Pulte Homes Reviews

Delays is correcting issues discovered since Day 1. External HVAC system installed in the wrong place - was promised it would be moved before move in Day. It's not. Poorly installed HVAC system caused water leak that damage carpets. Still has not been repaired. I understand COVID problems, but yet the contractors who are supposed to fix the problems are actively working new construction in the development. Customer service promises fixes, but just not seeing any progress.

Wonderful always helpful great service

Poo quality building.

great quality and focus on making sure all issues are addressed

The sales representative for Pulte was very helpful and kept us updated throughout the building process. After closing ~ as with most new homes ~ there are issues that need to be addressed. Most vendors address these issues in a reasonable amount of time.

Having expected better build quality than I would have had with WCI or Lennar, I was surprised that obvious quality problems were not remedied before the final walk-through. An obviously mis-cut tile was missed by the construction team, so there was a visible gap between the tile and kitchen cabinet. There were also scratches on most of the windows in the house. Given how much I paid for hurricane-proof windows, that was disappointing and rather upsetting.

Field managers tell you what you want to hear but do not follow through with service requests. Multiple items that should have been taken care of before closing were not and still are not 3 months later. COVID has caused some understandable delays but the company is not up front with communication and realistic time frames. Also no one is managing the many companies involved during the move in period and the homeowner is left to fend for themselves, to keep on top of contractors to complete a task.

Over all I am happy to have a home but they rush yo build the home and are sloppy with there craftsmanship. When we walkthrough the home with the site manager, he tells us to mark area with red tape and they will come back and fix it. They never fix it but the removed the tape as if they did. The site manager rushed us to fill out a survey. Saying the home was complete. He kept bothering us to fill it out. Once I filled it out. I didn’t hear anything back for him. We still have problems with the home. I font know what to do

Home quality and finishing together with responsiveness to warranty issues can be much better.

My family and I moved to Florida from NJ during the pandemic, sight unseen. Carly made us feel very comfortable in the process. I would highly recommend.

This is our 2nd time purchasing a Pulte home and are very pleased with it. The project managers, Mike & Mike, were very pleasant to work with and had no problem adding a few adjustments along the way to accommodate our needs. The workmanship throughout is very good. We are overall very pleased with the design and workmanship of our new Pulte Home.

Stay away

Paul and John have been the best in helping us out with all our needs

Over all great experience other than few mis communication regarding contract and what was included in contract, like simple things, only one garage door opener instead of two. Building a half million house and then leaving one garage as manual without telling or informing or giving it as an option. Over all still I would say 5/5 in almost every department. More so due to interaction with Nick, he has been great help. He is straightforward and very helpful at same time. Its because of him that over all experience for me has been the best.

Quick and easy transaction. However, a few things to be fixed in the unit are taking a long time to get fixed.

Great quality home that is of a reasonable price and is beautiful! Up until now, any issues are timely addressed by warranty as well.

Very good builder.

There are some minor issues with the house, but overall, after 1 month, I'm pretty happy with the purchase. Pulte has been pretty responsive, even during the time of COVID, so I would recommend them. The buying process was extremely easy and surprised me.

My wife and I genuinely enjoyed every meeting, every walkthrough, and every step of the process of building with Pulte. Our sales agent, builder manager, and mortgage consultant were all friendly, professional, and we felt taken care of throughout the whole build. Glad we chose Pulte!

William our building manager was off the chart great!!!! He is truly an asset!!!!

Not quick response to construction issues before or after the closing.

The only issue I am having is that there is a water issue behind my townhouse which is going to need to be remediated With a drainage system of some sort.

Already sent emails on this

I am really disappointed with the quality and service. - Poor material and quality - Closing process is flawed; you will have not have enough time to inspect the house.

Really poor, cheap and low quality both material and workmanship. Very disappointed and regret chooses this neighborhood. All other reviews that I seen on google and etc is true. Moved here not even 2 month concrete at patio is cracked and leak plumbing near garage door. Hopefully this not happen to other people/buyer because we spend a lot of money and we don’t get what we expected. Always lot a good promise at the beginning, but the truth is way different. Good question, It’s brand NEW HOMES guys, why have a lot an issue? Hope someone take this seriously.