Pulte Homes Reviews

New buyer 2 months in home. So far only minor issues. Good response to warranty issues.

We had a wonderful experience with Pulte Homes. From the brokerage to the construction management, to warranty service, this is a very professional and expert business. We really appreciated all of the assistance we received in building our new house. We have been living here for 1 1/2 months and are delighted with our new home!

The experience didn’t feel personal. For the amount we are paying for the house I expected better communication and follow up from Pulte’s end. I also expected better results from the vendors you used. It felt as if they didn’t care and our home wasn’t really a priority for them with how careless they were with some of their work. Pulte could do a better job with following up on your vendors worksmanship.

We have heard horror stories of building homes in the past and our experience with Javier and Pulte couldn't be further from the truth. A+!

Sewage Flood - Pulte response was to offer $100 visa gift card.

I spent $8k+ to upgrade all the cabinets to maple solid wood. However, it turns out they gave me laminate cabinets. Tried to contact customer. Never got any reply. Stay away!!!

I've been living in this new house for two months and everything has been very satisfied.

Our buying process to Pulte Homes was a great experience from begining to closing. The commitment with time framing and quality were constant.

Couldn't be happier than we are with the whole experience. Ray was a rock star putting up with all our questions.

Wood Hollow is a great community to live in. It is in a great location.

Even though we like the quality of workmanship in our home, the closeness to the airport should have been taken into consideration. Indoor airplane noise is bad for one's health. I believe simple things should have be done in the home to minimize/reduce this noise. I would like to know what can be done to this end. You don't want to be in bed and hear loud plane noiwe landing or taking off. How does one enjoy the courtyard? In addition, it does take a while for a technician to respond to issues and when scheduled, some do not show up.

perfect buying and closing process, satisfied communication. The first time dealing with property, no difficulty found.

Overall building quality is fine. Minor issues but response from warranty could be a little better

It was a rush on closing on our house never had a chance to address all house issues Exhaust vent above microwave still leaks leaving a greasy residue. Disappointed

Pulte looks to be a better builder versus some of the other alternatives. There are some things which do not make sense to me, but I think you may find that with most builders (such as light switch placement, gaps in the garage below the garage doors etc.). After a not-so-happy sales, design center and finance experience(being very polite here), I was won over by the building super and the build process overall.

The outside light fell apart within days of moving in when a moderate wind blew across our neighborhood. The plastic mold between our outside door and the door frame keep falling apart, making cold air rush into the building. The water heating system is a mess; when one bath heater is turned on, every other heating system goes cold. This means that everyone in the household needs between 30 minutes to one hour in the morning to take turns for shower.

They subcontract everything and those contractors are awful. Examples: doors don't hang properly, hot water doesn't work, carpet laid on construction debris and missing flooring, sprinklers leak, heating doesn't reach bedrooms etc etc.

Pulte does not fix problems, they hide problems! In my master bathroom I ordered gray grout to match the tile grout in my shower. Instead they installed white grout!! Instead of fixing the problem the correct way, tear out the 100 square feet of tile and install new tile with the correct grout they decided to use a grinder and try to grind out some of the grout. And in places near the wall all they did was put silicone grout on top of the white grout, That was not what I ordered and now the grout is concave above the floor line. Also now I have razor sharp edges on my tile. So now the problem is worse, And they won.t fix it!! Now I have white grout bleeding through the added grout!! Additionally I replaced a toilet and then the water valve started to leak which was a defective part and they won't cover it, they said because I replaced the toilet the water valve that I didn't replace was my responsibility!! The faulty water valve pulte installed, I had to pay $400 to fix Pulte's fault parts. Additionally the linen closet door would not close properly. They said because I painted it, they would not fix it!! Do not buy a home from Pulte! You will regret it! ... More

Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc.

I still don’t have a mailbox! I was told it would be about 3 weeks. It is now 2 months. They put up a temporary but the post office will not deliver. I have to go to the post office to get my mail. I called but still no resolve.

We had a great experience building with Pulte Homes. They were a pleasure to work with and we are very happy with the finished produce

Overall the property build was good

There was a lot of little issues where there was splash paint in the floor or tiles. It seemed to have been rushed out, hence not a thoughtful process.

thanks PGP Title , Pulte Mortgage and Sales team for the smooth closing process. everyone was amazing

We had major flooding on the day after moving in to our new home. It has been four months and our backyard is till torn up by construction. There are also electrical wires that run along the front of our yard to the neighbor's house. We are not sure why.