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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15607 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15607 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very happy with our new home.

  • Ricardo C.
  • Verified HomeBuyer
  • August 26, 2020
  • Brentwood, CA

Beautiful thoughtfully desinged homes and the rliability of a trusted builder which I trust will respond to any issues if they were to arise. Would definitely encourage anyone looking for a new home to buy a Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Mixed Bag

  • Michael W.
  • Verified HomeBuyer
  • August 26, 2020
  • Pickerington, OH

Dale and Chris were both responsive to our requests. The mortgage company and Title company were both very good. Drywall contractor in particular was not up to snuff. After move in the warranty call center process left much to be desired. Concrete contractor got concrete splatters on the Allura siding. Getting that corrected has been a lot of hoop jumping. Down spout underground drain pipe are too small and on heavy rains the downspout shoots water like old faithful. Spreading mulch everywhere.... In process of repair.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Excellent homes.

  • Abel E.
  • Verified HomeBuyer
  • August 26, 2020
  • Menifee, CA

Flexible selections for your upgrades.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

All was good overpriced on add ons

  • Charlie M.
  • Verified HomeBuyer
  • August 26, 2020
  • Strongsville, OH

Need to be more flexible in non structural alterations i.e. cabinet lay out and basement flooring options.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Johanna C.
  • Verified HomeBuyer
  • August 25, 2020
  • Saint Cloud, FL

We still have issues reaching out to the people that were supposed to complete The work at our home we were promised a prompt response to resolve this issues such As the a/c Not reaching master bedroom, garage door interior not completed, exterior wall stucco has a whole that may allow critters to enter the structure, there was a door delivered right before closing that was not painted completely, etc... it is unfortunate to have to leave such a bad review to a very prestigious company we feel deceived and tricked as one of the project managers assured us that this issues would be resolved ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Nice Home with reasonable price

  • Swapnil N.
  • Verified HomeBuyer
  • August 25, 2020
  • Milpitas, CA

We have been living in our new house since last 6-7 weeks. The home is well built and looks very nice. Below are few of our observations - 1. Nice floor plans, adequate kitchen and family room sizes. 2. AC vents are appropriate and provide nice cooling in all the rooms - the AC makes a lot of sound though, sometimes I find it irritating. 3. Internet range extender provided at one place inside the house and internet connection at two places - good enough for the house and garage. The only drawback is there is no power supply at the range extender place in the ceiling. What is the use if there ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

If there is zero star I’ll give zero for almost everything. Courteous and sweet when they want to sell it but no response when you have issues and in less then a month many issues.

  • Binita P.
  • Verified HomeBuyer
  • August 25, 2020
  • Orlando, FL

Please don’t buy pulte homes, one of the worst company when it comes to quality.

Pulte Homes responded:
We hate hearing that you are unhappy with the quality of your new home. We would be happy to look into your concerns if you could please email a brief summary to customersupport@pultegroup.com along with your address and contact information. Thank you for taking the time to leave a review. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

completely satisfied home buyer

  • Eugene C.
  • Verified HomeBuyer
  • August 25, 2020
  • Myrtle Beach, SC

the sales rep. graham and construction manager john are great people to work with. any minor problems where dealt with in a timely manner. we are very happy we chose Pulte Homes as our builder. would definitely recommend to anyone looking to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • Livingston, NJ

Noise between units and no driveway are th only negatives.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

We love our new home

  • Nicole W.
  • Verified HomeBuyer
  • August 25, 2020
  • Independence, OH

We love our new home and are very excited to be living here. There were some minor issues and some details of the home that we're not exactly how we envisioned but for the most part we are very satisfied.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality products with professional and courteous people.

