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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Builder

  • Lois C.
  • Verified HomeBuyer
  • May 02, 2024
  • Peachtree City, GA

David H was awesome! Constantly kept me updated the whole process. Took lots of pictures and sent along every step . You could see he truly loves his work and strives for perfection

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Excellent

  • Hsu C.
  • Verified HomeBuyer
  • May 02, 2024
  • Kissimmee, FL

Wonderful House, excellent infrastructure and good neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rich

  • Richard R.
  • Verified HomeBuyer
  • May 02, 2024
  • Saint Augustine, FL

Gigi was fantastic and very responsive

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Great beautiful and calm (feminine) Cool beautiful and calm (male)

  • Yudymar B.
  • Verified HomeBuyer
  • May 02, 2024
  • Avon, IN

very quiet and beautiful .,,,,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte homes ☆☆☆☆☆ They are good and what they do

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Saint Cloud, FL

I am very pleased with my home construction team. They have been very supportive throughout the process. Colton, in particular, has been exceptional and professional. He was able to ensure that every detail was taken care of. He is clearly committed to the quality of work that his team produces. -ml

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jennifer

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Shelbyville, KY

Everything went smoothly and closed on time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everbe by pulte homes

  • Jinky C.
  • Verified HomeBuyer
  • May 02, 2024
  • Orlando, FL

Overall experience process was smooth. Excellent service We love our new home.the builder make sure that our home was build to last

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rob responded in a timely fashion.

  • Kelvin M.
  • Verified HomeBuyer
  • May 02, 2024
  • Port Saint Lucie, FL

The construction manager Rob was outstanding. He continues to be even to this day. The rest of the team ( closing team) was not very helpful. The did not communicate well with phone, text or email. The guy who actually met us at closing was great. He did a wonderful job. The newest member of the sales team is very helpful and the male in the office has been very helpful through out the entire process. If I did not mention someone they did were did the least in selling or being helpful. Everything was always someone else job and they didn’t do anything to problem solve by contacting to ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great Experience with Pulte

  • Thomas N.
  • Verified HomeBuyer
  • May 02, 2024
  • Queen Creek, AZ

We love our new Pulte home. As with any new home, there were a couple minor issues with construction. Our Pulte contact took care of these issues quickly. The home buying process was also quick and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience buying with Pulte homes

  • Roy S.
  • Verified HomeBuyer
  • May 02, 2024
  • Clarkston, MI

Experience was outstanding!! Extremely professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay away from Pulte

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Leander, TX

I recently had the displeasure of going with Pulte on my new home, and I must say, it was a nightmare from start to finish. The craftsmanship was subpar, with sloppy work evident in every corner. Once I moved in, I am dealing with a laundry list of issues, from crooked walls to leaky faucets. If you're considering building with Pulte, I highly recommend getting a thorough inspection from a third party before finalizing anything. Don't make the mistake I did of trusting their workmanship blindly.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience

  • Thomas H.
  • Verified HomeBuyer
  • May 02, 2024
  • Brownsburg, IN

Great experience and will definitely refer Pulte to others.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice home poor build quality

  • Adrian A.
  • Verified HomeBuyer
  • May 02, 2024
  • Brownsburg, IN

Homes layout is a hilltop which has a nice layout, however the quality of the home is poor, paint had many issues, drywall texture was cracking was supposed to be fixed before closing and only some of it was fixed. Sewer smell coming from all the sinks.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Lovely home

  • In H.
  • Verified HomeBuyer
  • May 02, 2024
  • Buford, GA

Everything is great so far. Hope timely response in case I need attention in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not at all satisfying with material and after closing services

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Souderton, PA

Very bad execution after closing service is very bad material and build quality so poor whole house make noise floor and steps in just 1 month even doir not closing properly low and cheap quality making cost cutting

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Poor Quality and Workmanship

  • Anush M.
  • Verified HomeBuyer
  • May 01, 2024
  • Macomb, MI

I will never recommend Pulte Homes to anyone. The Quality of workmanship and attention to details are definitely missed through out the house. The quality of materials that are used through out the house are very cheap. Not until you move in would you realize the cheap stuff used through out the house. From the plug points to wooden trims, the flat Paint, Stair Rails and the windows, the Carpet edges ripping off. You will notice it. The HVAC is another problem. I hardly get any Cold/ Hot air in the my Upper floor bedrooms and my Lower floor gets too Cold/ Too Hot. It is so unevenly ...

