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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15632 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
As promised....
- Lawrence M.
- Verified HomeBuyer
- June 03, 2020
- Naples, FL
Buying a house in the middle of the pandemic was made easier by the Pulte Team. The onsite sales staff at Greyhawk, the folks at Pulte Mortgage and Pulte Insurance helped throughout the process to keep things normalized. We were not in FL for the closing (back in IL) and arrived at our new home 3 weeks after the 8 April close. Once again the services team has been responsive to our questions, and some of the normal cosmetic items that had to be addressed. Thanks to all...we are happy with our choice of a Pulte Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Dream come true
- Oualid Z.
- Verified HomeBuyer
- June 03, 2020
- Delaware, OH
One of the best quality/price on the market
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Amazing Home
- Marie G.
- Verified HomeBuyer
- June 03, 2020
- Fort Myers, FL
We are very impressed with the workmanship and quality of our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - Great job overall
- Huy N.
- Verified HomeBuyer
- June 03, 2020
- Albuquerque, NM
Great job overall
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I was very unsatisfied with my salesman Carl , he backed on every
- Vijay J.
- Verified HomeBuyer
- June 03, 2020
- North Brunswick, NJ
I was very unsatisfied with my salesman Carl , he backed on every promise he made , very unprofessional
Total Score 3
Quality 4
Trustworthiness 1
Responsiveness 1
Pulte Homes - We are very happy with our new home.
- William W.
- Verified HomeBuyer
- June 03, 2020
- Tucson, AZ
We are very happy with our new home. Pulte added all the features we requested. Well done!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Aida S.
- Verified HomeBuyer
- June 02, 2020
- Las Vegas, NV
After careful decision of which builder to purchase our retirement home and Pulte with good reputation we were very disappointed. From sales to home building supervisors. The home was delivered very poor with so many things to fix. With spending too much on options and they were not in excellent condition. The luck of communication to make the homeowner feel assure is definitely not there. We have to do the follow up ourselves and hope that it’ll be taken care of.
Pulte Homes responded:
We are sorry to hear you are disappointed in your experience working with our team and are experiencing issues with your home. We would like to help and would appreciate if you could email customersupport@pultegroup.com with some additional information so our team can be in touch. ^Abby
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Average
- Michael H.
- Verified HomeBuyer
- June 02, 2020
- Pflugerville, TX
First time buying a new home. Just seems like a lot more imperfections and issues than I expected.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Pulte Homes - All was perfect
- John T.
- Verified HomeBuyer
- June 02, 2020
- ALVA, FL
All was perfect
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
High quality home built quickly and with care
- Alex L.
- Verified HomeBuyer
- June 02, 2020
- Woodridge, IL
Pulte Homes leverages their strong experience to deliver high quality homes on an expedited schedule. Construction Managers maintain a high customer focus, ensuring all customer questions and issues are resolved promptly. Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte is a great builder!
- Mary B.
- Verified HomeBuyer
- June 02, 2020
- BUCKEYE, AZ
Pulte is a great builder!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good Job
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Tucson, AZ
Good Job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Altra Ct
- Mike K.
- Verified HomeBuyer
- June 02, 2020
- Flemington, NJ
So far so good, there are a few things that need to be addressed but my overall experience has been very positive.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lots of issues
- Lachireddy P.
- Verified HomeBuyer
- June 02, 2020
- Whitestown, IN
Lots of issues I didn't inspected the house before closing due to Covid19 issue and social Distancing
Pulte Homes responded:
We are sorry you're experiencing issues after closing on your new home. If you would like to provide any additional feedback or if there is anyway we can help, please feel free to email customersupport@pultegroup.com and our team would be happy to discuss. ^Abby
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Poor workmanship
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Saint Cloud, FL
Very well designed and functional. The only thing is that the workmanship is very poorly done, not professional workers. The paint inside is horrible, spot missing on wall, paint on the rugs, doors are so rough you can’t wash them. The grass was put on top of the sprinklers we had to dig them out. We spoke with neighbors in the community and they told us they had similar problems. For the price of these home I expected more quality work done.
Pulte Homes responded:
We hate hearing that the quality of your new home is not up to our normal standards and we would like to learn more about your situation so we can address your concerns accordingly. If you could please send some additional information to customersupport@pultegroup.com so our team can be in touch we would appreciate it. Thank you for taking the time to leave a review. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Enjoying our Pulte Canopy
- KAREN M.
- Verified HomeBuyer
- June 02, 2020
- Naples, FL
We really like our new Canopy home. This is our second Pulte home and so we knew overall we would be very happy. I could not give 5 stars for the quality of workmanship and materials but it was only in two areas - drywall and painting. I believe Pulte will do the right thing to try and correct our painting concerns but it is too late for the drywall. Please know it is not terrible - just not as great as our past experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Queries related to Issues are not addressed quickly.
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Apex, NC
After closing the pending issues are not getting addressed quickly.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Could be better
- Danny H.
- Verified HomeBuyer
- June 02, 2020
- Naperville, IL
ceiling needs repairs bad and they have still not corrected it. Been 3 months now.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Love our home, but some issues
- Shay M.
- Verified HomeBuyer
- June 02, 2020
- Surprise, AZ
We love our home, but we quickly found out that some things were looked over by Pulte. Our counters, which were suppose to be sealed, did not get sealed and we found out the hard way with stains sinking into our granite and unable to come out. Also they covered up our water softner drain, so when someone came to install, we couldnt finish because the drain is no where to be found. We've reached out, and we know due to covid we were on a waitlist, but its now into June and we have had no call back to get an appointment set up to fix these issues. Again we love our home, but the care after has ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
The Good, The Bad and the Ugly
- Charles G.
- Verified HomeBuyer
- June 02, 2020
- St Augustine, FL
Pulte is a volume builder/developer. Consequently, the sales and build departments don't always have time to communicate fully the realities of the delivered product verses the promised product. The end product can come close to your expectations if you help manage and track the process.
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 4
Love my new home!
- Tina C.
- Verified HomeBuyer
- June 02, 2020
- Milpitas, CA
Love my new home!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Nice house
- Barry W.
- Verified HomeBuyer
- June 02, 2020
- Fort Worth, TX
Pleasure to work with!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte build me a brand new quality home . Most of all I am satisfied what I got base on what I paid for
- Thach P.
- Verified HomeBuyer
- June 02, 2020
- Fort Worth, TX
Most of major structure and design is good as I expected and the quality is great as their reputation. Just a few minor thing need to be straight out quickly. And the responsiveness to issues need to be handle quicker and timely
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
DO NOT COUNT ON DECENT SERVICE or QUICK RESPONSE TO ISSUES. You will NOT get a speedy response to ANY problem. Plan on waiting and waiting some more for help.
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Hudson, OH
Any time I call for resolution of a problem or issue with Pulte, I can count on a very delayed response. Customer service is a thing of the past, and Pulte is a prime example of that lack of caring.
Pulte Homes responded:
We are so sorry our customer service and response time has not been excellent. We would like to help address your concerns and would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. Thank you. ^Abby
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
You Get What You Pay!
- Anonymous
- Verified HomeBuyer
- June 02, 2020
- Riverview, FL
Pulte has a good reputation to be a good home builder. After coming into the house there was a few worksmanship issues that I had to fix such as paint on the floor not cleaned up, lots of gaps in moulding that you will have caulk yourself. overall its a good company but I really wish they progress more into eco friendly material as closed cell foam instead of loose white fluff, more premium standard materials and maybe be have solar energy standard accross any community they build instead of have legislation forcing them too. Conclusion its a good buy for people on a budget.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 4
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