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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Great home buying experience

  • Ilya F.
  • Verified HomeBuyer
  • May 09, 2024
  • Alameda, CA

We bought a condo in Alameda Bay37, and the entire experience from sales to construction manager and final walk through was very good. Quality so far seems to be really great, and we really love living here.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A lot of follow-up issues to address

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Peoria, AZ

Overall everything is fine. We love the house plan but a lot of things were missed on the house that we had to go back and address. Towel racks not level, holes in flooring under the carpet, sloppy drywall and painting, stairs creak when you walk on them, shower rods don't fit properly, kitchen cabinet missing a knob, a circuit in the kitchen had a short that was tripping the breaker....and on and on. Maybe this is the way it goes now days but disappointed that Pulte doesn't put more effort in delivering the final product. We will definitely make them address everything but it is time ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Ray

  • Ray R.
  • Verified HomeBuyer
  • May 09, 2024
  • Green Cove Springs, FL

This is a very nice neighborhood with great neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Very easy process

  • Tyler M.
  • Verified HomeBuyer
  • May 09, 2024
  • LITCHFIELD PARK, AZ

The GM kept me informed during the whole home building process and was very easy to follow.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great House, but poor customer service

  • Zachary C.
  • Verified HomeBuyer
  • May 09, 2024
  • Westfield, IN

I've been trying to get a couple settlement holes in my yard for two months now. I had a weather letter at closing for them to finish the final grade of my yard after closing. Very disappointed but not really surprised.

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 1

Great experience

  • Freddy R.
  • Verified HomeBuyer
  • May 09, 2024
  • Davenport, FL

It was fast, clean and the house is awesome. The sales executive and mortgage were very nice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My builder Kevin was beyond amazing

  • Jill M.
  • Verified HomeBuyer
  • May 09, 2024
  • Saint Augustine, FL

Kevin made the process easy and stress free. He kept in total communication and was on top of everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ok great nice good fun

  • Ramiro E.
  • Verified HomeBuyer
  • May 09, 2024
  • Bethel Island, CA

ok great nice good fun

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was great experience with Pulte Homes

  • Tewabe Z.
  • Verified HomeBuyer
  • May 09, 2024
  • LAS VEGAS, NV

Once I signed the purchase agreement, they shared with me steps and details of the home building process including the closing day. So they kept all what they said and it is up to a great standard I believe. Waiting to see your home completed is not easy though! So many emotional and financial situations may change during those times. So keep your financial situation under control and build your credit during this process to minimize the risk of not being able to close on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor finishing quality. Over a month after closing and there are still pending items from punchlist.

  • Omar S.
  • Verified HomeBuyer
  • May 09, 2024
  • Katy, TX

Paint finish quality is horrible. Peeling and chipping paint on walls and doors already. Drywall feels very weak (crumbles when you put basic drywall screws in to mount anything). I was promised at closing that remaining items on punchlist would be taken care of ASAP after I signed. It has been well over a month and we are still waiting on things to be done. I had to go chasing after them for a lot of things. Took multiple calls and messages before any movement on tasks.

Pulte Homes responded:
Hi Omar, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Construction manager was great. Few issues upon moving in.

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • La Vergne, TN

Our construction manager, Connor, was great. There were a few issues upon moving in that we are still trying to get resolved, but it’s as expected with new construction.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Good overall experience

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Apopka, FL

Building and moving can be overwhelming and stressful. Pulte made over experience happen efffortlessly. They were there to answer any questions or concerns. They accomodated our desires in building of home the best they were able. I highly recommend Pulte Homes.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

excellet experiance

  • Patrick S.
  • Verified HomeBuyer
  • May 09, 2024
  • Port Saint Lucie, FL

I had an excellent experiance whith every one envolved. They were very profesional,great people skills, timeley in reponses,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • David K.
  • Verified HomeBuyer
  • May 09, 2024
  • Delray Beach, FL

Good customer service helped throughout the whole process. Buying a home was easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Haskell

  • Monessa S.
  • Verified HomeBuyer
  • May 09, 2024
  • Conroe, TX

I had some couple issues with plumbing and Pulte has been very quick and responsive to fix the problem. And Luis is very kind to response to all my questions with regards to some home maintenance. I am satisfied so far with the quality of the house. But I had issues with HOA. They did not give me any information about the HOA and I had to figure how to contact them and ask for HOA rules.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Jacob was great

  • Han V.
  • Verified HomeBuyer
  • May 09, 2024
  • Cedar Park, TX

Jacob and Rachel were very responsive and made the process very smooth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cecil

  • Cecil H.
  • Verified HomeBuyer
  • May 09, 2024
  • Rockwall, TX

After you’re in the home it’s almost like you are forgot about. They were supposed to do a 30 day inspection and no one has come by. My office doors are supposed to be replaced but they still haven’t done that either.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Unforgettable and beautiful experience

  • Virginia B.
  • Verified HomeBuyer
  • May 09, 2024
  • Davenport, FL

Smooth, efficient, reliable, attentive, satisfying. Great experience!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality Experience from start to finish

  • Eileen C.
  • Verified HomeBuyer
  • May 09, 2024
  • Stuart, FL

We are very happy with our decision to build with Pulte. Our home is beautiful We had a great experience with everyone on their team — from the start with our Sales Consultant, Daniela, to our Design Appointment with Stacey. Our construction manager, Christopher, was phenomenal. The home warranty offered by Pulte, and their continued responsiveness, gives us peace of mind in the quality of our home. Pulte made the new home building process as easy and transparent as possible.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Can hear neighbors’ noises

  • Meng C.
  • Verified HomeBuyer
  • May 09, 2024
  • San Jose, CA

Flooring insulation is terrible, can hear neighbor walking loud, very annoying and no solution on it, not recommend to buy house here

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Stressful experince. Lots of threats

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Riverside, CA

It was very stressful. Many threats

Pulte Homes responded:
Hello, we are so sorry to hear that you had a stressful homebuilding experience. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^TP

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 4

Review of the Pulte Home Experience

  • Garry N.
  • Verified HomeBuyer
  • May 08, 2024
  • Spicewood, TX

We had a very good experience with Pulte including both the sales and construction side. We would recommend a Pulte home to our friends.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

several things could have been better

  • Phillip L.
  • Verified HomeBuyer
  • May 07, 2024
  • Rio Rancho, NM

improvements need to be made. Driveways for 3 car garages should be wider. Many issues were not completed before moving in.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Good budgeted home in an great neighborhood

  • Anonymous
  • Verified HomeBuyer
  • May 06, 2024
  • Liberty Hill, TX

My experience was good in terms of home buying, and but since we closed, we have been identifying the issues pretty much in a lot of things, which made me lose trust on how the builder has handled the construction, and why within just first 3 months we've been experiencing all these issues.. I would recommend exercising caution if anyone is buying from them.. but to their credit, so far the responsiveness has been great, and they are resolving issues (although there shouldn't have been any in the first place)

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Building a house with Pulte in Florida

  • Nicholas P.
  • Verified HomeBuyer
  • May 06, 2024
  • Parrish, FL

We recently completed the process of building our new home with Pulte, and overall, the experience was quite positive, though not without its hiccups. Having previously built a home with Meritage Homes, we noticed a discernible improvement in craftsmanship with Pulte, which was a pleasant surprise. The responsiveness and service provided by our agent at the model house were highlights of our experience. They handled our requests and questions with remarkable speed and professionalism, which made a significant difference in the process. However, not everything was smooth. We encountered ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

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