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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
We had 4 construction managers in our building process and only Tom our last manager had goodcommunications skills. I know each manager has many homes to handel but some questions would take less than a minute to reply.
- Douglas H.
- Verified HomeBuyer
- March 02, 2024
- SARASOTA, FL
Our sales person and final construction manager were very good. Otherwise I feel the level of effort and comunication was poor. The site, and every other home sites on the street were all trash dumps. With a dumpster less than two feet away the workers would just throw garbage, bottels, construction materials on the ground. No one seemed to care that the construction site looked liked a dump. The inside was the same with food, wrapers , bottles left over the house. On one visit to the house we had to duck flying birds trying to eat the leftovers. While I feel the structure is sound the ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Building a home from afar
- Lisa F.
- Verified HomeBuyer
- March 02, 2024
- Johns Island, SC
We were moving from far away. Therefore we had to rely on others which ended up working out. Being here from framing to completion would be ideal. I think that Pulte could provide more information earlier in the process including written timelines for when things are happening. I also think they need to provide more flexibility with their models. The ability to add a window or door or enlarge a porch or patio should be considered.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Smooth process and amazing staff all around
- Marcos R.
- Verified HomeBuyer
- March 01, 2024
- Saint Cloud, FL
Every single point of contact has gone above and beyond expectations. The process was very smooth and even after closing, everyone has been so attentive in making sure that we are happy with our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience. Feeling thankful we found Pulte and Anthem @Parkside.
- Kimberly A.
- Verified HomeBuyer
- March 01, 2024
- FLORENCE, AZ
From searching and getting to know the neighborhood, throughout the build, and continued contact to ensure we are satisfied. Sometimes the little things create a sense of pride that Pulte has in their homes/neighborhoods and since moving in it has been nice to see Pulte ensures the neighborhood, with lots of construction, is kept clean for those moved in. The home is awesome, great quality. Pulte has been a reliable partner.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Tina
- Cedric G.
- Verified HomeBuyer
- March 01, 2024
- McDonough, GA
Overall we had a good experience, communication was beautiful. thanks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Brandon and Anthony have been great 5 star
- Kelly D.
- Verified HomeBuyer
- February 29, 2024
- LAS VEGAS, NV
Anthony and Brandon(give 5's) have been great since ownership and they are fixing issues. Our buying experience from sales to finance was not up to expectations and went through multiple people in our process with lack of response and communication.
Pulte Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Great experience for closing
- Anonymous
- Verified HomeBuyer
- February 29, 2024
- Sudbury, MA
Robert, Adrian, and Jon did a really great job
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
New home
- Anonymous
- Verified HomeBuyer
- February 29, 2024
- Columbia Station, OH
Fantastic experience, very customer service oriented, fantastic group of people!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience with Courtney and Steve in Waterways
- Matthew W.
- Verified HomeBuyer
- February 29, 2024
- Richmond Hill, GA
We have had a smooth experience purchasing our home from Pulte in Waterways. Courtney was very helpful and informative about all things Pulte during the home buying process. Steve, the builder has responded promptly to all of our questions and concerns. They are both pleasant and friendly. We give them both a 10/10.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Tom
- Thomas P.
- Verified HomeBuyer
- February 29, 2024
- FORT MYERS, FL
All Pulte employees were great to work with and answered all questions and very proactive with updates and explanations of the total process —especially Isabel and Ashley !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
There is no customer service. Sales were unresponsive and Barret was unresponsive. We ended up with them cutting into slab when we requested it not be done. We didn’t get the gas outlet in laundry room that was initially requested.
- Robert H.
- Verified HomeBuyer
- February 29, 2024
- Brownsburg, IN
Overall we were very disappointed with our experience with the exception of Caleb our third construction supervisor.he was kind and could listen.
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our customer service and communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. Thank you. ^AF
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Love my new house
- Mary S.
- Verified HomeBuyer
- February 29, 2024
- NEW BRAUNFELS, TX
Love the new house, everything we asked for
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everything
- Francesca L.
- Verified HomeBuyer
- February 29, 2024
- Saline, MI
Honestly could not say one bad thing about our experience. I was always so excited for Fridays because of the weekly updates. It was so cool being able to be notified on every step of the process. Designing our dream house and moving in still feels so surreal. Pulte you have been wonderful. Oh and let’s not forget how amazing both CM and entire staff were.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home buying process was smooth, all the questions are answered quickly.
