Pulte Homes Reviews

My sales rep Kim C was fantastic!!

When I had questions on anything regarding my home they always helped Brian was the one responsible for my home was great I really recommend him he's great.

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

We moved into the Westbury community in 2019. We had a good experience with the sales person Kelly and also our project mgmt team of Samer and Mike. We did have a couple delays for a few mistakes but Pulte and the team above made them right, and we are very happy with our end result. Don't misunderstand me you need to be proactive in your build process and watch at every step but if I did not have to move at the STUFF... UGH, I would build again with this crew and Pulte. A company is only as good as the people they have and our team is Top Notch!

We built a house in this community. We had great experience in interacting with the sale consultant, design consultant and construction manager. Everyone was patient and friendly, they listened to our need, were easy to communicate with. During the construction process, Construction Manager sent update at least biweekly or as often as needed, Responded to the questions or concerns that we had in a timely fashion. Builder did a nice work as they promised. Very trustworthy ! Our new house is beautiful and in good quality. Thank you, Pulte!

The good - the build quality was generally good. It's been a month since I moved in and I see the quality and workmanship are comparatively good to homes that I had researched. The bad and the ugly - 1) I was cheated in the options package. I opted in for a smart home package which included among other things a smart garage door opener. This item along with the smart door lock were the only items which warranted the price quoted. I later learnt from neighbors that the smart garage door opener was standard and was installed even if we don't opt for the smart home package. I was never given an answer and no response was given as I found this late in the game just a couple of weeks before closing. Please do your due diligence - talk to neighbors before believing Pulte. 2) Since the day I've moved in I noticed that there was water that was continuously draining from my water meter into the drain in the streets. I made multiple calls to the builder. Though he came in to check on it a couple of times, he was unable to fix it and told me that it was a "mystery" to him. When I wanted to escalate as so much water was wasted and I had to pay the water bill - he lied to me saying the city had emailed him saying Pulte had to pay the bills until the issue was fixed. It's been > 50 days since I closed and the water still keeps flowing into the drain 24*7 with no end in sight. I would've never bought a home from them had i known this was the kind of service I'd expect ... More

Pulte is a good builder. Be sure to ask about EVERYTHING so there won't be surprises. We asked about the kitchen fan venting when looking at the model home and were originally told that the fan vented to the outside. When we went to the design center when constructing our home, we were informed differently and then had to pay $650.00 more to have exterior venting.

Out of necessity and no longer needing a big home my husband and I purchased a Pulte home. We loved the models and when we saw the perfect lot with emphasis on trees and a spacious lot with lawn and snow services we couldnt resist purchasing our new home. Service has been positive, prompt and polite and ultimately their aim was to please. We designed a beautiful home which are very proud to call our own and look forward to share it with family and friends.

Everything was delivered inn perfect shape. The only thing I wish the house had, was the backyard partially covered by concrete instead of dirt; but it make sense too leave it like that; since customers have different plans of what they want to do in that area? Overall, I’m satisfied.

Solid communication from start to finish. The team was Transparent with us and this was a smooth process. Great craftsmanship for the cost.

I have noticed that adjoining bedrooms or bathroom need more sound deadening material between the drywall. Sounds are easily transmitted and heard without any buffer.

Having been in construction all my life I have seen good craftsmanship and mediocre craftsmanship. Pulte has really good craftsmanship for this level of home. Well built, priced just right and personnel that really cares about the customer and the product they deliver. We are extremely satisfied and we recommend Pulte to everyone we talk to. Special thanks to Brian Hower for delivering a home that was stress free and making us feel like we were his only customer during the whole process.

Great process from beginning to end. I was kept informed of each step along the w as y.

I appreciated the attention to customer service from the builder manager. He went above and beyond during the entire process.

it was overall good experience, very professional

Pulte made my dream home comes true with all my expectations.

There have been some cosmetic issues that I noticed before I moved into my house. After moving in I have found a few more which (for the most part) have been addressed. I have been in the house for 6 weeks and continue to find spots of sloppy workmanship which I will continue to refer to customer service. Having said that, I have had no major issues with the house and overall I'm happy with the outcome.

So happy to have chosen Pulte to be the ones who gave me my first home! I can’t say enough about how easy they made the buying process and how accommodating they’ve been fixing all issue that have come up with my new home.

Molly, Ben and Scott are all wonderful and have been as true pleasure to work with. They helped make our house a home.

The new house is wonderful and the price is unbeatable!

We are pleased with our new home. The construction is solid and there have been very few issues that needed resolving after closing. We credit this in large part to the superintendent overseeing the construction of our home for Pulte. He was responsive very willing to listen to our concerns. He was very educational. He has been on top of the issues we have brought to his attention. The biggest issue has been drainage which is still being worked out. This neighborhood is on clay which does not drain. This is having to be addressed with a French Drain. We only wish Pulte had been pro-active and installed this when construction was underway. All things considered, we are very happy with our choice of builders. ... More

Nice location and quiet place

I had so many issues and multiple attempts to fixed the and every time it makes it worse

Steve does a great job but I feel he is understaffed, there is some unfinished items that are mostly wheather related that I hope will be completed by early spring. Steve did respond with other issues in a timely manner. I also think John is a great salesman and is very responsive

Small imperfections here and there but over great quality.