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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15630 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15630 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Good workmanship and home design

  • Rose-Marie S.
  • Verified HomeBuyer
  • June 17, 2020
  • Austin, TX

I like the design and flow of my house. Project manager gave detailed description of phases of the construction. Final walk went through every little detail of the house and I was satisfied that I would be moving into a well-constructed house.

Total Score 5


Quality 5

Trustworthiness 0

Responsiveness 0

great experience

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2020
  • South Weymouth, MA

pulte made it an easy process and was there to help and answer questions throughout the process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

100% worth it!

  • Ralph H.
  • Verified HomeBuyer
  • June 17, 2020
  • Saint Cloud, FL

Having a house built was easy. All the people involved made it a nice experience. I have been in the home for almost 2 months and I'm amazed at the quality of the work. This has been the best decision I have made and I'm 97 years old. I'm very happy with my decision to build a home with Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Customer service from your team

  • Edward K.
  • Verified HomeBuyer
  • June 17, 2020
  • Surprise, AZ

Your team kept me up to date on progress . Scott the construction manager was excellent to work with . Scott communicated on the progress of my construction . Very professional to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

19888 Beechcrest Review

  • Denise A.
  • Verified HomeBuyer
  • June 17, 2020
  • Estero, FL

Ever since I have moved into my new home, all I seem to do is clean up some kind of sticky goo off the non carpeted floors. My windows are filthy. The pre move in cleaning was just not up to par.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - Not great quality homes.

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2020
  • Mount Juliet, TN

Not great quality homes.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

overall very satisfied with my purchase of a pulte home

  • Eric E.
  • Verified HomeBuyer
  • June 17, 2020
  • Naples, FL

project mgr was very responsive and assisted after the purchase to help resolve issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte review.

  • Thomas P.
  • Verified HomeBuyer
  • June 17, 2020
  • Buckeye, AZ

It's been A wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleasant experience throughout the whole process!

  • Toni G.
  • Verified HomeBuyer
  • June 17, 2020
  • Orlando, FL

Linda, John, Mark were great in addressing any questions and concerns from sale and construction. Richard Ireland is on top of any guarantee issues that may arise. Pulte Homes are Leaders in building excellent communities!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte review

  • Joseph M.
  • Verified HomeBuyer
  • June 17, 2020
  • Hendersonville, TN

Numerous lies from sales person. Pulte mortgage tried to take our money saying we Had to buy mortgage points Common areas look horrible and neighborhood pool that was promised to be complete spring of 2020still not built or even started. All the retention ponds holding water so mosquitos are horrible. Can’t play outside with little one at all. Still waiting to get an issue with hood vent in kitchen resolved after pointing out 4 months ago before closing. Do not build with Pulte.

Pulte Homes responded:
We are disappointed that you haven't had a satisfactory experience and are unhappy with your community. We have passed this feedback on to leadership so they are aware and can address the situation. Additionally, we would be happy to help get your warranty request moved along if you could please email customersupport@pultegroup.com with some more information. Thank you. ^Abby

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Cell phone signal is dead inside

  • Pavel B.
  • Verified HomeBuyer
  • June 17, 2020
  • Hollywood, FL

Buying and moving-in experience was fine, however quality of work sometimes is questionable as many small issues and nuances were found upon moving in. It didn't look like contractors and the builder cared much about it as long as the house was accepted by new owners. Noise isolation between units is poor, can easily hear your neighbors talking. My main problem is that inside all mobiles phones loose signal. Tested with all major mobiles carriers - signal outside 4-5 bar stable, but once you get inside, the signal drops to zero. Something is interfering with the signal inside the house, but ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very happy

  • Sam L.
  • Verified HomeBuyer
  • June 17, 2020
  • Palm Springs, FL

Would purchase through pulte again in the future

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Good just need a little more communication

  • Ray T.
  • Verified HomeBuyer
  • June 17, 2020
  • Pflugerville, TX

Good just need a little more communication

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality

  • Alexis C.
  • Verified HomeBuyer
  • June 17, 2020
  • Saint Cloud, FL

We are so happy everything is going well the quality and finish is very good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding home builder!