- Sreejith K.
- Verified HomeBuyer
- February 29, 2024
- Liberty Hill, TX
Pulte Home, I will recommend for my friends..
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Beautiful home
- Jane W.
- Verified HomeBuyer
- February 29, 2024
- Naples, FL
We are very pleased with the workmanship and buying experience with Pulte homes. We’ve had many compliments on the quality and design of our home.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Great experience with our Builder!
- Jason T.
- Verified HomeBuyer
- February 29, 2024
- Plainfield, IN
From the beginning of the process the build was well explained and all of our concerns were handled and answered promptly. Jason was an awesome Builder to work with. He was patient, attentive, and open about the process, our concerns and any issues that did come up. Any minor items that did arise were handled and corrected quickly and accurately. As a first time home builder, we were very nervous but Jason made the process very comfortable and reduced our stress! Great job!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Construction Manager
- Samuel J.
- Verified HomeBuyer
- February 29, 2024
- Louisville, KY
Michael was absolutely incredibly customer focused. He was very responsive and represented Pulte very well. I am a very satisfied customer because of his hard work. He truly cared about our overall home building experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cody was great to work with.
- Christopher B.
- Verified HomeBuyer
- February 29, 2024
- Uniontown, OH
You can have new buyers reach out to us.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience with Pulte at Towns on the Parkway!
- Shelley K.
- Verified HomeBuyer
- February 28, 2024
- Dublin, OH
Molly, Luke and the entire Pulte team at Towns on the Parkway in Dublin were exceptional to work with! We love our new townhome and feel like we hit the jackpot with location, selections, craftsmanship and value. We got an impressive interest rate through Pulte Mortgage, too which was well below the prevailing market rates. People should be running to buy at Towns on the Parkway! It's the best investment on new construction in Dublin!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick and easy process to buy a home
- Prashant S.
- Verified HomeBuyer
- February 28, 2024
- Bethel Island, CA
I moved into a ready to move in home. We met all the deadlines of closing and it was a smooth experience to buy and move in. I had no surprises
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A Trusted Builder
- Darryl R.
- Verified HomeBuyer
- February 28, 2024
- Wake Forest, NC
The homebuying process was seamless from purchase agreement to closing. The communication at each phase was informative and professional. They were responsive to my requests and provide an outstanding warranty.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Horrible Experience!!!
- Christopher B.
- Verified HomeBuyer
- February 28, 2024
- LAS VEGAS, NV
We had an horrible experience with the build of the home ESPECIALLY final walk through and the quality of drywall/stucco/paint work! Our final walk through was a disaster, we had the contact the construction manager to schedule the walk through, the house was not all ready!!! When we walked in there were vents not installed, bathroom fan hanging by the wires, finger prints on ceilings/walls, chunks on wood missing on cabinets, scratches in the kitchen sink, and various other issues!!!! The drywall and paint looked like it was done by amateurs!!! Your drywall/paint/stucco technicians did a ...
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Whispering pines - Land O Lakes - Poor and cheap cabinets by builder
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Land O' Lakes, FL
Whispering pines - Land O Lakes - I am happy with the location and community size. Price is reasonable. Not may issues found after we moved in. Build quality is satisfactory. Particularly cabinets are very poor and they fall apart due to bevel design with glue corners on cabinet doors. Cabinets are very cheap and poorly designed and selected by Pulte, we had no other option except to go for them. We do not expect this cheap quality cabinets for the price range we paid for.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
It has been a awesome experience!
- Tamika H.
- Verified HomeBuyer
- February 28, 2024
- Clinton Township, MI
The Pulte Family represents hardworking builders, great sales and finance teams that helped make my dreams come true! Thank you, so much Pulte!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional team and good product for the money
- Joseph K.
- Verified HomeBuyer
- February 28, 2024
- Westfield, IN
We found the Pulte production homes have many of the same features and upgrades as semi-custom homes by other builders. Pulte has fewer choices but the right ones; for instance: a standard bath and an upgraded option with spa shower. Not a thousand decisions to make and screw up. Pulte exceeded our expectations -- from sale to financing to insurance, title, and delivery. Their construction manager is a young and able professional, and their warranty manager is focused and driven. If I went with a used home, I would be the project manager. If I went with another builder, I would have to be my ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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