Pulte Homes Reviews

you need to be involved with oversight at each stage and require remediation for problems prior to closing.

Timely and reliable

We love our Pulte home!

Pulte has some great employees that make the buying experience actually enjoyable. I’m a very satisfied buyer!

Our Pulte home was rushed to be completed and it shows in the workmanship and detail. After several walk thru appointments and issues discussed, nothing was corrected prior to closing. It’s taken months of meetings, missed appointments, emails to even have companies come in to correct issues, and they end up making it worse. The homes are not well supervised or managed. Our house manager promised many things would be corrected, yet moved off to another division and will not return calls or emails regarding issues still remaining. Pulte markets custom high quality homes, but workmanship is poor. Our experience has been very disappointing and I do not recommend Pulte homes. ... More

From the beginning to the construction to the closing it was fabulous

Absolutely terrible. After spending 1 night in my house we had our first, but not last, major water issue. I haven't even slept in my house for weeks because of the 2nd major water incident in which you knowingly installed a broken dishwasher which leaked and leaked into my kitchen island causing mold. I have major regrets working with Pulte and wish I had just bought an older house or gone with Taylor Morrison. This experience has been devastating to my wife recovering from surgery, my 3 very young children as well my my dogs, 1 of which is 15 years old in diapers and in his last legs. I work from home so I am unable to to my job or make a living as I work on commission. You've honestly cost me a lot money and personal suffering. Pulte Homes is an awful company and I will be sure to let anyone who wants to know what they can expect when you work with a company like Pulte. Worst of all? There's nothing I can do about it because you're a big company and I am just 1 person. But hey you guys made a few bucks off of us right? All in the name of profits. I wouldn't be able to sleep at night if I did this to a family but something tells me nobody at Pulte has lost any sleep over us. I know I can't do much I suppose but I will share my experience with as many people as I can so they can avoid making the same mistake we made in building with Pulte. ... More

We had great experiences with our sales agent and field supervisor. Steve, our field rep, was especially good--went the extra mile to ensure our concerns were addressed to the best of his ability. However, not even his best efforts could overcome the carelessness and sloppiness of the construction crew, and a handoff issue at the design center has caused disappointment and ongoing frustration. Post-sales/warranty support has been disappointing. It's taken multiple attempts and constant follow-up to get the remaining issues addressed. It's not a bad house, but if you buy here--do frequent walkthroughs and go through *everything* with a fine tooth comb. If you don't, you'll be chasing your tail for months trying to get things fixed. ... More

Always worked hard to satisfy my requests

Poor build quality: -received a flat tire from driving into my garage for the first time -swept up a cup full of nails and screws in the garage afterwards (Robert has a picture of part of this) -after removing the carpets, tons of screws and nails left under the foam padding -multiple windows are scratched on the outside (worst one has been replaced) -front patio fencing has a huge laceration/scratch in it; still awaiting replacement -multiple areas were patched in the garage but still doesn’t look correct -multiple scratches, dings and cracks in the drywall

Expensive but with good quality

There were many things, particularly in the yard where it was evident that attention to detail was not there

Pre-settlement Pulte was responsive to issues. Since settlement have made Pulte aware of a couple of issues that have not been addressed in over 15 days. It appears that follow-up from both parties is needed.

The build experience was amazing! My project manager was absolutely the best! Very responsive and caring to all our needs. The only issues we had were with the underwriting of the mortgage. They consistently wanted reports and information that was redundant and not necessary for the approval of the mortgage. After the initial approval, they wanted the same reports and statements over and over again for 6 months. This became very tiresome and certainly didn't help my impression of Pulte mortgage. Other than the underwriting process, it was a very good experience.

Home buying process was smooth. Pulte met all deadlines despite Covid-19 restrictions.

Everyone at Pulte has had an ongoing interest in making our home-building experience extraordinarily positive in every way! Our home, pool, and spa definitely meet our high expectations for quality and beauty. We are so very happy we chose Pulte!

We moved to Independence from Chicago, so it was difficult to be on-site during much of the building process. However we were given regular updates, including pictures, during the process and the house was all we had hoped for and more. The entire Cleveland Pulte team from Diane in sales to Dustin our project manager really worked hard to makes sure we were happy. They succeeded. Thanks!

Marking at a 4 for workmanship, as quality of paint job could have been better. There are a few spots of paint drip, and some has started to peel a bit. But overall, good quality of install, no issues thus far.

I purchased our Home in December 2019. The builder has been on schedule and professional. Even during the Covid-19 they pulled through and delivered a quality home for us! I will definitely refer them to my Canadian Friends to buy from them.

Good company and good people

Knowledgeable Sales team Many choices to personalize your home Warranty after buying there is a team to help with any adjustments

Home is nice and seems decently built. But when issues were found during final walkthrough the repairs were done quickly and improperly. Also quite a bit of the finishing work looks like it was done be a novice and never inspected. For the price I would expect better craftsmanship.

Excellent and well informed sales staff. Excellent construction manager who was most cooperative with every request

We had issues that took long to get fixed, like no power on patio outlet due to outlet by A/C units covered by stucco company, holes on wall to find outlet, stucco patches, and paint after. Range hood stop working due to loose wire under range. Tub faucet leaking for two and a half weeks before fixed. Waiting for A/C units to be balanced, too cold in one side of house.

The workmanship is very rough, careless! Shocked and disappointed!