Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 16068 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
16068 Reviews
Customer Reviews
It was okay. Slow to respond to building issues and the workmanship was average. Cheap paint.
- David F.
- Verified HomeBuyer
- August 03, 2026
- Tucson, AZ
Spend a few extra dollars on quality of paint and provide washable paint. Some of the cabinetry and finish work was less than average.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear parts of your experience did not meet your expectations, particularly regarding the workmanship, responsiveness, and the quality of some of the finishes. If you're experiencing ongoing concerns within your home, we'd like to learn more about them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
The finish work is poor. Took way to long for our final grade. The street still looks terrible. The street storm drains are all covered with construction debris so when it rains the street become a muddy flood a od about 3-4 inches of water.
- Anonymous
- Verified HomeBuyer
- August 03, 2026
- Stow, OH
Pulte takes way to long to build and leaves a big outside mess.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're sorry to hear your experience has not met your expectations and understand your frustration regarding the finish work, delays in completing the final grading, and the condition of the surrounding streets and drainage. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Comfortable, Quick Reliable
- Jimmie T.
- Verified HomeBuyer
- August 02, 2026
- Spicewood, TX
Our building team was great- once we started communicating with the builder representative Troy all things were smooth. Just a good group of people.
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience with our team members! It's wonderful to know that they helped make you feel comfortable and were reliable throughout your process. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Efficient
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Wesley Chapel, FL
Clear guidance for all stahes
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that your process was efficient and you had guidance throughout the process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
good experience w Pulte Homes.
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Estero, FL
Immediate concerns were addressed, support staff very good.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you have had a positive experience with our team! It's great to know that your concerns were addressed and resolved promptly. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I expected a better experience when my home was delivered. On the day I received the keys, the floors were covered in dust, the bathroom electrical outlets were not installed, and the laundry room base had moisture. In addition, I noticed that other homes
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Cottage Grove, MN
I expected a better experience when my home was delivered. On the day I received the keys, the floors were covered in dust, the bathroom electrical outlets were not installed, and the laundry room base had moisture. In addition, I noticed that other homes had blinds installed, but mine did not. Overall, I was disappointed with the condition of the home at closing.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that your experience has not met your expectations and that you encountered several concerns when you took possession of your home. We appreciate you bringing these concerns to our attention, and we'll ensure your feedback is shared with the appropriate team for review as we continue working to enhance the homeowner experience. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Disappointed for a Pulte Home.
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Rio Rancho, NM
As new home buyers, we have experienced so many issues with the home materials, maintenance and communication on repairs. Our neighbors have also come into several issues regarding quality of materials and home. Pretty disappointed for a pulte home.
Pulte Homes responded:
Thank you for sharing your feedback with us. We are truly sorry to hear that your experience has not met your expectations and to learn about the lack of communication of your concerns. We'd appreciate the opportunity to learn more about your concerns and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 2
Several post build issues
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Concord, NC
Since taking possession of our new home, we have experienced a pattern of significant construction and workmanship issues rather than isolated warranty items. We had a dual HVAC failure where both systems required repairs, multiple electrical issues throughout the home, and an active basement water leak. Our concerns were repeatedly minimized or dismissed until the problems became more severe and resulted in additional damage. By the time the issues were acknowledged, the damage had expanded, requiring more extensive repairs. This has caused significant disruption, repeated service visits, ...
Pulte Homes responded:
Thank you for sharing your experience with us. We're sorry to hear about the concerns you've experienced since moving into your home and understand how frustrating it has been to deal with repeated repairs and ongoing warranty concerns. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 1
typical homebuying experience
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Washougal, WA
Well.... 1- Poor design (heating on second floor, downstairs is cold when upstairs is warm. Front door is too narrow. No laundry room sink (unbelievable). kitchen cabinets are just a box, no pull-out drawer, kitchen drawers are too shallow, windows do not have wrapping sills, just the bottom sill. ) 2- cheap materials (cheap, crappy garage door opener, sounds like a garbage truck. Circuit breaker box keeps tripping, oven fan runs for half-hour after turning off) 3- shoddy construction (sprinkler cap fell in guest bedroom, too many appliances on one breaker, eg; washer and internet. ...
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you had a positive homebuying experience but are sorry to hear that you're experiencing concerns within your home. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
This has been the absolute worst experience ever. We still have outstanding items from our walkthrough. Agent was not transparent about title closing on time.
- Anonymous
- Verified HomeBuyer
- August 02, 2026
- Discovery Bay, CA
Unprofessionalism by all parties
Pulte Homes responded:
Thank you for bringing this to our attention. We are truly sorry to hear that your experience has not met your expectations and having trouble getting your concerns resolved. We'd like to escalate this to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte makes buying a home easy
- Anonymous
- Verified HomeBuyer
- August 01, 2026
- Mesquite, NV
Everything went smoothly, start to finish
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a smooth and seamless experience from start to finish! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome home built and sold by awesome people!
- William T.
