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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15600 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15600 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Friendly staff, quality build

  • Stephen I.
  • Verified HomeBuyer
  • December 01, 2020
  • Noblesville, IN

Marc was great as a site manager. He was always ready with answers to our questions, and went above and beyond for us during the build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The team working on my purchase.

  • Nina L.
  • Verified HomeBuyer
  • December 01, 2020
  • Fair Lawn, NJ

The team that worked on my purchase went above and beyond your typical seller/builder. They cared about

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Alexandra B

  • Darryl K.
  • Verified HomeBuyer
  • December 01, 2020
  • Johns Island, SC

Everything was exceptional. From day 1 to move in day. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Lack of communication throughout the whole process.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • New Hill, NC

Lack of communication throughout the whole process. The right hand often doesn’t talk to the left.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

Pulte Homes - Request your extra stone be left for the owner just as the extra

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Worth, TX

Request your extra stone be left for the owner just as the extra bricks

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Pulte provides a very efficient turn-key home building experience.

  • John E.
  • Verified HomeBuyer
  • December 01, 2020
  • Estero, FL

The Pulte Guy who managed the building of our home went above and beyond to make sure that we were happy both during and after the construction process. We feel that we are in a very good relationship with Pulte even after moving in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality of materials and incomplete work

  • Yashwanth C.
  • Verified HomeBuyer
  • December 01, 2020
  • Novi, MI

The home had a ton of issues and the construction team has not been open and honest about fixing the lingering issues and had been punting them to Warranty instead of taking ownership.

Pulte Homes responded:
We are so sorry to hear that you are having a hard time getting your concerns addressed and aren't experiencing excellent communication with our team. We would like to assist and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you so much. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love my new home <3

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Myers, FL

Building with Pulte was a one-stop-shop! Everyone was great to work with and Dustin Smith was wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte was amazing to work with - through picking our lot to securing

  • Stephanie W.
  • Verified HomeBuyer
  • December 01, 2020
  • New Hill, NC

Pulte was amazing to work with - through picking our lot to securing our mortgage to choosing from the many designs all the way through to the end of the build process. We would absolutely recommend Pulte to all our friends!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rushed Build

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Peachtree City, GA

We recently built a house with Pulte. I cannot say we got the value we paid for our home. All of the trim work was in really rough shape. We had to hire an external painter to come in and fix a lot of the trim, mudding, and painting. It is still not fixed correctly, because it was just too much to get done and would have cost a fortune (since we did not want to have all of the trim ripped out and redone.) I feel like this is not something I should have had to pay for considering my house almost cost half of a million dollars. The whole building process was very rushed and you can see that in ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - Everyone involved was so helpful

  • Huynh H.
  • Verified HomeBuyer
  • December 01, 2020
  • Fair Lawn, NJ

Everyone involved was so helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Professionalism, Quality and Price.

  • Keith H.
  • Verified HomeBuyer
  • December 01, 2020
  • Riverview, FL

Professionalism, Quality and Price. Kept me up to date through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great team and was an awesome experience buying a home with Pulte.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Orlando, FL

Great team and was an awesome experience buying a home with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Marc in sales was great and Justin out PM kept his word and moved the project forward quickly

  • Edward P.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Myers, FL

The team we worked with in South west Florida was great. Lots of communication, very responsive and kept to timelines. Build quality was very good. We are over a month in our home and have only found 2 very minor warranty issues and will report them closer to the end of our first year. It was clear to us that Pulte wanted to ensure we were satisfied prior to closing and minimize and post closing issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Quality

  • Gaurav S.
  • Verified HomeBuyer
  • December 01, 2020
  • Hopkinton, MA

It was a very smooth overall experience.The build quality is great and the community is awsome.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

I was not apart of building process but I fell in love when I first saw this home.

  • Yolanda C.
  • Verified HomeBuyer
  • December 01, 2020
  • San Antonio, TX

My experience was great. From the initial walk thru to the last walk thru, anything that I saw that needed attention got it immediately. Overall, a great experience.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - I had a wonderful experience with Pulte homes.

  • Melissa H.
  • Verified HomeBuyer
  • December 01, 2020
  • Noblesville, IN

I had a wonderful experience with Pulte homes. From Kurt to Doug, I always knew if I had a question, they would have an answer. The neighborhood is very nice and peaceful as well!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My house was move in ready.

  • Jody L.
  • Verified HomeBuyer
  • December 01, 2020
  • Johns Island, SC

My house was move in ready. I feel I got a lot for what I paid.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good experience with you .

  • Jatinder S.
  • Verified HomeBuyer
  • December 01, 2020
  • Fishers, IN

Good experience with you .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Incredible Value and overall had a great experience!

  • Sally L.
  • Verified HomeBuyer
  • December 01, 2020
  • Richmond, TX

We bought a 1 story home and what stood out to me was the open floor plan design that just opened up the whole house. This made the house seem bigger than what it was so I was very happy with the choices that were available to us in their portfolio. The salesperson that helped us was incredibly helpful and there for us all the way till the end. And when problems arise they were ready to remedy any issues we had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

GREAT CUSTOMER SERVICE

  • Joe P.
  • Verified HomeBuyer
  • December 01, 2020
  • Hutto, TX

With our first home there was nothing wrong but it just seemed like such a drain on us from start to end however with Pulte everything seemed to go so smooth and great. I believe it's because of their A+ customer service. From the start our Sales Rep Bobby kept us up to date with everything and was more than willing to assist with any questions. Chris and David where fantastic with communicating with us on any issues or concerns with the build. They were also fantastic with tips and genuinely showed they cared.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The personal attention that I got every time I spoke with somebody from Pulte

  • Julie F.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

I enjoyed working with everybody from the mortgage department to the sales department. Very friendly and kept their word.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsive staff but quality control could be better

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Haslet, TX

I wanted a less stressed home buying experience, that's why I went with new build. But it seemed I had to put in more work on quality control work because the builder didn't. They need to work on their contractors. Lots of obvious misses. The build manager is responsive and easy to work with, but I shouldn't have to bother him too much.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Clearly a great home buying experience

  • Richard W.
  • Verified HomeBuyer
  • December 01, 2020
  • Summerville, SC

Pulte exceeded all expectations at every step of the home buying process. The paperwork was particularly clear and Amy questions were answered quickly. The quality of the build is quite high and their own punch list was meticulous.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Disappointed at the cheap fixtures and lights they use.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Myers, FL

Disappointed at the cheap fixtures and lights they use. Quality of workmanship does not match what they claim

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

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