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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12963 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12963 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Great experience overall

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2026
  • Estero, FL

Generally speaking, we had a terrific experience and are thrilled with our new home. It is well built, excellent quality overall, and nearly all the details were completed in a timely manner. We did find it a bit challenging to complete all the steps from another state and had to make a few unexpected trips rather than having to make such important decisions virtually. We also missed a few details at the end - there is an incredible to-do list and items to organize that comes at you at that point and we are still waiting to have those details addressed but we do have a year. The turn around ...

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear you’re happy with your new home and the quality and speed of the build! We also appreciate your feedback about the challenges of coordinating from out of state and the end-of-process items, and we’ll share that with the team to help improve the experience. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

On site team was great!

  • Chelsea D.
  • Verified HomeBuyer
  • February 03, 2026
  • Oviedo, FL

Everybody was helpful and knowledgable and did everything they could to make the process go smoothly. All noted (tiny) issues were addressed ahead of final purchase. Chris was awesome!

Pulte Homes responded:
Thank you for sharing! We’re glad to hear the team was helpful and knowledgeable, and that all items were addressed before closing. We’ll be sure to pass along your kind words to Chris, thank you for choosing Pulte! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Elgin Experience

  • Edward D.
  • Verified HomeBuyer
  • February 03, 2026
  • ELGIN, SC

Home is beautiful. Working through financing was difficult. But love the people we dealt with.

Pulte Homes responded:
Thank you for sharing! We’re glad to hear you love your home and had a positive experience with the team. We also appreciate your feedback about the financing process and will share it internally to help improve that experience. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Review of Pulte Homes

  • Roberta C.
  • Verified HomeBuyer
  • February 03, 2026
  • North Reading, MA

Very high end cabinets and appliances. Great response to all need quickly. Sales went in a smooth transaction. Couldn’t be happier. Higher cost was worth it!

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re thrilled to hear you’re happy with the high-end cabinets, appliances, and the smooth sales experience. It’s great to know our team was responsive and met your needs quickly! We truly appreciate your trust in us and are glad you feel the value was worth it, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing customer service

  • Victor K.
  • Verified HomeBuyer
  • February 03, 2026
  • Orlando, FL

I really like the all process since sales with andrea up to delivery my house with Paul. They take care of all process and delivery a good an amazing house.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the entire team—from sales through closing—was patient and thorough in guiding you through the process. We appreciate you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great service

  • Praveen M.
  • Verified HomeBuyer
  • February 03, 2026
  • McKinney, TX

From sales agent to final closing agent, everyone was patient in explaining everything in detail and guiding me through the process

Pulte Homes responded:
Thank you for sharing! We’re glad to hear the entire team, from sales through closing, was patient and thorough in guiding you through the process. We appreciate your kind words and you choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Fred

  • Fred F.
  • Verified HomeBuyer
  • February 03, 2026
  • Punta Gorda, FL

Quality of home was great. All people involved with our purchase did a great job except for title dept which did not return my calls when i had questions.

Pulte Homes responded:
Thank you for your feedback. We’re glad to hear you were pleased with the quality of your home and the team involved in your purchase! We also appreciate you sharing your experience with the title department and will pass that feedback along to help improve communication. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great buying experience!

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2026
  • CUMMING, GA

We closed on our home on Dec 19 2025 and had a great experience with Juan our construction manager. He walked us through the process every step of the way and made sure we understood everything. All the minor issues before closing were resolved promptly and he communicated with us on every single issue. He really was outstanding and deserves a nice raise! We're very happy with the house and would recommend friends and family to buy with Pulte.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that Juan provided such outstanding support throughout your homebuying journey and kept everything on track through closing! We’re so glad you’re happy with your new home and thank you for recommending us to your friends and family! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very Pleased

  • ANNETTE A.
  • Verified HomeBuyer
  • February 01, 2026
  • Las Vegas, NV

Very pleased with the workmanship of Pulte Homes. No major issues, all minor issues were handled very well by our construction manager Thomas. He was very polite and professional, he made us very happy by addressing any questions or concerns we had. We are pleased with our new home and all the space it gives us. I would with out a doubt purchase another Pulte home.

