Pulte Homes Reviews

Besides the Certificate of Occupancy I feel communication between departments within Pulte would be a huge help. Different departments tend to go back to the buyer for information that could easily by discovered within the companies own network. Besides these issues we do love the home.

Negatives: - expensive option's - base price doesn’t include minimum options. - fraud sales tactics used my company especially with East facing lots. - fraud valuation before the closing to show customer that valuation is more than what than are paying. - cheap materials for the options and high prices - being a new built, i expect builder to cover initial taxes, lenders title and owners title insurance. Which they don’t

So glad you asked. Where do I start? Home was in a FEMA flood zone. This was not disclosed at time of sale. Amy, salesperson, could not show me samples or pictures of the exterior siding or brick when asked. Closing credit was to be applied for flood insurance but this was not done. Flood insurance was not purchased by Pulte as indicated on closing documents. Issues with basic functions like heat and water. Issues with home are not being properly addressed. I feel if Pulte can make a nickel more profit as opposed to customer satisfaction they would choose the nickel. I am happy with the layout of the home and the community. Overall very disappointed At this point I would tell people to avoid a Pulte home ... More

Absolutely not a great experience buying home with Pulte, they do not maintain the community after the closing. They do not respond on time, for warranty issues, have been trying to reach construction manager, their responsiveness is absolutely disastrous.

This is our 2nd Pulte home. We love this one even more than 1st. The communication and updates throughout the process are 2nd to none. From sales to construction manager to customer care folks. These folks care about you and their job.

We had a wonderful experience with Pulte. This was our second home building process (first time with Pulte) and all I can say is Pulte blew our last builder out of the water. Their customer service was fantastic and our construction manager Corey was beyond amazing. He texted us updates, responded quickly to concerns, and stuck with us all the way through the process. We had a few minor things we needed his help with after we closed, and he was at our home within minutes to help out. Cannot say enough great things about Pulte. Thank you for building our dream home!

Luke as construction manager and Molly as sales, both did a great professional job.

I am a buyer, so naturally I hope the price is as cheap as possible

Our building experience with Pulte was outstanding. Given there is a difference between a custom builder and a volume builder everything was great. Our salesperson was Dylan and we can't say enough good things about Dylan. Responsive to our questions and pictures were supplied during the entire building process. Our building manager was Jared and he also was outstanding. Jared kept in touch with us throughout the entire building process. We would definitely build with Pulte next time.

We are very happy with our new Pulte home. It has alot of extras that aren't typically provided. Highly recommend

Everyone in the Process from Elli to Abdul was very helpful explaining what we needed to get to close, and how we needed to maintain the home. I'm grateful to everyone involved on the Pulte team starting from the underwriting process (Jessica) to the servicing (Liz).

PULTE is very negligent with poor materials, poor finishing. Terrible experience with this he employees since the sales department until construction manager and customer relations. We don’t recommend this builder ever and never.

Please do not buy from Pulte! We were delayed for months and their management is unresponsive and only had excuses for their mismanagement with the city. Quality of the home was horrible and took many attempts and request for them to fix anything. I still have things that still need to be fixed after a month of being in the house. Avoid this builder at all cost. Many other builders are out there that can provide better service and quality.

Pulte cuts corners, from poor quality dry wall to 24" center studs on interior. Two outlets in huge basement. Lower end appliances. No ceiling fans without huge cost. Cheap wire racks/shelves in all closets. NO landscaping included. Small driveways and garages. Poor lighting in bathrooms.

Received excellent customer service which exceeded my expectations.

We’ve had major systems out to the house on several occasions for systems failures including plumbing,electrical,havc mechanical, flooring, etc, just an extremely poor job on site management and quality control. Pulte should review performance standards and hold responsible their management team’s performance, but apparently do not.

In general so many issues with painting e port finishing a on the walls,stairs, windows, and garage floor. Disappointed

First off, Ping was very helpful with me and my family. She answered all questions for us. We came in multiple times before deciding to put interest into buying a home. Brett was an angel to me and my family. During the process, Brett helped us more than we can ever imagined. We are extremely grateful Brett. Thank you Brett. Finally, Jonathan was another angel to our family. Answered all our questions and fixed all things that we needed to fix. Very grateful for Jonathan. We love our house and our family would like to thank you all for making our house a home!

It was a pleasure from start to finish. Everyone was very helpful. My construction manager was very knowledgeable and professional

The process was straightforward, thorough, and informative. Everyone involved throughout the process was very helpful and great to work with. I would recommend Pulte to anyone.

During the home buying process, as an attorney who handles real estate transactions, the process was a bit unconventional as there were no attorneys handling the deal, but the process went smoothly overall. However, our window is cracked and we are missing a screen and there has been no response from Pulte. We have a baby on the way and we have not received any communication on when this window will be fixed or even acknowledgement of our window issue.

I feel comfortable living in this house.

My construction manager Luke was amazing! In todays world it’s rare to actually call someone and not have to leave a message. Not with Luke. He was incredibly busy in December trying to get as many families as possible into their new homes before year end and still made time to answer my call, listen to any concern I had and take care of it. Pulte is lucky to have him ! My sales consultant CJ was also outstanding! Thank you

Overall experience was positive, everyone we worked with was professional and responsive. They certainly communicate proactively when there are construction, permit delays and kept us appraised.

We were very pleased from the outset to the final stage of moving into the new home. Each team member has been very communicative with potential delays, progress, etc. They have responded to our questions in a timely manners and resolved minor issues with new home very quickly. Overall, it’s been a wonderful (affordable) buying experience in a difficult real estate climate and market.