95 degrees out. We closed two months ago! We shouldn't be paying HOA fees if services are not being administered. From day one, were told we don't negotiate, you get what you pay for. They offered us dated basics; short cabinets for tall ceilings so you pay more for everything: knobs, colors, lights, etc. Follow up from sales team was terrible. It was if they were interns with no ...

Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Responsive Construction Team

  • Bernard Q.
  • Verified HomeBuyer
  • September 07, 2024
  • Hilliard, OH

Construction Manager was very helpful, responsive on issues brought to his attention as was the post construction manager and team as of this daye

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Stuart has been awesome!

  • Stephen D.
  • Verified HomeBuyer
  • September 07, 2024
  • Phoenix, AZ

Bought a new home and got great support from Pulte through the sale process and post sale assistance

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our 2nd Experience with Pulte

  • Zakir S.
  • Verified HomeBuyer
  • September 07, 2024
  • Sun City, CA

This is our 2nd home with Pulte. We bought the first one in 2013 and it was a great experience. We needed to purchase a 2nd home in a hurry. My how things have changed. We had no choice to design or customize the 2nd home at all. They now have HOAs. Frankly the quality is definitely poorer with us having to call their customer service to fix this and that multiple times. They are still better than others. Advice to buyers is take your time, weigh all your options, plan well, and you will be able to get a good home. If your finances are in order and you are flexible you can get good ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes at Arborwood review

  • Julie J.
  • Verified HomeBuyer
  • September 07, 2024
  • Kingston, WA

A great experience working with the design team and construction manager. A few items still need to be resolved.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Overall Satisfaction !

  • Vincent C.
  • Verified HomeBuyer
  • September 07, 2024
  • Queen Creek, AZ

All the representatives working for Pulte have been attentive, supportive, understanding and helpful. The overall experience with Pulte has been excellent. I do not repent in making my decision to go along with Pulte. Thank you for making this transition go as smooth as possible (even when moving across the country).

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Had an amazing experience building my home

  • Shyane M.
  • Verified HomeBuyer
  • September 07, 2024
  • LAS VEGAS, NV

The experience was great. I had updates every step of the way. It was a long 6 months of waiting for my home to be built but I loved the process. Everyone was informative and answered all the questions we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes is a Great Team!

  • Colleen M.
  • Verified HomeBuyer
  • September 07, 2024
  • FLORENCE, AZ

Our home buying experience was great from the minute we met our sales rep to the day we picked-up our house keys! Every team member was knowledgeable, respectful, and always responded quickly to our questions and concerns. After we moved in the follow-up to make sure all was well was excellent. We were very impressed with the whole organization.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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