Pulte Homes Reviews

Overall i like the new home and would like to thank my construction manager Mr. Aaron who did a great job in helping fix many of the issues that i pointed before handover and after handover. He took great care of us during the final inspection to explain every single detail on how to take care of my new home , maintenance contact etc. I dont have to follow-up on the issues i mention, he takes care of arranging someone to address the issues. I really like his customer centric approach. Except for the initial hiccups with purchasing (lot prices not being considered equally) and price being hiked-up. i like my home and appreciate the construction team who built the house and delivered on time. ... More

Would have been a higher review, however our salesperson was difficult to contact and was not competent in the homes he was selling. Flooring in our home began coming up within days of move in.

Excellent field manager: his communication, honesty, hard work. Poor communication between different sales agents at Lemon Lake Office. Careful about changing structural options. Big penalty if you change your mind about ceiling height. Be very careful about incentives: Obsolete, non-energy efficient washer/dryer installed. Yet, refrigerator/freezer are fine. Poor follow-through after move-in. HOA Representative not available on closing date ( a Thursday). Finally available on the following Monday. Problems with gate entry closed at 6 PM. Awful experience with landscaping company: sprinklers on at 1 AM, spraying patio doors and furniture for 15 minutes on consecutive nights. Excellent experience with escrow/title company at closing time: especially with Susan. ... More

Great people, friendly.

I closed on 2/19/20. To date, the exterior painting (including caulking and ceiling) and landscaping has not been completed. Also, the exterior was littered with construction debris. There are also interior issues that cannot be addressed at this time due to COVID-19 but reflect upon the quality of workmanship. I am currently having shingle blow offs and shingle flapping in several sections of the roof that has not been resolved although reported.

The buying process did not meet our expectations. Sales and upper management overall did not seem to be trustworthy. Their main goal appeared to be making a sale and as soon as the contract was signed they became unresponsive. Advertised sales prices were lower in Pulte's website and on MLS than the actual home prices offered for the same homes when we inquired at the sales office. Quality of construction was below expectations. Our home was not professionally cleaned at closing. Almost two months after moving we are still cleaning paint drops and construction dust from corners, floors, bathrooms etc. We have uneven floors, a poor paint job and overall shoddy workmanship. We do not feel that we received a good value for the price we paid. Overall we like our home's layout, square footage and how it is distributed. However, based on our experience buying a Pulte home in Nexton I would not recommend them. I would probably never buy another Pulte home again. ... More

Only thing is we were not told about busy street behind us.

The entire TEAM from Sales-Kimberly, Builder-Douglas,-Mortgage-Kyle and everyone involved was very professional and followed through to answer all our questions. We would not hesitate to recommend the entire TEAM. This is our 3rd personal Pulte Home around the South East.

House we moved in to needed a lot of work. It was very dirty and we felt it was of poor workmanship. Even the materials used in our house are flimsy.

I give Pulte 5 Star Service from the time I submitted application to closing. Everything was organized and communicated to give me the best options to purchase my new home. I love the experience and highly recommend to others.

Overall good experience so far. Have not yet moved in but no major issues to date.

I wrote you an honest review earlier today and you replied saying it does not meet your standards. Because you didn’t like it. So why bother to ask me to write another review? Do you really think my opinion has changed in the last few hours? As I said in the first review, the best thing I can say about Pulte’s Lakes of Orange is that they have a fantastic Field Manager who is responsive and actually cares about the residents and treats them with respect.

We had a difficult issue with Pulte, as they reneged on their own contract, causing closing delays. Do not buy from them without using your OWN lender and title company!!!

Plenty of issues with the house with workmanship and quality. I wouldn't be able to recommend Pulte just with the number of issues we've had with them. They did go to lengths to make everything better but that only eases the sting a bit. The house was A COMPLETE MESS the day of closing. Landscaping was not in. Carpet throughout the house had to be replaced a couple weeks after moving in. We had to continually nag the builders to get things fixed that were not right. Then it would be "fixed" and we would have to get things "fixed" again. Second time having a home built and was a nightmare. I honestly would blame most of this on Plute contractors and them rushing to get work done due to the amount of work. But Pulte really needs to either find new contractors or do a better job of inspecting and having them come fix their work vs. having the customer inspect and tell Pulte that the work wasn't done correctly. When all is said an done, I would go back and pick a different builder. If it wasn't for the sales rep Molly and the Construction Manager Daniel, we would have tossed in the towel. ... More

Everything is reasonable for the price paid, and quality is better than many other townhomes we have browsed.

I do not know how to answer the last question. JBHunt did not install the stove correctly, and the Corvid 19 has stopped repairs.

#1. The cabinet finishing is not good #2. If you have your Master Bedroom above your garage you need to buy a separate heater ... Based on our experience, overall it is 1 out of 5 stars.

Satisfied customer

Apart from initial set backs which were remediated, we are very happy with the house that Pulte has built for us.

We have issues that need to be fixed. Bob Uphouse has acknowledged and we are waiting until the Covid Panic has died down. Bob has always responded to our questions and concerns in a timely fashion. Also the house was not professionally cleaned before we moved in

Very responsive to our needs.

Complete excellent service from beginning to end. Very professional staff from the sales office through home design, and building superintendent who provided updates and progress reports on the buildout.

We are still working on warranty issues with Pulte.

Overall a good home buying experience. Construction manager responsive and kind. Sales consultant went above and beyond to answer our questions.

Beautiful houses