Pulte Homes Reviews

Our home buying experience with Pulte was great. Tiffany the sales representative and Josh the Field Manager really did a great job and was extremely fun to work with. The quality of the workmanship and materials at this point I would have to rate somewhere in the middle. I absolutely love the home however, the paint and drywall in several areas needs to be corrected. In addition, to smaller items. Trustworthiness, again Josh was great and he always completed the task how he said he would. As our primary point of contact he was great to work with! The reason for only 3 stars is because of my interaction with HVAC company that came out to my home to complete our warranty issue. The guy was extremely rude and I asked him to leave. Value for the price we paid. Perhaps this is more of a reflection of the Columbus Ohio housing market. But from an investment perspective, the base price of our home has increased by 30k since Feb. In addition, the 2 appraisals that we had completed in July and August by two different banks ( we found better pricing outside of Pulte Mortgage that they couldn't match) was 40K higher than our purchase price! With our home being the third closing in the new section; and with the majority of closings happening over the next three to four months I would assume our value will increase significantly! Responsiveness to issues. Like any new home you're going to notice items once you actually get into the house. Our home is no exception to this rule. Several items I'm still waiting to get corrected. But I trust that they'll be done soon. The HVAC sub was useless but Pulte Warranty did offer to come out and review the issues that I'm having. Nothing too major but at this price point I expect to have issues remedied fairly quickly. ... More

I was very pleased with the entire Pulte home buying process from sales to after home completion warranty follow-up. All the Pulte reps were professional and responsive. Pulte has the home building process down to a science and the execution was mostly excellence. Anything requiring follow-up was completion in a timely manner after I notified customer service. I am very happy we purchased a Pulte home

Great experience would truly recommend it to friends and family.

I was a first time home buyer Pulte made the process so smooth and easy for my wife and I

Steven has been great but other than Steven this is been a not very good experience for a house we spent almost a $1,000,000 on. We had a water issue the first night we moved in and flooded our basement bedroom over 5 weeks ago. We still do not have padding and carpet on the floor and nobody is responding to our please for fixing this. Steven is trying but he’s not getting very far either. There’s other issues in our downstairs kitchenette with paint on the cabinets and we asked this to be resolved over a month ago - and still nothing - crickets!! I understand times are trying with COVID but for the money spent not very happy at the moment!! ... More

We have built several homes, but never from a distance. Initial contact and questions were handled. Decisions made by Pulte during construction were questionable and we were never consulted. Now decisions and construction quality are "our problems". We understand getting the best price, and Pulte did good with that, however the cost in attention to detail is higher than we would have liked. Still happy with the design, but we will be "fixing" our NEW home for some time to come.

I’m not happy with the craftsmanship of the work done in the house. I feel like the whole building process was rushing and affected the final product. All contractors came to do their job and run to the next place without proper quality assurance. My experience was a constant effort to tell Pulte to fix things according to my standard expectations of buying a new house (considering this is the third house I bought). And finally, the materials used were traditional. Nothing special regarding the materials used.

Overall, Pulte was fine. We are one of the first homes on our street, and the contractors and trades working on the other houses do not respect our property line, and play their radio (music) way too loud!

Pulte is very reliable and time cautious

Home buying experience was very smooth and Pulte representatives were there every step of the process to either answer questions or provide recommendations when requested. I would recommend Pulte to everyone looking to buy a home out in the market

Overall satisfaction is good. Getting trade contractors back to resolve issues taking much longer than expected

I should have spent more time and money for final inspection. Small issues keep happening. Leaking, wrong door handles, stick out nails, sloppy hanger, empty space from lawn, etc.. I didn’t expect these issues when I bought.

Walk through prior to close was not thorough at all and too many issue and things to fix after closing. Unnecessary!

Bottom line is we would purchase here again. Great experience and a great location.

I would make sure that all issues with the construction of your house be resolved before closing on your house.

I am glad to pick this house.

Very happy with my new home! The process was easy and enjoyable.

With any new build, there are going to be issues and naturally the construction crew is going to be understaffed and overworked. The quality of the materials are just OK, especially the cabinets. The wood is soft and the paint scratches off so easily. Ours weren't installed correctly so we had to go through and re-install a lot of them. And there are always going to be little things that just weren't done correctly. Switches that weren't installed correctly, or one switch for 7 different lights. It took the entire length of the build, from framework until 6 weeks after we moved in for them to finally install a window in our guest shower area that didn't show the entire neighborhood the person showering there. I asked and asked and asked. So if you can overlook little things like that and the standard crazy upcharges for everything, then this was overall a good home. Our purchase experience was just OK, we just wish more things had been explained to us at the get go. But overall we are happy with the home. It was just an exhausting experience to go through. ... More

Building of this house would have been much smoother if the field manager was more attentive and aware of selections to make sure correct selections are installed and also to have more communication with the buyer during the process and what to expect during the construction of the house. Sales associates were all very helpful but should know more about construction to answer questions when choosing to purchase a home since you don't meet your field manager until well into construction. Closing went smooth, house completed in time frame predicted.

Excellent home and great neighbors ,

Thank you. We love our home.

This man Chuck is the reason we choose to go with Pulte and that's been brutally honest.

They're totally awesome. All of them.

Would have gave them a 5 but they was in such a rush to meet their deadline that I had to keep asking questions about the same problems items I wanted fix. PM was patient with me but I just feel like the whole build was rushed.

Different departments had different versions of what is included and what are upgrades. Very confusing buying process especially for new buyers. Found very basic issues (like creaking bathroom floors, kitchen hardwood floors, loose lighting fixtures , electrical wiring issues - dryer wouldnt turn on due to faulty and dangerous wiring mistake) - these should have been taken care of during the quality reviews / inspections.