  • Eskedar Z.
  • Verified HomeBuyer
  • June 17, 2020
  • Melissa, TX

We recently had an amazing home buying experience with Pulte mortgage! They build beautiful modern homes with an affordable prices. The loan processing was very smooth, straightforward and timely. They have a great team in very professional environment. Pulte Homes are the best home builder and I recommend them all day long!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • John W.
  • Verified HomeBuyer
  • June 17, 2020
  • Punta Gorda, FL

I was expecting more in the finished product with Pulte. Maybe it is related to the subcontractors in our community, maybe the process. We still have unfinished punch out work that is yet to be completed after 90 days post closing. Moreover, I have 2 cabbage/Sabal palm trees that have died and was told that Pulte does not warranty landscape trees/scrubs nor does the company that installed them. The trees should have lasted more than 90 days. Very disappointed in their answer to a defective tree.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Love our home

  • Tammy P.
  • Verified HomeBuyer
  • June 16, 2020
  • Katy, TX

Floor plan is awesome and quality of home is great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just one little thing has grown

  • Sandra R.
  • Verified HomeBuyer
  • June 16, 2020
  • Clarksburg, MD

I brought up a concern that my inspector had to the PM and he said it was not a concern. Well it turned into a leak and mold issue. Had he been present during the actual inspection I think my inspector and him would have resolved this issue. Or in the very least when I met with him a few days later not been so dismissive of everything the inspector mentioned to me. The crazy thing is when the HVAC guys showed to fix the leak, they said they informed Pulte of the same issue that my inspector mentioned, a few months back when they were on sight before I closed on the home. The team that I dealt ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Cannot trust the quality of Pulte homes and the service

  • Riten P.
  • Verified HomeBuyer
  • June 16, 2020
  • Hopkinton, MA

What i feel is there is no QC or oversight after the contractors working on different parts of the home and the owner is responsible to find out those in 1 hour of walk through. This should not be the case for brand new homes, the bath tub was damaged, sink had scratches, the cabinet doors are rattling, wood flooring is chipped and stripped, brand new garage door opener making more noise then my previous 20 year old house, the weather strip on the garage door opener is stripped. These are not all the issues reported. Pulte representatives keep saying we build quality homes, i am at a loss to ...

Pulte Homes responded:
We are so sorry that you have so many unresolved concerns with your new home, especially because moving into a new home should be such an exciting time. We would like to work with you to make things right and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Absolutely not satisfied and utterly disappointed with the Sales

  • Sravanth P.
  • Verified HomeBuyer
  • June 14, 2020
  • Hopkinton, MA

Absolutely not satisfied and utterly disappointed with the Sales team, build materials and consistency of quality throughout the community. The cabinets chip, nails protrude all over the carpet, incorrect granite or I must say no guidance on how the granite looks if we chose one. We never got our pre-construction meeting. Our neighbors have all the upgrades they wanted as they went one sales team member, when we asked for upgrades we were given a take it or leave it attitude. We paid 780 for a home that we don’t see has that value. Absolutely aggravated and agitated. Knowing Pulte was a ...

Pulte Homes responded:
We are so sorry to hear you are unhappy with your home and your experience working with our team. We would like to learn more so we can make sure we address this situation accordingly. If you could please email customersupport@pultegroup.com with some additional information we would appreciate it. Thank you for taking the time to leave a review. ^Abby

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very happy with our Pulte home!

  • Ellyn D.
  • Verified HomeBuyer
  • June 14, 2020
  • Liberty Hill, TX

From start to finish, our experience with Pulte was great. We have been well taken care of, lots of open communication and celebration, and even after our build was complete & moved in, we have been well taken care of on anything that has arisen in a timely fashion. I would recommend Pulte to anyone!

Pulte Homes responded:
We are so happy to hear you had a wonderful experience and are pleased with your new home! Thank you for sharing and we wish you all the best. ^Abby

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Reveiw

  • Anonymous
  • Verified HomeBuyer
  • June 13, 2020
  • SCHERTZ, TX

We have had an awesome experience with all people associated with Pulte. They are amazingly responsive to any issues or questions. Extremely friendly and helpful!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Anonymous
  • Verified HomeBuyer
  • June 13, 2020
  • Punta Gorda, FL

Our experience with Pulte has been very positive from the very beginning to completion and moving in to our new home. Just a very few small issues needed to be taken care of, and the Pulte Warranty handled them very quickly.

Pulte Homes responded:
We love hearing that you had an excellent experience working with our team and your concerns were resolved quickly. Thank you for sharing and we wish you all the best in your new home! ^Abby

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulse - a reliable home builder

  • Monica P.
  • Verified HomeBuyer
  • June 13, 2020
  • Fort Lauderdale, FL

Every Pulte employee involved with building our home was very reliable

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

not very satisfied in terms of build quality and response attitude

  • Nan Z.
  • Verified HomeBuyer
  • June 12, 2020
  • Wadsworth, OH

I was not satisfied with the build quality as well as poor results of how issues being handled. Not a trustworthy builder personally feel.

Pulte Homes responded:
We are so sorry that our response has not be satisfactory but we would like to assist in any way we can. If you could please send some additional information to customersupport@pultegroup.com so our team can be in touch we would greatly appreciate it. ^Abby

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

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