Pulte Homes Reviews

Geta, Kris, Kyle and Jordan have all been excellent in there roles. We truly appreciate each of them. Thank you for making our house, a great home!

The entire home buying process was the smoothest I’ve ever experienced. Though I felt it was a little bit pricier than I wanted to spend the home is our dream home. The builder was great, he responded to any questions, requests and concerns I might have had. What I would tell any home buyer is Pulte is a builder you can trust!

Best staff and experience to buy a house.

Best Home builder in the country.

Rosanne, I wanted to share some great news with you. The electrician came by yesterday and did an outstanding job. The switches to the lanai light were covered by sheet rock, but he expertly exposed the box and installed new switches, making the lanai light fully operable. We genuinely appreciate your prompt attention to this issue and ensuring it was resolved efficiently. Thank you so much for taking care of everything, Rosanne, your support means a lot to us, thank you again!

The entire home building process was stellar with Pulte homes. The project manager, Griffin, was extremely professional and very responsive to my concerns. Being a second time new home buyer, I would certainly use this builder again.

The craftsmanship on the home was excellent. The landscaping was very good. But...the trash was everywhere and blew into our yard daily from new construction across the street for weeks! Food rappers, coffee cups, junk. Very unsanitary. Disgusting. Sloppy workers

My himeboying experince in the initial phases with Ed was great! However I was urged by neighbors not to sign closing until all repairs are made. I wish I would have listened. It’s been five weeks since I moved in and a lot of my major issues which were all cosmetic in nature have not been addressed. Pulte was happy to take my money, but has been very slow in making the cosmetic repairs in my home. I would give my overall experience 2 stars

We had a great experience from beginning to end. Sales representative was very knowledgeable & informative, not just during the initial sales but throughout the construction period. The site manager was also well informed and responsive. We are now working with the warranty representative & he too is very responsive and very helpful. I feel Pulte really cares about the customers and they built us a really beautiful home. We retired and this is our forever home and we look forward to many happy years in it.

Overall, house is great. The house has minor issues we have to fix ourselves like tightening bathtub faucets, paint that was missed. Bigger items were fixed via warranty. communication was clear for things that were progressing but issues that arose were not communicated unless you hassled them. When you invest a large amount of money into a house, you’d expect it to be flawless to which it was not.

The entire Pulte team made the purchasing process painless and seamless. Each department from buying/touring properties, financing, mortgage, to working with my construction manager, and finally closing all went better than expected. The entire team was very communicative and responsive.

The only absolute thing I would change is the paint. Why every builder wants to use the cheapest interior paint I have no idea but it’s already peeling in several areas less than 60 days in a new home. I’m sure they will take care of it but still so annoying.

This is one of the most basic home I have seen and bought. The only and biggest reason to buy is because of the school district. The workmanship and quality of the home is below-par. Coming from a Toll Bothers house, and the luxuries offered, quality, workmanship and flexibility with the floor plan, Pulte is on the opposite spectrum of this. I would say it's just a bare house even after adding a 100k of upgrades, nothing special about it. The list of shortcomings is pretty big and i wouldn't want to go into those details. One major challenge I am facing right now is the HOA and their bylaws. Pulte never provided the bylaws before purchasing the house, because they know if they would do that, quite a bit of people will either have second thoughts or might not buy because of the ridiculous bylaws. One shinning part in all of this process was the Pulte agent. She made herself available and guided and helped throughout the process. Lori is just amazing. Other than that getting mortgage from Pulte and working with them was a nightmare. The mortgage agent was more busy than the US President would be. It was a challenge to talk to her. The service managers are also very hard to get a hold of. You would think that, part of the process of buying from a national builder would be after sales service, which is barely there. I would say that I dont see myself living in this house after kids graduate from high school or if Toll Brothers start building houses in the same school district. ... More

Home buying and building was very professional and outstanding from start to finish.

No quality, bad sales consultant, not happy at all.

Home buying experience was great on the builder side but the Pulte Mortgage process was not the greatest.

Bad quality, greedy sales, and bad warranty team

There have been a few issues with Pulte. The first day we moved in the AC was not working; the water heater was not working correctly for the whole month of June and almost halfway through July. The plumber came out anywhere from 5-7 times and finally got it fixed. The master bath faucet, when running the water the water splatter out. The oven was not preheating like it should. Pulte sent someone out and they informed us that the oven was good but that the electrical wiring was not hooked up correctly. So then an electrician was sent and they fixed the problem. However, in the process of the oven being fixed it was discovered that the microwave/oven was put in crooked and was being held evenly by a piece of wood. I feel these issues shouldn’t have been issues especially with us barely moving in on 5/31/24. ... More

Pulte team was great. Our only issues was with the mortgage company and their lack of urgency and responsiveness. In the end everything worked out and we are very happy in our new home.

In the beginning, I found that I spoke with or received calls from the mortgage side from too many people. Eventually I received one individual that would email and call me about things which made it easier. My construction manager, Steve, was excellent and very thorough. Always responded to my text, sent me pictures of all the progress and helped with scheduling walk through times making it easier for me since I was out of state. My experience and love of Waterways and my new home, convinced my sister and her husband to move here as well. Love it here!

Poor post move in follow up and completion of issues

This was my first experience with Pulte. The overall build of the house is exceptional.

While working through the loan process it was difficult connecting with some of the processors. Mike Ho was an excellent person to work with and responded quickly and was very influential for us making decisions. We were disappointed after picking our plan to hear that certain things we were assured wouldn’t get to be done (sliding barn doors for downstairs room rather than French doors). The production and finishing touches of the house took a couple trips but Cam was incredibly responsive to those concerns and quick to make the fixes. We love our first home and are excited to be in this development but the road map to this destination had a few bumps and potholes that could have been avoided with more professionalism and responsiveness. ... More

Did not get a good experience

Most recently your contractors were plugged into my electric to use it as they worked on the new build next to me. I discovered that in 7/5 when I was outside. We closed 2 months early on the house, which was a mess and the internet was not working and I still don’t have the pool heater working. My pool company/cleaners said the heater is not holding pressure? that has to be addressed and we were just able to move into the house 6/20 bc we were not expecting to close early and we have jobs and so on and I had a June water bill of 235$ with no one living in the home. Which leads me to believe my outdoor water spout was being utilized for the new construction next door as well. With all of the rain the pool company had not been putting water into the pool so I’m not sure why my first water bill would be 235 and yes we paid 135 bill as deposit to water company separately. Apparently this goes on and neighbors that I spoke to about it said it goes on all the time. But it’s stealing, which is a crime so I’m not sure how it can just go on. I had other experiences along the way, some were good and some not great. To be expected. Overall I would never again do business with a company who steals from people who are buying homes from them. ... More