Pulte Homes Reviews

Sorry I had a very bad experience with Pulte home they don’t do the right think

On site construction crew was great, particularly Chadd and Jamie. What they promised was delivered. The sales team, however, needs to learn how to provide clients accurate information and timelines.

The service from beginning to end was excellence. We are so happy with our new home!!!!!

I feel like cheated. When I decided to buy a new construction house I had expectations to get a perfect house when I am paying close to my hard earned half Million dollars. When we had new house inspection and walk though we found too many issues which was not expected from a new construction. Drywall and finishing was very poor. Everywhere I could see nail holes in dry wall and all the trims, doors and windows. My closing date was rescheduled couple of times. To make up the changes in closing dates construction manager offered Pulte could do something for us. We discussed the option of getting garage finished and install backsplash in the kitchen. Also told me to buy backsplash and grout. They will install it and also will give me a gift card for the price of tiles and grout. Trusting their words was a bad bad idea. It's been almost 2 months after I bought tile and grout. Now they don't even pick up my calls or return the calls. No proper replay on e-mails as well. I am very disappointed I went with Pulte. I should have chosen a more reputable builder. Don't make the same mistake I made. ... More

Pulte has a great team at every division. It is one stop shop for home buyers. They took care of mortgage and insurance as well. It would be nice if the houses/rooms are sound proof. Even a small noise in the living room or any other room can be heard the entire house. They have good team who are pretty responsive and takes care of the issues that we encounter after moving in/warranty period.

This is our second build in the neighborhood. We would not have built again if we did not think Pulte could build a great home!

This is the only new home I ever purchased so its hard to compare them to other builders. However I felt at ease with them and believe house is well built.

Great home built and our questions/issues were resolved quickly. Dan, our field manager, was especially attentive to detail throughout the build process.

Pulte has become more about their profits than delivering a quality home. They cut corners everywhere. After spending near a million, we have to spend money to fix the problems that Pulte is not correcting. There is zero pride of craftsmanship, poor responsiveness. We were Told when pointed out deficiencies, problems, and mistakes.... that "well these are production homes and this is what you get". The subs say Pulte refuses to pay to have it done right. Cheap materials, cheap labor, would not recommend Pulte to anyone.

Good experience. I help other home shoppers.

Excellent overall experience from purchase to finance to the house itself!

The field manager Scott was great

The build was fast. The homes are very assembly line and common standard. Don't expect anything great or cutting edge but, for the money it's pretty good

The weekly construction updates were very helpful and comforting. We always felt welcome to visit the site. The sales and construction team responded to inquiries in a reasonable timeframe. We wish there was an official 30-day walk-through after purchase.

Someone told me I have to accept that these are "cookie cutter" homes slapped together and sold at highest market value. I like the house but the quality of craftsmanship and attention to detail are lacking. Repairs were sub-standard.

Quality of build is really poor. I have seen many new built properties from many builders but their built is the poorest. There are issues just about everywhere in regards to the quality.

I booked my townhouse with Pulte in January 2020 and then Covid happened in March , i though the project will get delayed by a huge sum but instead to my surprise Pulte were very efficient and did not delay the project as expected even in this difficult & challenging times. Pulte has been very trustworthy in delivering project in time. Very happy with their response overall.

We purchased our home in April which was supposed to be ready November-January. We we informed in July we would close in September. We did our walk through and noticed several things which we noted and were supposed to be fixed before closing. . We closed and moved in a week later. The house was left a mess. (we were told construction clean) Cabinets were chipped and covered with paint, the workers left chicken bones, nails, bottles and so much debris in our yard and front of house. We have already had a nail in our tire. Our floors which we upgraded were covered with grout which is not even the right color throughout the house and is stained, our windows were covered with dust as well as our screens. Our garage door was damaged, (reported this in August to Pulte), paint was all over tiles, sprayed over insulation that fell onto the baseboard and stuck, and multiple drip stains all over walls, a/c not working properly, thermostats not properly calibrated, (a/c company out 3 times., our lights flicker all the time, rugs have stains, glue and holes in them. We have multiple cracks in the outside of the house and a few areas of the outside with chunks missing off the house. We have had 2 days of different companies out to fix things and they just do the minimum. We paid for a new home and many things in the home like cabinets have been touched up. We have damaged cabinets, damaged floors (tile and carpet) and damaged walls and paint. We have talked to our sales rep, construction supervisor and manager and they just say oh yes I understand. I don't think so because we did not get a new home, we got a rushed botched home with many damaged things and nobody cares, everyone we talk to passes it on to someone new. We are treated awful because we want our home fixed. ... More

The purchase process is great.

The first steps of buy this home were easy but during the build and after closing working with the company, specifically outstand work, has been challenging. We closed over 2 months ago and still have work that needs to be done that was promised to be completed within 2 weeks after closing.

When purchasing a home it can be stressful and emotionally taxing. Pulte Homes’ process made it easy with their streamlined approach and effective tools and communication.

Harassment by Pulte Mortgage the worst we ever experienced, absolutely no match to their annoying team,

As a first time homebuyer, we've heard horror stories regarding loan and escrow process. Pulte knocked it out of the park with their care and attention to our entire procedure and we couldn't have been happier.

My wife and I purchased 3 home from Pulte. The first was very well done so we bought two more. With each new purchase the quality, concern, customer service and follow up repairs increasing got worse. We are very disappointed!

Everything got done in the time frame promised.