Pulte Homes Reviews

Everyone is excited and has answers before the sale, after closing no one keeps their promises.

Adam was, by far, the most attentive, caring, and helpful person we have dealt with. He addressed and solved all our concerns and answered, explained all our questions. He went above and beyond to be sure we were satisified.

Drew/Logan/Karl were super helpful throughout this home buying experience. We are loving our home so far and are looking forward to the memories made in the Limestone Ridge Community.

Though a big company, Pulte provided great personalized service and was attentive to our needs and questions and concerns. The construction manager was excellent in keeping us updated at all times. The construction was completed ahead of schedule. We appreciated their comprehensive services including mortgage and home insurance. The final closing process was very timely and efficient!

The whole buying experience was great! First, the office staff when we were scheduled for our first viewing of the house with Andrew, he stayed past his time to make sure we saw all the facilities and had as much time in the house as we wanted, he was friendly, informative, and did not rush us at all. Second, the financing and underwriting was amazing about answering all my questions and getting back to me numerous times. Josh and Kathy were always willing to spend a few extra minutes and walk me through the process with detailed explanations of what was happening and what we still needed to do. Third, Dan and Orlando were amazing with the walkthrough! They answered so many questions and really took their time is explaining everything! I asked a lot of questions and greatly appreciate all detail they added and how comfortable they make me and my wife feel about our new home and the process for making sure that if something were to have issues, that it would be fixed, then explained all the processes for that part of it. And all very thoroughly without rushing at all. My real estate agent, George, even told us that it was the best walk through he had ever seen. Afterwards we raved about it even more and told us some of his horror stories, so thank you Dave and Orlando! Fourth, our closing agent was great! I do not remember her name, but she was a dream! She did not rush us at all, answered all my questions thoroughly, and did not have any bad attitude because we asked so many questions. She had patience to spare. Thank you Pulte for everything! You offered us a great deal, you helped us go through the process of our VA loan, all your staff was so helpful, and we know we have a fantastic home that is strong and stable, to go along with a great community. You truly helped us find our dream house that will help support us and our 3 kids as we live our lives. ... More

The process from start to finish was smooth, well managed and on schedule. The people who helped make our home a reality were professional, kind and genuinely vested in delivering our family a great home!

First off, the people that work for this company are great. The responses I get and the customer service have been wonderful. That said, if I could do it all over again, I would purchase from Lennar or DR Horton and save 60 thousand dollars. The home is of the same quality as the other builders in my neighborhood but you pay for the Pulte name. Here are just some of the issues I had upon moving in. AC duct work in the attic was never hooked up to the vents in some areas. I’m missing insulation in some parts of the attic. The built in stove was never wired in and I had no way to turn it on for 2 weeks. The refrigerator water line was never connected prior to closing. I am missing an exterior electrical outlet by my front door. Several cabinets are damaged. The weather stripping around the front door and garage entry door is missing in places and I can see sunlight coming through. These are just some of the issues. Like I said at the beginning, the Pulte team is great and as a former DR Horton owner I appreciate good customer service. The overall home product is no better than the other builders and you are only paying for the name and the reputation Pulte had years ago as a premier builder. ... More

We were updated every step along the way. They were done right on schedule and the job was completed superbly. Great experience!

We love our new Pulte home and the road we took to get here! It was a great trip, from our first visit to a model (just to look around) where we met our rock star sales rep, Christine, to the quality build and the interaction with our awesome project manager Blake, to a smooth closing day, and finally move in and the great service provided by our warranty super hero Alex!! We are so glad we selected Pulte for our move to Babcock Ranch!

We love the model and design we chose and the design team were so wonderful! Our home had taken almost 2 years to build, but we were in no hurry. Pools were way overpriced and forced people to opt out of getting a pool and hire a pool company after they closed. We got a pool after talking them down from 300k originally. I’m embarrassed to tell people how much I paid. Some of the sub contractors were great! Nice quality work and others should not be working for any builder. We had a wonderful experience with our project managers! They are so helpful and do their best to get issues taken care of. Unfortunately we closed on a house that was not done and paid for a home we could not move into. The painting and staining was not done. Managing the QUALITY of work being completed during the process would greatly improve everyones experience with Pulte. People are paying out of pocket for their homes to be painted correctly after they close, to get a better quality finish. After spending over 2m on my home, I’m fixing the painting issues myself to ensure that it gets done correctly. The other items are being taken care of promptly and have been very pleased with the response of getting issues resolved. We would recommend Pulte and would for sure buy another Pulte home! ... More

Todd and Jackie made this experience easy and fun. Because I purchased from out of state, they were both so communicative and were able to answer all of my questions and sent weekly photos. I was very comfortable with the process and knew exactly what to expect every step of the way. Their primary goal was that I had appropriate expectations set, and, that I would love my home. I’d highly recommend Pulte; their customer service and quality of service and overall knowledge is top notch.

Great location, hope the rest of the developments will be up and running this year.

We looked at another builder first. However our customer experience with that builder wasn’t good. We heard good things about Pulte which is what made us turn to Pulte. Pulte didn’t disappoint. The buying experience was quick and easy. Each step in the buying process was guided by a group of professionals that were so helpful and responsive to any question we had. They seemed happy to do business with us. The quality of service was exceptional and we got a lovely home.

The entire team led by Anthony and special mention to Justin and Brandon educated and guided us (new buyers) on the process and what to expect on this new home build.

Britney, Lori, and Edward made the process of finding, closing, and inspecting the home super easy and enjoyable. They were great to work with and always available with a friendly attitude and great service. This was the easiest home purchase we have ever had.

This is our third Pulte home and by far the worst workmanship. Work orders are not addressed in a timely manner. The trades do not protect floors, walls, etc while doing work. I have submitted several items to the portal and it takes weeks to get a response after I follow-up.

We trust in Pulte and are so happy with our new home

Our experience with Pulte has been great since the beginning. Throughout the entire building process, we got weekly home build reports. Once we were settled within our new home, a few issues turned up and our construction manager was responsive and quick to remedy everything. Highly recommend, couldn't be happier!

Several hiccups along the way. They want good reviews and then don't respond to issues after they get that

As a first time house buyer I am satisfied with the experience. There were a few hiccups but we were able to resolve them with Mike from Sales. The building process was informative and Scott, my construction manager, did a great job. Overall I'm a happy costumer and would recommend Pulte to my friends and family.

The quality of the home is excellent! We used Pulte Mortgage for our financing. It felt like they were splitting hairs with the overly thorough nature of some of their requests—but we got there in the end. We have been in our home for one month and are very happy with the house and the community!

The construction manager would say he was going to do something, but then would never follow up. The next in line manager was very helpful, very responsive. Still some issues with window and lanai sliding door after closing 2 months ago. Should be resolved this month although very unhappy with the way they left the garage floor. Paint, stains …total mess doesn’t look like new construction.

The home was built with quality but not 100 percent finished . Trim packages and other qualities that should be standard are extra . House not really finished with unpainted garage , shower tile not sealed and do your own grass . Move in but can’t take a shower and yard mud becomes owner issue . Supervisor Nick was great , and responsive and kept buyer informed . Need follow up now on punch list items that were not finished prior to closing .

Pulte made work team was very good, they made everything seems easy. I would recommend Pulte to anyone, Their costumer service is excellent.

Great buying experience, minor issues with the home