Pulte Homes responded:
Thank you for sharing your experience! We’re so glad to hear you’re pleased with the workmanship of your home and that Thomas provided such attentive, professional support throughout the process. It’s wonderful to know your questions and concerns were addressed and that you’re enjoying the space in your new home. We truly appreciate your confidence in Pulte and wish you the best in your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

First Time Home Buyer with Pulte

  • Nickolas F.
  • Verified HomeBuyer
  • January 26, 2026
  • Saint Paul, MN

Pulte was easy to work with and the entire home buying experience went smoothly!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your first homebuying experience was smooth and seamless! We appreciate your kind words and your recommendation, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Review

  • Robert S.
  • Verified HomeBuyer
  • January 24, 2026
  • Whitestown, IN

I would recommend Pulte homes.

Pulte Homes responded:
Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience with us! We appreciate your kind words and your recommendation! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Very smooth process with Pulte. They are very professional and yet concerned about their high standards of service to their customers.

  • Ronald K.
  • Verified HomeBuyer
  • January 23, 2026
  • Estero, FL

They have been very thorough in all phases of the home building process and beyond the closing. Good people in power here.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear the process was smooth and that our team demonstrated professionalism and a strong commitment to high standards of service! It’s great to know you felt supported not only during the build but also beyond closing. We truly appreciate your kind words and your trust in us! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Selling agent and Construction manager have been wonderful.

  • Sabrina B.
  • Verified HomeBuyer
  • January 23, 2026
  • Ashburn, VA

Buying the home was great. Easy, fair and pleasant. After moving in I’ve had several issues: My front door wasn’t weatherproofed in the dead of winter The finish on my bathroom cabinet handles is peeling off less than a month after move in A lot of caulking is peeling in various places My guest bedroom door hinge doesn’t align with my lock I didn’t have trash cans for a month My “hot” water was Luke warm at best Constant construction which I expected however, my driveway is always blocked by trucks and there’s trash in my yard constantly The quality of these homes is that of ...

Pulte Homes responded:
Thank you for taking the time to share your experience. We’re glad to hear the buying process was easy and pleasant, but we sincerely apologize for the number of issues you’ve encountered after moving in, as well as the inconvenience caused by ongoing construction activity. We understand how frustrating it is to experience problems with finishes, functionality, and follow-up in a new home, especially during the first month. We want to make our leadership aware of this, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ...

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Easy home buying experience

  • Caitlin M.
  • Verified HomeBuyer
  • January 23, 2026
  • Myrtle Beach, SC

We moved from out of state and working with Pulte made the process very easy.

Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear that our team made your out-of-state move and homebuying process easy and smooth! We truly appreciate your feedback and wish you all the best in your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Easy Process- Wish there was a better floor in the downstiars

  • James D.
  • Verified HomeBuyer
  • January 22, 2026
  • San Antonio, TX

Overall happy with the house. Love the layout. I wish my floor was a better quality. I can feel air pockets as I walk around the house. But when I was in the buying process the team took the time to explain and walk me through everything.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that you’re overall happy with your home and that you love the layout! We understand your concern about the flooring and appreciate you bringing that to our attention. It’s also great to know that our team took the time to walk you through the process and ensure you felt informed along the way. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Build Quality

  • Aniruddhsingh R.
  • Verified HomeBuyer
  • January 22, 2026
  • Durham, NC

It was good we like the build quality of the home

Pulte Homes responded:
Thank you for sharing your feedback. We're thrilled to hear that you are enjoying your new home and the quality of it! Congratulations and enjoy! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great new home

  • Maureen K.
  • Verified HomeBuyer
  • January 22, 2026
  • Myrtle Beach, SC

It was a pleasure to move in. They are super responsive with any issues. Love our new home

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear that moving in was a pleasure and that our team has been super responsive to any issues! It’s wonderful to know you love your new home, and we truly appreciate you choosing Pulte. Thank you again. ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Innovative floor plans and modern technology

  • Anonymous
  • Verified HomeBuyer
  • January 22, 2026
  • Albuquerque, NM

Enjoying our new home and all of its amenities.