  • Susan B.
  • Verified HomeBuyer
  • August 25, 2020
  • Winter Springs, FL

Pulte Homes takes pride in delivering a product that homebuyers can be proud to own with the latest in technology,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Community & Well-Built Homes

  • Steven R.
  • Verified HomeBuyer
  • August 25, 2020
  • Naples, FL

Due to the pandemic we were unable to visit our home from out of state during construction. Pulte provided us with weekly updates, pictures and videos of the construction. The sales office and project management team was phenomenal in keeping us up to date and construction on schedule. When we arrived at our home for the first time it was exceptionally clean and we have found very few items (small) that need to be addressed. Pulte has totally exceeded our expectations and I would highly recommend them as a a builder.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte brand name recognition

  • William H.
  • Verified HomeBuyer
  • August 25, 2020
  • Bluffton, SC

My house was built on schedule as planned. Pulte vendors deliver quality results , attention to details, can see the Pride in their work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home!

  • Timothy W.
  • Verified HomeBuyer
  • August 25, 2020
  • Schertz, TX

I have been talking with and working with Pulte homes for over 2 years, Waiting for the plot to open, then waiting for the house to be built. The home structure is really well built, and they are really responsive to inquiries and to issues with the new house build. Ive been in my new house for about 2 months and I'm loving it!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Had some issues

  • Tanmay N.
  • Verified HomeBuyer
  • August 25, 2020
  • Austin, TX

We had a few issues but it was all resolved except for one thing. But for the most part it all went well.

Total Score 4


Quality 4

Trustworthiness 0

Responsiveness 0

Pulte home San Antonio

  • Freddy C.
  • Verified HomeBuyer
  • August 25, 2020
  • SAN ANTONIO, TX

Hi we are happy with our second pulte home we buy. Only thing is that we were told things were going to get done landscaping wise and fixing some outside issues and we haven’t had luck doing this little things.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

Very nice house

  • Phillip L.
  • Verified HomeBuyer
  • August 25, 2020
  • Peoria, AZ

We very much like our new house

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Easy and Stress-free

  • Sarah B.
  • Verified HomeBuyer
  • August 25, 2020
  • Melissa, TX

My family planned our move from Georgia to Texas while building a new home with Pulte. Pulte crew was very flexible given we were out of state. Pulte delivered on time which was very important and delivered a quality home meeting and exceeding our expectations in many aspects.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

The quality of material was poor

  • Nujuma Y.
  • Verified HomeBuyer
  • August 25, 2020
  • Blaine, MN

Quality of material very important

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Costly for the materials and workmanship

  • Ryne H.
  • Verified HomeBuyer
  • August 25, 2020
  • Fort Myers, FL

There is a long list of things that I am very pleased with, but I am sure the minor things that could have been better are more beneficial for any firm. Here is my list of changes I would make: - The grass was laid haphazardly and there are holes and empty patches all over the yard. - Our shower door does not close all the way and allows water to leak out - The grout was not sealed and displays each and every drop of water or dirt stain instantly and permanently.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience overall

  • Andri D.
  • Verified HomeBuyer
  • August 25, 2020
  • Katy, TX

Every step of the process was pretty straightforward and easy except for Pulte Mortgage, that was a terrible experience. I do not recommend using them. But everyone else involved were beyond great and helpful.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - I am very lucky to be with Pulte Homes.

  • Bella F.
  • Verified HomeBuyer
  • August 25, 2020
  • Fair Lawn, NJ

I am very lucky to be with Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best community

  • Sudheer S.
  • Verified HomeBuyer
  • August 25, 2020
  • Austin, TX

Sales consultant, Field Manager and Design center consultant were very helpful in resolving queries and issues.

Total Score 5


Quality 5

Trustworthiness 0

Responsiveness 0

Not so good to follow up, I have to call several time to respond

  • John C.
  • Verified HomeBuyer
  • August 24, 2020
  • BUCKEYE, AZ

Completed review before turn over the house keys

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Experiences may vary

  • Daniel B.
  • Verified HomeBuyer
  • August 24, 2020
  • Powell, OH

My wife and I really enjoyed the design and build process, our sales representative and project manager were thorough and transparent. Just wish the final product would have been as perfect as the rest of the process. We have been in our house 2 months and so far we have had minor water intrusion in our basement, our AC went out, we are having minor electrical issues, and there are multiple cracks in our basement walls. To make matters worse, we have come to expect less than caring, some might say passive aggressive responses after emailing customer service with these issues.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

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