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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15606 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Hinsdale
- Marian R.
- Verified HomeBuyer
- September 10, 2020
- Andover, MA
It is lovely. I’ve only lived here for 10 days and have not experienced any issues or any untrustworthiness.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
First time new construction
- Aaron H.
- Verified HomeBuyer
- September 10, 2020
- Novi, MI
unresolved issues still pending and we also found a dead bird In the furnace. The dead bird caused furnace leaking issues in the basement for 2 weeks.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great experience
- Dirk G.
- Verified HomeBuyer
- September 10, 2020
- Las Vegas, NV
Pulte homes are quality builds.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great builder to work with and beautiful homes!
- Rebecca A.
- Verified HomeBuyer
- September 10, 2020
- Lakeville, MN
Great builder to work with and beautiful homes!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Paint marks everywhere\ Craked wooden floor\ Paint texture gone wrong
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Houston, TX
There are Paint marks all over the floors Wooden flooring has cracks and swollen planks Paint texture gone wrong at many places, very badly done Door holders started breaking down in just a month
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - timely completion
- Gene G.
- Verified HomeBuyer
- September 10, 2020
- ALVA, FL
timely completion
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall Satisfied
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Fairfax, VA
Rated quality and value 3 stars from a LUXURY living point of view as marketed. Materials were average ni quality even after upgrade and designed did not take advantage of the space - literally have hole from ceiling to countertop in kitchen cabinets
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
I will never buy a Pulte home again.
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Albuquerque, NM
Built cheap, a multitude of problems and issues, upgrades are astronomical in price and executed poorly.
Pulte Homes responded:
We hate hearing that you are disappointed in your new home but we thank you for leaving this feedback. If there is anything we can assist with or any additional comments you would like to make, please feel free to email customersupport@pultegroup.com along with your address and contact information. Thank you again. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
My experience with Pulte homes
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Durham, NC
Quality of the home isn’t the best. Not even a month living at my new home, the drywall started to crack, walls aren’t evenly painted, warranty is non responsive... better off going with a different builder in my opinion
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - Mortgage experience could have been smoother
- Anonymous
- Verified HomeBuyer
- September 10, 2020
- Riverview, FL
Mortgage experience could have been smoother
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Thrilled beyond expectations
- Philip S.
- Verified HomeBuyer
- September 09, 2020
- Boca Raton, FL
Fabulous and well thought out designed units, superb quality and craftsmanship all wrapped up in one of the lowest price per square feet i have seen in South Florida. Pulte was extremely easy to work with and very responsive to our needs throughout construction and closing. Extremely pleased with my Pulte experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great experience despite being in the middle of lockdown in the pandemic
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Apex, NC
Developing a good relationship with your field manager is the most important thing you can do during building. There are always problems and challenges, and being able to work together and trust each other means that the challenges will be resolved. Pulte stood by its product throughout construction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed first home buyer
- Danijela G.
- Verified HomeBuyer
- September 09, 2020
- Palmetto, FL
As a first time home buyer I was very excited when I walk in the house everything was absolutely beyond my expectation after a week we start seeing mistakes being made in the house both of my sides of the house Are sitting in water the draining system was done wrong if we have wind with the rain the lights front of the house will turn off including room downstairs hallway garage and downstairs half bathroom And there is a few other things my husband and I send A lot of emails and make tons of phone calls no respond yet we’ve been in the house almost 2 months I hope that this can be resolved ...
Pulte Homes responded:
Thank you for leaving this feedback so we can share it with leadership. We would like to learn more so we can assist accordingly. If you could please email customersupport@pultegroup.com with a summary of your concerns along with your address and contact information we would greatly appreciate it. ^AS
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Excel
- Juan R.
- Verified HomeBuyer
- September 09, 2020
- Saint Cloud, FL
Excelente
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Field Manager
- Joshua M.
- Verified HomeBuyer
- September 09, 2020
- San Antonio, TX
Field manager was very responsive to concerns. Build quality is not what I would expect for a $350,000 house
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Awesome response
- Graham B.
- Verified HomeBuyer
- September 09, 2020
- Wylie, TX
Mark has been awesome in following up any issues since we’ve moved in. He’s made this experience excellent.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Adequate
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Naples, FL
It would be nice to have more choices for a custom home. We learned that The contractors after market are significantly less
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 4
Perfect
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Mount Juliet, TN
. Good neighborhood good county and schools
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - till now most of the problems I had not fixed
- Samar s.
- Verified HomeBuyer
- September 09, 2020
- Atlanta, GA
till now most of the problems I had not fixed
Pulte Homes responded:
We are disappointed that you have experienced problems with your new home but we thank you for taking the time to share this feedback. If there is anything we can assist with or any additional comments you would like to share, please feel free to email customersupport@pultegroup.com. ^AS
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great Home!
- Hector M.
- Verified HomeBuyer
- September 09, 2020
- SCHERTZ, TX
Enjoyed working with Pulte Homes staff; great home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Homeowner
- Sam K.
- Verified HomeBuyer
- September 09, 2020
- Fort Mill, SC
I recommend you consider making garage 4-6 feet wider
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes & their team made our dream a reality! Highly recommended
- Ryan R.
- Verified HomeBuyer
- September 09, 2020
- Myrtle Beach, SC
We couldn’t be happier with our Pulte Home. From start to finish the Matt Gangwer & John Eagan were outstanding to work with and the quality is superior. We highly recommend Pulte Homes to anyone looking to build the home of their dreams.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice job
- Steven B.
- Verified HomeBuyer
- September 09, 2020
- Fairfax, VA
Informative, supportive sales team. Delays occurred with Covid issues; however, good communication was provided. High quality construction manager is assigned to my home. The team is responsive and follows up when needed.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quantity over quality
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Durham, NC
I’m glad to be in my home but now that I’m in it I’m finding a lot of issues with detail. Things that I feel other builders would have taken to time make sure it was completed to satisfaction. It just looks like they hurry through the completion to make sure it’s done instead of taking the time to do it. It’s like quantity over quality. And yes they come back to fix things after a year but just do it right the first time. I think the value I paid for my home is not worth the quality of work that was done. Just seems rushed.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Great in some areas, not so in others.
- Anonymous
- Verified HomeBuyer
- September 09, 2020
- Brentwood, CA
Overall the house buying experience was good. We had several issues that came up and I feel Pulte did a poor job of mitigating them. Also the quality seems to be all over the board. For example we have nice bathroom fans that turn on when they sense moisture, yet our wall paint is so cheap it is flat white and stains by just looking at it. You need to keep your finger on Pulte to ensure they deliver as promised and ensure each upgrade you pay for is installed!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
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