Pulte Homes responded:
Hi Anush. We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. If there is any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ^TP

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 2

A positive experience

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Aurora, CO

Although I was nervous after reading so many horror stories about Pulte and pretty much all national builders, I am quite pleased with how everything turned out. There was a big issue uncovered during the pre-drywall orientation meeting (a major missed structural option), but to Pulte's credit they did not try to fight me on it and rectified the problem at considerable expense to them, essentially rebuilding the roof from scratch. This delayed the process by about a month, but I still ended up closing towards the beginning of the best-case scenario timeline they gave me when signing the ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Tia R.
  • Verified HomeBuyer
  • April 25, 2024
  • Seguin, TX

I’m very happy with my new home and the entire process with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Moorthi V.
  • Verified HomeBuyer
  • April 23, 2024
  • Raleigh, NC

Happy and Satisfied with the Professionalism provided my the Agents and Construction manager

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bennett Park

  • Sue S.
  • Verified HomeBuyer
  • April 22, 2024
  • Grayson, GA

Pulte group from sales to after sale was a great experience. They are very fast to respond to any issue we have had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Rushed to sell the house with broken window and missing features

  • Anonymous
  • Verified HomeBuyer
  • April 19, 2024
  • Zionsville, IN

Builders were in a rush to sell the house. There was a broken window which they were aware of however did not fix. In addition contract had a ring door bell included. They refused to push the closing date regardless of these features not being present. It has been 2 months post closing and both things have not been fixed. Have reached out to them many times however it still has not been addressed. Definitely a terrible experience and would not recommend to anyone

Pulte Homes responded:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Excellent Experience with Pulte

  • Lisa M.
  • Verified HomeBuyer
  • April 18, 2024
  • New Hudson, MI

This was my first time building a home - the entire experience was wonderful and went very smoothly! The Pulte team I worked with - CJ, Luke, Adam and Nick kept me informed throughout the entire building process and made the experience much easier than I had anticipated. I am very happy with my new home, the quality, and service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Extremely Disappointed with New Construction Home Experience

  • Mohammad S.
  • Verified HomeBuyer
  • April 16, 2024
  • Plainfield, IL

I recently purchased a new construction home more than two months ago, eagerly anticipating the joy of settling into our dream house. However, our experience thus far has been nothing short of disappointing and frustrating. Despite promises from the property management office, our backyard and front yard remain unlevelled, the pavement unfinished, and landscaping incomplete. This lack of attention to detail has not only marred the aesthetic appeal of our property but has also rendered it practically unusable. While neighboring homes (purchasing their homes after us) have seen progress ...

Pulte Homes responded:
Hi Mohammad, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Sales team, design team, contractor

  • Marquette P.
  • Verified HomeBuyer
  • April 16, 2024
  • Marana, AZ

Overall the home buyers process has been great. Pulte team has been great but the subcontractors have been horrible with responding and fixing issues especially the electrical team. I’ve been experiencing electrical problems since moving into my house and they still haven’t resolved the issues. Closed February 13th and it’s currently April 16th. Two months of not being able to fully enjoy our home.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3

Great experience working with the whole Pulte team

  • Jigar P.
  • Verified HomeBuyer
  • April 15, 2024
  • Liberty Hill, TX

We had a great and easy experience purching our first home. Pulte ensure we were kept on track up until our closing day. The house quality and workmenship were worderful. No complains so far. The salesteam was the best out of all their employees. We were taken care of even after closing. Answer 100s of our question with a simle on their face.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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