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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15617 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15617 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Excellent Experience

  • David C.
  • Verified HomeBuyer
  • August 12, 2020
  • FLORENCE, AZ

The sale person was the most professional and helpful person to start off the experience of buying our first new ground up home. along the way from superintendent to closing, all the people involved were excellent to work with. Questions were answered immediately and professionally. great company do do business with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

DISAPPOINTING HOUSE

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Pickerington, OH

The sod was delayed, for install, full of weeds & planted on rocky, poor soil. The microwave is a nuisance to use and loses time everyday. The heat/air system is totally off balance. You roast upstairs in the loft, while freezing on the main floor. The house being built next door is but an arm's length away!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

New home buyer

  • Robert D.
  • Verified HomeBuyer
  • August 12, 2020
  • Bluffton, SC

I would highly recommend Pulte. My construction manager kept me informed at every step of my home Build. I had almost no problems at my walk-through. I would recommend Aaron as your next manager.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - So far very happy with our purchase

  • Robert M.
  • Verified HomeBuyer
  • August 12, 2020
  • Immokalee, FL

So far very happy with our purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very good service

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Matthews, NC

Very good service

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Excellent Service!

  • MARINA L.
  • Verified HomeBuyer
  • August 12, 2020
  • Tucson, AZ

I want to thank the Pulte Team for providing a beautiful place for us to call home. This home has met all our needs, particularly those of our special needs daughter. We feel like purchasing this beautiful home was a miracle. The process was easy thanks to Carson and Mary Beth as well as our realtor. Carson has gone above and beyond to ensure our needs and expectations have been met. He is professional, kind, courteous, and very responsive. He is who you want representing the Pulte name. Thank you, Carson, Mary Beth and the rest of the Pulte Team. We will speak very highly of Pulte and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Major sound problems with plumbing overhead in master bedroom waking us up at night.

  • Carl B.
  • Verified HomeBuyer
  • August 12, 2020
  • Boca Raton, FL

Matter was immediately brought to attention of warranty staff still awaiting solution to intolerable situation.

Pulte Homes responded:
We are so sorry that you are experiencing this sound concern with your plumbing. We would like to make leadership aware of this concern and would appreciate if you could please email your full name, address and contact information to customersupport@pultegroup.com so we can share this with them. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 2

Good experience, happy with decision to buy

  • Rob K.
  • Verified HomeBuyer
  • August 12, 2020
  • Pickerington, OH

The entire process was smooth--All of the Pulte staff from beginning to the end was excellent--Quality of the home was a good value. Responsiveness and follow-ups met my expectations.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience!

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Dumfries, VA

We thoroughly enjoyed our experience with Pulte Homes! Smooth process from start to finish and very impressed with the final product!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Saint Cloud, FL

The builder promised everything would be clean and ready to go when I moved in. I had to call back after my move in date to have everything cleaned. They did not have my keys at the signing. There are gaps letting bugs in under my exterior doors. Warranty company told me to have the brand new house fumigated for bus because they were “already there when I moved in” even though they claimed they fumigated before I moved in and they were suppose to clean before I moved in.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Poor Quality & Response

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Apex, NC

Low quality materials and not with the current market materials. Price to Build is not great.

Pulte Homes responded:
We are so disappointed to hear that you are unhappy with the quality of your new home. We would like to learn more about your experience and would appreciate if you could please send some additional details along with your full name and address to customersupport@pultegroup.com. Thank you. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Pulte Homes - They did a decent job overall.

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Peachtree City, GA

They did a decent job overall. They rushed some things, including the fireplace which ended up having a gas leak due to improper install while my family was home. They also weren’t flexible on moving the closing date by a month when I requested due to COVID.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Great community, ok design and finishes.