- Verified HomeBuyer
- August 01, 2026
- Wildwood, FL
We always knew that Pulte was the best and now we are living in that proof. Our sales person Emily was simply amazing and delightful to work with. Our builder Rob made sure that our home was built exactly how we wanted it and completely up to code. We have had a wonderful experience and highly recommend Pulte Homes to anyone.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you have had such a positive experience! It's wonderful to know their dedication, communication, and attention to detail helped make your homebuilding journey a great experience. Thank you for your recommendation, and welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not as expected
- Anonymous
- Verified HomeBuyer
- August 01, 2026
- Shallotte, NC
The buying process through Pulte was good. However, the quality of the materials and some of the workmanship in the home has been subpar and not as expected from a Pulte home. The responsiveness to make corrections has been good so far. Some of the workmanship in the home has not been up to the standard we believed we were getting, especially for the price we paid.
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had a good homebuying process! We're sorry to that you are unhappy with the workmanship of your home but are glad to hear that our team has been responsive in addressing your concerns. If there's anything we can do to help better your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
I have experienced several minor issues that I reported promptly; however, they have not yet been resolved. These include incorrect window measurements, problems with the garage door, and currently, an issue with the lawn. I would appreciate your assistan
- Jose E.
- Verified HomeBuyer
- August 01, 2026
- Plainfield, IN
I would like the minor issues I have reported to be resolved as soon as possible.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about your experience with getting your concerns resolved. We'd like to escalate them to our team for further review and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Average
- Anonymous
- Verified HomeBuyer
- August 01, 2026
- Lewis Center, OH
After closing customer service terrible!
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear that about your experience since closing on your home. We'd appreciate the opportunity to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Excellent
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- Brooksville, FL
The house is well built with good upgrades. I did a pre-purchase inspection and no issues were found. The process of buying was straightforward and I was kept informed during all steps. Would highly recommended this builder.
Pulte Homes responded:
Thank you for sharing your experience with us. We're thrilled to hear that you had an excellent experience! It's great to know that you find great quality in your home and were kept informed throughout the process. Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
AMAZING
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- San Mateo, CA
AMAZING
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you had an amazing experience with our team! Congratulations on your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Went well
- Brian A.
- Verified HomeBuyer
- July 31, 2026
- Noblesville, IN
Some quality issues post closing.
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that overall, you had a positive experience! We're sorry to hear that you've experienced concerns since moving in. If you are still experiencing concerns, we'd like to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Still ongoing issues with yard, drainage and sprinkler system. They have tried to bandaid the elevation, but have been unsuccessful. Water still comes up to our patio glass doors and still shows standing water 12hrs after a rain storm.
- William S.
- Verified HomeBuyer
- July 31, 2026
- Melbourne, FL
The back yard needs to be ripped up and leveled below the foundation of the house and drainage needs to be diverted away from the foundation and travel along the sides of the property. Swells are not being utilized, water runs from other properties to mine to drain into the only storm drain on the block.
Pulte Homes responded:
Thank you for bringing this to our attention. We're truly sorry to hear about the concerns you're experiencing with your yard, drainage, and sprinkler system. We'd like to escalate your concerns to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
I am having a difficult time with having certain issues with my home fixed. It seems as though this company does not want to help or fix issues with this property.
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- Charlotte, NC
The unwillingness for this company to fix issues with homes and deeming everything as the homeowners responsibility when they very well are defects.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear about your experience and the lack of response on getting your concerns addressed. We'd appreciate the opportunity to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
I am finding soooo many things wrong with this house. No time was taken to ensure things were correct. Never again with Pulte.
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- Blythewood, SC
Take their damn time and do it right.
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you are not happy with the quality of your new home and experiencing concerns since moving in. We'd appreciate the opportunity to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 2
They do their best until you are locked in on a home then everything goes downhill from there.
- Anonymous
- Verified HomeBuyer
- July 31, 2026
- McKinney, TX
Nothing else to add
Pulte Homes responded:
Thank you for sharing your feedback. We're truly sorry to hear that you are unhappy with your experience since closing on your home. We'd appreciate the opportunity to learn more about your concerns and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellence
- Kenneth W.
- Verified HomeBuyer
- July 30, 2026
- Alva, FL
What stands out most is the quality of the construction from foundation to finishing touches. Truly awesome my wife and I love our home. Any issues we had were quickly solved to our satisfaction
Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you find great quality in your home and any concerns are promptly resolved! It's wonderful to hear that you and your wife are loving your new home! We wish you many happy years ahead in your home. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jenny in the sales office was the best resource and person we have ever talked to in the home building experience. She made the entire process enjoyable and very easy! Give her a raise! Also Carlos and josh were amazing to us. Both are 10/10. Thank you!
- Ryan Armando B.
- Verified HomeBuyer
- July 30, 2026
- Roseville, CA
Jenny, josh and Carlos were amazing in our home buying process and very happy with our experience. They all need a bonus. Very good people to have on your team.
Pulte Homes responded:
Thank you for sharing your experience. We're thrilled to hear Jenny, Josh, and Carlos made such a positive impact on your homebuying journey! It's wonderful to know their dedication, communication, and support made the process so enjoyable and easy. Welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience end to end from sales office to closing.
- Anonymous
- Verified HomeBuyer
- July 30, 2026
- Kearny, NJ
Great customer experience
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you had a great experience with our team from start to finish! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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