Pulte Homes responded:
Thank you for sharing your experience. We’re happy to hear you’re enjoying the innovative floor plans, modern technology, and all the amenities in your new home! We appreciate you choosing Pulte and wish you many great moments ahead! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with construction and sales staff!

  • David M.
  • Verified HomeBuyer
  • January 21, 2026
  • Riverside, CA

Great to deal with Jon and Bryan , very helpful

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you had a great experience with both our construction and sales teams, and that Jon and Bryan were especially helpful! We truly appreciate your feedback and thank you for choosing Pulte. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

New home in Charleston; very happy clients!

  • Michael S.
  • Verified HomeBuyer
  • January 21, 2026
  • Charleston, SC

Our experience with Pulte was excellent. Their market representative, Maria, was knowledgeable, informative, constantly available, trustworthy, and in constant contact. Pulte's site manager, Harrison provided daily information, and was superb, throughout our build. These key people were the face of Pulte to us. We've built other homes prior to this, so this experience was easy to compare with individual stick builders, not a large corporation. Pulte performed admirably with a very nice design, materials, finishing choices, and most importantly, an open building process. No secrets. I ...

Pulte Homes responded:
Thank you for sharing your feedback. We’re honored to hear that your experience with Pulte stood out so positively. Maria and Harrison will be delighted to know their knowledge, communication, and transparency made such an impact throughout your build! We truly appreciate your recommendation and are grateful you chose Pulte to create your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

responsive to request and problems

  • Hugh V.
  • Verified HomeBuyer
  • January 21, 2026
  • Macomb, MI

Sarah was very helpful through the whole process.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience while working with Sarah! It's wonderful to know that she was responsive to your questions and concerns. Enjoy your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Smooth experience, great customer service all around.

  • Ludovico D.
  • Verified HomeBuyer
  • January 15, 2026
  • Las Vegas, NV

The Las Vegas Pulte team has proven to have much better build and service quality in comparison to our experience with other wholesale builders in Vegas. From Cheuck in sales to Shaun overseeing the construction of our new home, they have provided the best service possible with quick responses and solutions to whatever issues that happened to come up. Before, after and during construction and move in.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re proud to hear that Cheuck and Shaun delivered such a high level of service and responsiveness throughout every phase of your homebuilding journey! We truly appreciate your trust in Pulte and hope you continue to enjoy your new home for years to come. ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Excellent service end to end

  • Ayesha G.
  • Verified HomeBuyer
  • January 15, 2026
  • Rockville, MD

The Pulte team was extremely responsive and transparent from the entire process - when we first walked in to see the home, all the way to post-moving in. Truly wonderful end to end service and care for the customer experience. Thanks for the amazing first time home buying experience!

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that our team was responsive and transparent from your first visit through move-in! Providing wonderful end-to-end service and truly caring about the customer experience is always our goal, and we’re honored to have been part of your first homebuying journey. Congratulations and thank you for choosing Pulte! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love my Pulte house

  • Sindy M.
  • Verified HomeBuyer
  • January 15, 2026
  • Estero, FL

GM did a great job explaining everything during and after construction.

Pulte Homes responded:
Thank you for sharing your experience! We’re glad to hear your GM did a great job explaining everything during and after construction, and it’s wonderful to know you love your home! We truly appreciate your feedback! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Loving my new home

  • Scott S.
  • Verified HomeBuyer
  • January 15, 2026
  • Buda, TX

Everyone has been great in the whole process. Pulte made my whole experience a great one. We love our house. Like buying a new car, with a new house we are dealing with the anxiety of putting that first scratch on it. With all our new appliances and furniture it feels like we are living in a model home.

Pulte Homes responded:
Thank you for sharing your experience! We’re so happy to hear that everyone you worked with made the process a great one and that you love your new home. That ‘brand new’ feeling is something special, and we’re thrilled your home feels like a model, enjoy every moment of it! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

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