  • Rolando P.
  • Verified HomeBuyer
  • August 12, 2020
  • Hollywood, FL

The overall design of the community is great. However, the interior design of the units can be improved. Geometry and symmetry were not a priority for the designers. The have windows that are not centered on the walls or two windows with different distances from the edge walls, etc. The lighting design/installation follows the same. They were installed with very little thought. Finishes on paint, and sealers were also full of defects that I had to correct myself.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Not that good for the price you pay

  • Bharath K.
  • Verified HomeBuyer
  • August 12, 2020
  • Naperville, IL

Once you move in stay in home you will notice lot of things like finishing doors touch up holes on hardwood floor and walls nails... you will notice so many issue... when you invested half million with smart home option, pulte did not provided me second garage opener and never communicated. Pulte just change their polices but never communicate with home owners.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Perfect home

  • Sergey O.
  • Verified HomeBuyer
  • August 12, 2020
  • Fremont, CA

Very satisfied with my new home. Outstanding communication during the build process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased with our new home

  • Ann B.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great Home!

  • James S.
  • Verified HomeBuyer
  • August 12, 2020
  • Las Vegas, NV

I had a pleasant experience with Pulte. There are some minor construction discrepancies, which I hope are not common practice. But overall the house is very well built!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Loving New Home

  • Jeffry D.
  • Verified HomeBuyer
  • August 12, 2020
  • Surprise, AZ

We have been in the house for close to 2 months now and absolutely love the job that has been performed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don't buy from Pulte

  • Jason T.
  • Verified HomeBuyer
  • August 12, 2020
  • Menifee, CA

if you are going buy a new home..look elsewhere

Pulte Homes responded:
We are disappointed to hear that you would not recommend our services. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email us at customersupport@pultegroup.com. ^AS

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Sub par

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Santa Fe, NM

Move in date changed multiple times including a push to close by end of quarter. Many issues that got corners cut and still dealing with warranty to fix issues construction messed up

Pulte Homes responded:
We are disappointed to hear that you have had a negative experience and are experiencing unresolved concerns. If there is anything we can assist with or any additional feedback you would like to provide, please feel free to email customersupport@pultegroup.com with your full name, address and contact information. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Once sold, you don't care!

  • Chintan S.
  • Verified HomeBuyer
  • August 12, 2020
  • Fair Lawn, NJ

i hate giving bad reviews because it may affect a business however in your case, you need to change rhe way you work desperately. Once we move in, nothing is fixed by the manager involved, which btw they keep changing every 6 months or so. Hardwoods are the worst, and no one comes to fix it, my neighbors have been sitting on their complaints since 1.5 yrs now. Long story short, the sales person salvatore was great, besides that everything was horrible

Pulte Homes responded:
While we are glad that you had a nice experience with our sales team, we are concerned to hear that the rest of your experience did not meet our normal standards. We would like to learn more about this situation so we can make leadership aware. Can you please email customersupport@pultegroup.com with your full name, address and contact information? Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 1

Very satisfied in my new home

  • Terry B.
  • Verified HomeBuyer
  • August 12, 2020
  • La Grange, KY

Everything went along as they planned. Closing was when they said the only thing I would like to see is more color choices on the walls. Robert did a good job of following thru on any problem areas

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Great experience

  • Kathy T.
  • Verified HomeBuyer
  • August 12, 2020
  • Powell, OH

I would highly recommend Pulte homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience.

  • Dennis D.
  • Verified HomeBuyer
  • August 12, 2020
  • Wylie, TX

We were pleasantly surprised at the quality and friendliness of working with Pulte. Having come from a full custom build, downsizing to this Pulte, was so pleasant. Mark was a superb foreman and answered all our needs quickly and effectively.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My experience with Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 12, 2020
  • Zionsville, IN

I bought a home with other builder and my experience with them was much better than Pulte. We moved in recently into this new Pulte home and there were several things need to be fixed even after closing. I called and texted several times the supervisor, but their response was very poor. Its been a month since we moved in, still they did not fix the things yet. I am still waiting and frustrated. So make sure that everything was done before closing. Once closing is done, it will take months together to get the pending works done. Don't have an assumption that big builders will be very ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

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