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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Excellent service by Pulte
- Sathish S.
- Verified HomeBuyer
- December 27, 2023
- Raleigh, NC
I recently purchased my first home with Pulte, and the experience has been exceptional. From the initial sales process to the move-in, everything has been smooth and efficient. Pulte's team was incredibly professional and attentive, ensuring that all my questions were answered promptly and that I was kept informed at every step of the process. What impressed me the most was their commitment to their schedule; they were sharp and on time with every milestone, which made the entire experience stress-free. As a first-time homebuyer, I had heard about potential hiccups in the process, but with ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Won’t recommend Pulte mortgage. Rest is good.
- Anonymous
- Verified HomeBuyer
- December 27, 2023
- San Jose, CA
I won’t recommend using Pulte mortgage, but the rest of the process went as expected. The sales people were very helpful and the construction manager was excellent.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall a very good build
- Richard F.
- Verified HomeBuyer
- December 27, 2023
- Saint Paul, MN
Our construction manager Andreas was amazing! Everything I asked him I'd he could do, he did! He never let me down. There have been a few issues even after closing and he is still willing to help out. The closest doors do not open or shut properly once you hang up close so he is looking for a solution. All the closets only have storage shelves in them and do not have the proper racks for sliding clothes which he is also working on fixing for me. He is kind, patient, smart, polite and professional. Highly recommended!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great
- Chris Z.
- Verified HomeBuyer
- December 27, 2023
- Beaufort, SC
Rachel at Salem Bay is great. Very helpful and friendly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Shobhit S.
- Verified HomeBuyer
- December 27, 2023
- Georgetown, TX
It is a great experience to buy a house from Pulte. From their marketing team, sales representatives till closing everything is very smooth and organized which really make buying decisions positive and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great location
- Rigoberto S.
- Verified HomeBuyer
- December 27, 2023
- Aurora, IL
Communication was great throughout the process. Multiple touch points to visit the home while under construction. The house was delivered on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Good Experience.
- Jayshree M.
- Verified HomeBuyer
- December 27, 2023
- Warren, NJ
Pulte provided me guidance on all the steps from contract to closing. I am happy with my home purchase and the surrounding neighborhood area.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Worst home buying experience out of 7 homes owned
- Patrick L.
- Verified HomeBuyer
- December 27, 2023
- Menifee, CA
Pulte failed to work with the city to obtain certificates of occupancy - 4 month delay into house. The walls are thin. The paint - may not be paint. The trim on the house is a form material - easy to break off the siding. There were no lights or hardware on the cabinet. We paid thousands extra to get a "quality" home and Pulte just didn't deliver.
Pulte Homes responded:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Recent Home Purchase
- Robert M.
- Verified HomeBuyer
- December 27, 2023
- Upton, MA
We recently purchases a Pulte home and overall it was a good experience. However we would advise new buyers to be very vigilant while doing your walk through. Some of the issues we identified were addressed and there were some we missed until we lived here for a few days. There was a lack of proper clean up on counter tops that were left with sticky residue. Paint drops on new hardwood floors. Stains on new tile floors.Hand rail on basement stairs not properly attached. Garage door doesnt stay closed unless deadbolt is attached. These are issues that should have been taken care of prior to ...
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 3
Great process!
- Anonymous
- Verified HomeBuyer
- December 27, 2023
- Stuart, FL
The overall experience was impressive! The responsiveness is exceptional. Highly recommend Pulte.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Just ok
- Anonymous
- Verified HomeBuyer
- December 27, 2023
- Westfield, IN
Pulte is just ok- not exceptional
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
They are simply efficient and exceptional
- Manikanth C.
- Verified HomeBuyer
- December 27, 2023
- Commerce Township, MI
They are very efficient , timely , and exceptional
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Wahba T.
- Verified HomeBuyer
- December 27, 2023
- Kissimmee, FL
Staff is very professional and friendly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Jake A.
- Verified HomeBuyer
- December 27, 2023
- FLORENCE, AZ
My wife and I have had nothing but good things to say about our home building experience. We would definitely recommend it to anyone.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Average can be better .
- Musab A.
