Pulte Homes Reviews

everything is fine thanks

Metallic Roof, Impact Windows and Doors, Garage Door electric Motor. All of this is standard on any Pulte Home in "Parkview at Hillcrest" that's what sold me out. Happy with our brand new home.

I have bought a Pulte Group home before and by far this was the best experience, even when the others were also very good. From the sales person to the design team to builder to warranty department every single person involved has been excellent and very courteous even during very trying times. I would definitely buy from PULTE again.

We love it but follow up on issues has been very slow.

Good experience so far. I would recommend to friends and family

I absolutely love my new home!!!

We’ve had so much unfinished work in our home (blue taped areas not completed) and it was not cleaned prior to our move-in even though we walked through while a large group were “cleaning”. I never saw a cleaning product in their hands, just dirty wet rags smearing my counters. I had to ask our project manager if they could clean the patio door and high windows as they were leaving. And they barely did that. We opened a closet after signing and it was covered in dead moths (couldn’t see the floor). I had to scrub and scrape Dried grout from the tile prior to washing the floors. So disappointed with the cleanliness of this home and Have heard the same from other homeowners. ... More

Within two weeks of closing on the house had to have the air conditioner repaired because it wasn't cooling the house. Then a week later it is starting again. Our AC unit ran constantly and the temperature continued to increase above where we had it set and we had to have it repaired again. The tile work was less than what I would have expected. The issues were not obvious when we walked through prior to closing. The floor tiles weren't leveled enough to even be able to slide a mop bucket across the floor without it tipping over. In the master bath shower the tile work is not what one would expect from a professional installation. While this house is definitely built better than our last one, it is also at a higher price point where I would expect more attention to detail and craftsmanship. We were told that a list would be provided that had all of the paint colors, etc. so that if we need to do touchup we can. When I look at the list, it doesn't provide any information on colors. I had some damage to the stucco that I need to repair but I have yet to find a reference to the color of the exterior so that I can complete the repair. ... More

As homebuyers we looked at many homes built by various builders. We choose Pulte because the quality shown in the models homes was beautiful. Our sales person promised the same quality to be in our new home. Pulte fell short. They build homes very fast and the quality and workmanship is not there. Our home was not perfect and beautiful the day of closing, in fact that day the drywall trimmers and painters were still trying to fix issues from the walk thru. Pulte does not have quality professional drywall trim and painters. Their work is terrible from ceilings bubbling and repaired numerous times, excessive spackel left on trim, to paint drips, to unpainted areas, to paint on hardwood floors. Throughout the home there are other issues, some which wouldn’t have happened if supervision and attention to detail was there. The lack of quality is upsetting to say the least. As buyers you did expect a punch list of minor issues at closing and if that was all we had it would be fine. That is not the case for our home. New home buyer please be cautious. The beautiful model home you see is not always the home you see when you open your front door for the first time. We wish ours was, it would eliminated our frustration and stress as Pulte workers try to make it as beautiful as a model home weeks later. ... More

When we got a new field manager the day after we had our walk through, Zach was quick to make sure we had everything taken care of. Although we had a couple small bumps, he did everything in his power to make sure we were happy. Vickie, our sales consultant, also made this process so great. She has been so kind and helpful through everything.

Debi was excellent to work with in purchasing our home. Ryan was super to work with on the minor punch list items and in understanding how everything works in our home.

The pulte superintendent Ron took care of everything. We never even met him once until the house was done as my schedule was too busy and I placed my trust in him to get it done which he did but he kept us well-informed of the progress.

From the time I walked into the model home looking for information to the time of closing, David and Chad have been outstanding with their communication. They made me feel great about the house. The house is perfect, I am happy i found this neighborhood in a brand new community. Thank you so much for building my dream!!

Ron was wonderful as our project manager. Great communication!!!

We love our new Pulte home. It is beautiful, functional, and well-done overall. The experience was excellent as every single person we came into contact with from Pulte was exceptional. This is the 3rd house that we’ve built and I’ve never had such a positive experience in all facets of the process. Incredible!

Poor communication from the beginning. Poor quality, poor craftsmanship, deceitful. Overall regretting choosing Pulte and we have turned all our friends that were looking at Pulte a different direction.

Good customers services

My husband and I are very happy with our home purchase. We had our first leak due to a punctured drain pipe (TV mounted incorrectly) and Pulte graciously fixed it for us. I would definitely recommend.

I would never purchase another Pulte home due to our poor experience from start to present. We had a pleasant working experience with Wally and Kelly, however, the other individuals we’ve been in contact with haven’t cared about us or our needs to fix things and follow through. It’s been a horrendous experience that all of our friends and family are aware of and know to never buy a Pulte home. We now resent the experience so much and all that is still wrong with the home, we are not happy in it and want to sell.

Starting with our sales Representative all people involved in our purchasing process took the time to explain every detail, they worked aorund our needs and we can say that we now live in a home we really love and enjoy.

Not responding to issue. Did poor job on grading lawn

The entire Pulte team provided top-notch customer service, making the process much easier than expected. The sales rep and the building field manager in particular were very responsive and informative regarding all of our questions, and they delivered on every point. The warranty team so far has also been very quick to respond to the few (very) minor fixes we have found.

We moved in to a house with the outside property still under construction. We are extremely disappointed with the execution of the construction. The repairs to the outside promised were not done. The lawn has been a disaster waiting for, and the property is littered with rocks. Molding is not caulked and Pulte is now trying to direct us to put all the issues into warrantee.

Pulte builds a quality home we just have some minor issues but there warranty team is taking care of everything else smoothly.

Mark,Josh, Katie and Andrew were excellent to deal with. Easiest home buyer experience ever.