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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15604 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - Quick response to all questions.
- Sandra H.
- Verified HomeBuyer
- October 29, 2020
- Clarkston, MI
Quick response to all questions. Very pleasant and helpful all along the way
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great from start to finish
- Jeffrey W.
- Verified HomeBuyer
- October 29, 2020
- Wylie, TX
Great experience. The field manager was great with weekly contact and available anytime. Choosing the options in the build center was really easy and worked well. One minor issue early on was responded to immediately.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I had a good experience with Pulte Mortgage in buying home.
- Vadivel T.
- Verified HomeBuyer
- October 28, 2020
- New Hill, NC
I had a good experience with Pulte Mortgage in buying home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Building process very smooth from start to finish.
- Sedrik G.
- Verified HomeBuyer
- October 28, 2020
- Avon Lake, OH
Building process very smooth from start to finish. Great communication and professionalism.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - A lack of respect, attention to detail and quality of construction
- Phyllis M.
- Verified HomeBuyer
- October 28, 2020
- Santa Fe, NM
A lack of respect, attention to detail and quality of construction is less than substandard. Finishes were done poorly and now that weather is changing it is apparent this it is not an energy efficient home. The cold comes right through the windows. Poor quality at an extremely expensive cost.
Pulte Homes responded:
We are so sorry to hear that you are not happy in your new home. We would like to learn more so we can address this situation accordingly and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to leave a review. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 4
Pulte Homes - Try to inspect everything
- Michael S.
- Verified HomeBuyer
- October 28, 2020
- Bloomingdale, IL
Try to inspect everything
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 3
Great sales and community manager but home was unfinished
- Erik C.
- Verified HomeBuyer
- October 28, 2020
- San Antonio, TX
When we moved it the home is beautiful but there were Significant amount of unfinished cabinet trees and paint areas for a home that is valued at $450,000 I would expect it to be almost perfect. I think there was a lot of opportunities to finish the home but it seemed very rushed I still love the layout and the home itself but we are still waiting for some of the Cabinets and baseboards cabinets and baseboards to be finished. At the end of the day there were a lot of small things that were missed and those are usually the biggest.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
We had a lot of issues after the fact of getting things done that were promised. The drywall and paint in areas is horrible. They are finally coming to fix it 2.5 months after we have moved in even though we addressed them at the final walk throughs.
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Novi, MI
The home is beautiful but the craftsmanship in some areas seems quick and not up to par with what we paid for. We are hoping that pulte will make it right and fix the issues.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Pulte Homes - The buying experience was smooth and most staff were friendly
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Fort Worth, TX
The buying experience was smooth and most staff were friendly and knowledgeable.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Building process was good.
- Diane P.
- Verified HomeBuyer
- October 28, 2020
- Estero, FL
Building process was good. The 30 day warranty is Not Great and disappointing especially for what I paid for it. It’s a who is responsible?!! Or you accepted! This is not right
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 1
Beautiful home yet challenging ride
- Abigail C.
- Verified HomeBuyer
- October 28, 2020
- Carmel, IN
While we love our home and our field manager- the outsourced help was the problem during the build and many times things were fixed fast and not right. We are still waiting on a punch list of about 10 items 2 months later, with no end in sight. If we ever build again, it won’t be with Pulte
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Beautiful home and great customer service
- Victor F.
- Verified HomeBuyer
- October 28, 2020
- Melissa, TX
Working with the builder was a great experience. We learned a lot about homes and they were quick to respond to any questions we had. We did have a few challenges throughout the process, but we are overall happy with our home purchase. Our biggest disappointment was narrowing down the closing date. We were given a rough estimate - 30 day window and we’re assured that it would be closer to early to mid October. Our apartment lease was up in September, so we decided to extend a month on our rent, only to turn around and close in late September. We asked for a different date and the response was ...
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Pulte Homes - My home buying experience was okay.
- Kaitlyn G.
- Verified HomeBuyer
- October 28, 2020
- Hayward, CA
My home buying experience was okay. I just wish I was informed on when the house was completely built and finished but that is all.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - They stayed on schedule which helped facilitate the move
- David C.
- Verified HomeBuyer
- October 28, 2020
- Wheaton, IL
They stayed on schedule which helped facilitate the move
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
the supervisor of the build was checking on the house to meet every deadline.
- Barrie S.
- Verified HomeBuyer
- October 28, 2020
- Myrtle Beach, SC
I would recommend this builder to all my family and friends. They delivered on time and responded to every email, text message, voice mail within 24 hours. I believe the sales team and supervisor had the utmost respect for the quality of homes they were promising and I got a quality home I was expecting. I love my home and the development.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great home very satisfied with my new home.
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Mableton, GA
Great home very satisfied with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lance and Ashley helped me throughout this process extremely
- Anthony N.
- Verified HomeBuyer
- October 28, 2020
- Orlando, FL
This was our first home that we purchased ! Lance was very informative and helped us with any question regarding getting us get settled in! I definitely recommend pulte and everyone at somerset crossings!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Customer service was outstanding, as well as all the people at
- Nancy K.
- Verified HomeBuyer
- October 28, 2020
- Avon, IN
Customer service was outstanding, as well as all the people at Pulte Mortgage.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - LaShay and Malcolm were GREAT to work with during this challenging
- Sharon Z.
- Verified HomeBuyer
- October 28, 2020
- Bluffton, SC
LaShay and Malcolm were GREAT to work with during this challenging time!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Homebuying experience itself was great.
- Edward R.
- Verified HomeBuyer
- October 28, 2020
- Johns Island, SC
Homebuying experience itself was great. However there were some options to make, most especially sound insulation for interior walls. Previous home add this, and it eliminated the sounds of toilet flushing in other parts of the house.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Avoid them
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Prior Lake, MN
Pretty bad experience including Pulte mortgage. Quality is pretty bad, cheapest materials, have to constantly monitor the process.
Pulte Homes responded:
We are so sorry to hear that you have not had a pleasant experience building your new home. If there is anything we can help address or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Great Experience getting your to see you home built!
- Manju V.
- Verified HomeBuyer
- October 28, 2020
- Canoga Park, CA
Loved every step from when started to get this home that we are living in now and enjoying every moment of it. There were and a few up’s and down’s but at the all is good! Would recommend Pulte homes!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - When you are laying out the electrical outlet, you should request
- Vinh T.
- Verified HomeBuyer
- October 28, 2020
- Noblesville, IN
When you are laying out the electrical outlet, you should request one outlet next to the fiber (internet source) to inside the house or you will need create one or use an extension cord.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - Pulte makes beautiful homes and has fantastic customer service.
- Kareen J.
- Verified HomeBuyer
- October 28, 2020
- Orlando, FL
Pulte makes beautiful homes and has fantastic customer service. Maria, one of the sales consultants, is truly a delight and is extremely helpful through the whole process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - excellent workmanship however pavers were not in great condition
- Anonymous
- Verified HomeBuyer
- October 28, 2020
- Saint Cloud, FL
excellent workmanship however pavers were not in great condition when installed
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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