Pulte Homes Reviews

The construction manager Edward was on top of all issues and responsive. Britney (sales) was also very helpful and responsive to questions. We have had a variety of issues that are to be expected of new builds, Pulte has been very good about fixing issues that arise.

Our home was delayed by several months, but it finally came and was pretty smooth upon delivery. There are a few minor issues, but nothing major.

Excited to move into our new Pulte home. We had a great experience with Daniella from the sales office and Adam the builder, who helped with orientation of our new home features. They were both very knowledgeable and answered all of our questions and went above and beyond for us.

I purchased this Pulte home as an investment property. Being remote, I thought it would be a painful process to close the home. Surprisingly, starting from sales/marketing, loan approval, insurance, construction updates and closing, everywhere Pulte beat my expectations. Garett who was responsible for construction progress made sure that I was updated every week promptly at the scheduled time, leaving a voice mail when I am not available to receive call, sharing bunch of pictures showing weekly progress and bunch of video calls to make sure I get to see the construction as if I am local. Kudos to him. Thanks Pulte for this wonderful experience !! ... More

it a great experience thank you

The home turned out gorgeous and the Pulte team that we worked with was so easy and on top of every last detail. I would 100% recommend building with Pulte.

You really need to slow down the building process and look more to the details more accurately. There are a lot of loose ends and repairs on going for this home. The warranty department process is not very efficient. The warranty issues are taking way too long to get resolved. The repair guys are a joke!

Not wnough communication and after 45 days we are seeing many subpar efforts on the details. Caulking is cracking light fixtures are wired incorrectly, drawers dont close properly and air vents are clearly crooked. The attention to detail is just not there

Buyers should not be your quality control department. Secondly, the process to fix issues under warranty is so painful.

I loved working with my sales agent. He was and continues to be supportive through the process. This is my second Pulte home. I also work well with my construction manager who is responsive to any issues I have. My disappointment is in some of the fine details and some of the issues I'm having post close. There is a reason why I bought a new home and it was so I wouldn't have to fix anything. Turn-key. While there is an expectation for some minor issues, I find mine rather unsettling. 1) Three-way lighting switches wired incorrectly 2) Clothes rack in master closet came clear out of the wall when clothes were hung 3) Roof leaking evidenced by water spots on celling in upstairs bedroom 4) concrete walkway to front door cracked clear across slab (poured in Oct), closed end of November and 3 weeks later concrete issues (to which I'm told it happens and not under warranty). I've been in the home for under a month and third person to move in on the street. I shouldn't be responsible to fix anything related to poor construction or poor product used. While I expect there will be some issues, I would not expect the issues I'm experiencing within the first month of ownership. The construction manager has been great at responding but again turnaround to actually fix issues (electrical, leaking roof) should be faster. Concrete should be replaced. It's unacceptable for this repair to be my responsibility after I was only in the home 2/3 weeks before the crack appeared and while two other homes are being build on either side of me by Pulte and with workers accessing my property. ... More

We are very happy with our purchased condo unit especially with the quality of materials used in the construction as well as with the services provided!

Well first of all being a Canadian from purchase to walk into our new home it was a pleasant experience! Not being around only talking to contractor and seeing pictures that Lance sent us ever two weeks was amazing! Truly like a tv show. Handed the keys walked into our dream home! WOW! Amazing! Everything above and beyond our expectations! Thanks you Angel and Pulte Homes

The amount of emails and different people reaching out was really confusing. Since purchasing it seems you gave our email to a mailing list. The emails are flooding in. Hard to figure out which ones need attention and which ones don’t. Someone reached out about our warranty yesterday. Turns out they were trying to sell something. Were FLOODED with paperwork.

Everyone at Pulte made the process fun and easy, from beginning to end.

Looks like this Home is built to last for a long time. Thanks.

The overall experience was good.

Quality and experience is good

Pulte employees on the whole were very good. My only complaint would be that they allow you a walk through of the home to note items or issues which need to be corrected however this is typically 1.5 to 2 hours and it is impossible to detect every issue both inside and outside of the home during that short period.

The house itself is wonderful but the lack of communication between the trades and the construction managers needs work. Don’t even get me started on the delay of utilities that pushed our date of closing by about a solid month and a half almost two months. Aside from all that the sales agents and construction managers are real friendly and professional and the finished product is good.

Very efficient and professional homebuying experience. Quick to repond to any issues.

Pulte puts your mind at ease once they turn in the keys. They continue to emphasize their approachability and reliability both in their words and action. Thank you Pulte!

We closed on the 6113 Nauman home with Pulte on November 21, 2023 with the promise and understanding that the house was “move -in ready.” However, we received a home that was not finished, poorly constructed, and not cleaned. After more than a month of our closing date, we haven’t been able to live in the house. We don’t have a home at the moment and people are still working on fixing issues that should have been fixed before the closing day. We did understand that there was an issue with the flooring in two if the bedrooms and that it would take the construction team a day or two at the most to fix the issue. However, this has turned into a much bigger issue that has made us question the entire quality of the home’s structure. In addition, we are now looking at a much longer construction timeline. Most importantly, we are seeing that this issue with the flooring is affecting the entire home and we are very concerned that this home will have long term issues. Almost the entire upstairs floor is getting fixed, both your field manager and costumer manager both agreed that the original work on the home was horribly done. In addition, they both agreed that they wouldn’t pay the price we paid for this house with so many issues (I am attaching pics of the floor situation). In addition to the flooring issue (now in the majority of the upstairs), the master bathroom was done very poorly and has many sharp edges in the bathroom and tiles that are sticking out. In addition, the paint job is messy, the framing on the doors and baseboards were not sanded before being painted, the gas stove was not hooked up, there is paint on the floors, the house was not cleaned, there was trash and nails in the backyard, and we know that the first floor is not level. These are just a handful of issues, it is impossible to name them all. We have sent pictures of all around the house where things were not finished or done very poorly to Chris and Becky. But the more we walk around the house the more things we find. Like I said before, we don’t have a home to live in right now and this is a very big inconvenience. I spoke to Becky this morning and I told her that even if everything gets fixed at this point, we are going to need a monetary compensation. These inconveniences have added extra cost to our lives. We have to compensate the people we have staying with, their utilities have gone up, we are eating out because we don’t have a place to cook, and we have to pay for child care to be at the house while the crew is working. We are rearraign our work schedules so we can be at the house while things are being fixed or asking to work from home, to be here for the crew. In addition, we are now having to drive an extra 15-45 minutes to work and to drop off our son at school because we are no longer staying in the neighborhood. We have small kids who are now away from their home, have less time with us, and have had to adjust to a variety of changes due to the additional work on the home. On top of everything, this whole situation is putting a lot of emotional stress on us and on our kids to the point of affecting our relationship as a family and as spouses. As I stated in the beginning of this letter, your company did not fulfill its part of the agreement and sell a move-in ready home. We expect Pulte to make things right. ... More

Art did an awesome job, showing me everything I needed to know from troubleshooting household problems to warranties for appliances and Ac.

2nd Pulte home. Excellent quality, great warranty. Just one minor detail, builder should ask about the toilets. I had to replace all of them. All were too small/short.

The sales experience was good. However, the interior craftsmanship, such as tiling and painting was horrible even with paying for upgrades.