- Verified HomeBuyer
- December 27, 2023
- Hilliard, OH
Overall I’m happy with the house but for sure the quality didn’t worth what I paid . After I move in for the first week , there is Squeak from the floor of the master bedroom , which is very annoying , the paint quality is bad . My project manager bob uphouse is very great and helpful .
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Pulte Homes exceeded our expectations...
- Zahit S.
- Verified HomeBuyer
- December 27, 2023
- Raleigh, NC
We purchased two townhomes in a new community built by Pulte Homes. Pulte Homes exceeded our expectations by delivering us high quality homes. Great designs, superior workmanship, high quality materials and appliances.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Joe was a great guide to everything
- Mandeep A.
- Verified HomeBuyer
- December 27, 2023
- San Jose, CA
It was a great experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall, great experience
- Benny M.
- Verified HomeBuyer
- December 27, 2023
- Hendersonville, TN
Great experience with Pulte, our building managers were very responsive and quick to assist with any and all issues. For the price, would expect some higher end materials but overall, happy with our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pretty bad experience, poor service quality by the builder.
- Pavan G.
- Verified HomeBuyer
- December 27, 2023
- Franklin, TN
Poor Build quality and is way below from phase 1 homes. There were a lot of issue due at closing, promised to resolve and is now no one owns it and is a service requests that never gets resolved or taken care of. Service requests created 45 days ago are still not resolved. Matt the build manager, is very keen on hiding the issues at the walk, than having them resolved. Bricks around the home are stained different and do not match and the issue still exits and Matt promised to take care at the closing and now bears no responsibility. Kitchen Pantry wooden shelving are all broken, cracks ...
Pulte Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com ^AF
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 1
Stephanie
- Stephanie A.
- Verified HomeBuyer
- December 27, 2023
- Orlando, FL
Health was great! Very attentive and reliable.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Happy and Thankful to choose Pulte Homes
- Chidananda P.
- Verified HomeBuyer
- December 27, 2023
- Anna, TX
We love our new home !! Had an awesome experience building with Pulte Homes. Our construction manager Dan was really helpful and patient throughout the journey. Since we are first time homebuyers he was really patient answering all our concerns and queries. Its been over a month we are in our new home and have no complaints and whenever we need any help Dan is always prompt to support us . Very happy and grateful for all his hard-work and efforts to make our dream come true . Overall a very and satisfying experience and feeling blessed to build with Pulte Homes !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My second Pulte home!
- Melanie L.
- Verified HomeBuyer
- December 27, 2023
- Dumfries, VA
Quick and easy buying experience. The home I purchased was already built and ready to sell. The mortgage rate program was very helpful. Everyone I came into contact with was professional and made the process seamless.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Reserve at Emerald Woods
- John C.
- Verified HomeBuyer
- December 27, 2023
- Columbia Station, OH
We recently moved into our new home, and the experience has been very good. Brandon and Ed were both extremely responsive and regularly went above and beyond our expectations. This could have easily been an opaque build process, but Ed kept us up to date on everything that was happening and quickly resolved any concerns to our satisfaction. Brandon was also a pleasure to work with and stayed involved to answer any questions long after we signed our purchase contract. I still can’t believe how quickly it all came together and we’re so excited to enjoy our beautiful new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Positive 1st Time Home Building Experience
- Aaron A.
- Verified HomeBuyer
- December 27, 2023
- Johns Island, SC
Your experience with building a new home is 100% dependent on the quality of your Construction Manager. Fortunately, after the first month they switched us to a rock star. Henry was superb. His communication skills, attention to detail, calmness under pressure, customer service soft skills, and organizational skills were the sole reason this build was a success. While most CMs would have let little things slide, Henry took personal pride in the home build as if it was his own home. He is an asset to Pulte and I truly hope they compensate him well. I also wanted to briefly express our ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great job Pulte homes Team
- Richard K.
- Verified HomeBuyer
- December 27, 2023
- Fort Lauderdale, FL
We had an excellent sales person in Peggy Pfeiffer who patiently and diligently guided us through the home buying process. Our construction project manager Seth Nisall did a phenomenal job. His guidance through the process and completion and tips for after care have been warmly received and respected, our interior designer also has high praise for him
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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