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Pulte Homes

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14919 Reviews in All Areas

Star Rating Breakdown

5 ★ 7141

4 ★ 3034

3 ★ 2207

2 ★ 1305

1 ★ 1232

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Great walkthrough and knowledgeable builder. One complain about sound insulation

  • Kay H.
  • Verified HomeBuyer
  • October 09, 2025
  • Lynnwood, WA

Everything was great until recently when I started living at 18 Degrees. During the walkthrough, my wife and I were told that the insulation between units are good and that there are multiple layers between the units. However, we have noticed that we can hear our neighbors through the walls and that's been unpleasant. For having homes close to a busy street, I would have appreciated a thicker window and better walls for soundproof insulation.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad your initial experience was great, but we’re sorry to hear about the sound issues you’ve encountered. We appreciate you bringing this to our attention and will share your concerns regarding insulation and windows with the team to see how improvements can be made for future homeowners. ^KH

Total Score 5

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Jordan H.
  • Verified HomeBuyer
  • October 09, 2025
  • Saline, MI

The whole experience was great beginning to end. There were some delays on the lending side, but it was handled very quickly and professionally. The biggest critique I have with the home is placement of light switches and a few outlets for convenience. Outside of that, the workmanship method my standards, and the materials used in construction were better than my last home with a different builder!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great homebuying experience and are happy with your new home! We appreciate your insights on the light switches and outlets placement; we will share your comments with our team. We appreciate your kind words and hope you enjoy your new home for years to come! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Extremely easy experience! Customer service was beyond!

  • Chandra H.
  • Verified HomeBuyer
  • October 09, 2025
  • Durham, NC

They attended to every detail. Was extremely responsive and delivered a fantastic product. In fact we are considering buying another unit!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that everything was handled promptly and to your satisfaction! It’s wonderful that you’re happy with your home and even considering another purchase. We truly appreciate your kind words, enjoy your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Job!

  • Riley H.
  • Verified HomeBuyer
  • October 09, 2025
  • Stuart, FL

Jason and Johnny did a great job running the project. Jason was more responsive at the end of the project than in the middle but overall he did a great job and went abbove and beyond some things at closing.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that Jason and Johnny were responsive and helped make your experience a great one! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Had a great experience buying pulte home

  • Sarath G.
  • Verified HomeBuyer
  • October 08, 2025
  • Apex, NC

I have recently bought pulte townhome in apex, NC. Overall buying experince is smooth and quality of home is very good. I am very happy with service of construction manager. I highly recommend pulte homes.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a great homebuying experience with our team! It’s great to know that your construction manager provided excellent service. We truly appreciate your recommendation and hope you enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Quality Home with a great floor plan

  • Stanley B.
  • Verified HomeBuyer
  • October 08, 2025
  • Mount Dora, FL

In general the house purchase went well and we are happy with the end result. Some of the issues we had were solved quickly others are taking too long.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that your purchasing process went well and are happy with your home and loving its floor plan! We're sorry to hear that you are experiencing concerns in your home and trouble getting them resolved, we'd like to help, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Natasha and Josh both great people to work with.

  • Bryce L.
  • Verified HomeBuyer
  • October 05, 2025
  • Florence, AZ

The only issue so far is apparently there is no power to the ceiling fan wires in the the front bedroom.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience while working with Natasha and Josh! However, we're sorry to learn that you are experiencing concerns with your electrical. We'd like the opportunity to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

good

  • Jose Gabriel M.
  • Verified HomeBuyer
  • September 19, 2025
  • Tomball, TX

good home but no used de best material for make, air conditiones unit is less than require for home in zone 1

Pulte Homes responded:
Thank you for taking the time to share your feedback. While we are glad to hear that you are happy with your new home, we're sorry to learn that you have some quality concerns. We would appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

See review

  • Robert S.
  • Verified HomeBuyer
  • September 17, 2025
  • Wesley Chapel, FL

Everything went smoothly from initial walk through, then closing and a few warranty request went very smooth , I would highly recommend anyone purchasing a Pulte Home

Pulte Homes responded:
Thank you for taking the time to share your feedback. While we're sorry to hear that you experienced some concerns in your new home, it's great to know our team resolved them quickly! Your recommendation means a lot, and we’re so glad you’re enjoying your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Fair price for a quality property

  • Marc M.
  • Verified HomeBuyer
  • September 17, 2025
  • Stuart, FL

Everyone involved in the process of purchasing this property was very professional, from the sales teams to the finish guy.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that every step of your homebuying experience was professional and positive! We appreciate you taking the time to share your experience and hope you’re enjoying your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

David has been very responsive to minor issues we have found

  • Paul Edward E.
  • Verified HomeBuyer
  • September 16, 2025
  • Tucson, AZ

The purchase process was smooth, and post-closing, David, our construction lead, has been great with answering questions via phone and text.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear the purchase process went smoothly and that David has been responsive and helpful with your questions after closing! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

quality of workmanship

  • Lina D.
  • Verified HomeBuyer
  • September 16, 2025
  • Stuart, FL

Overall ok with this workmanship of home, but kitchen cabinets are nothing but cheap cardboard and I upgraded to level 5. I’d had to see level 1.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you’re overall satisfied with your home, but we regret to hear the cabinets did not meet your expectations, especially after your upgrade. We would like to escalate your concerns to leadership, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Overall

  • Vittorio C.
  • Verified HomeBuyer
  • September 15, 2025
  • Estero, FL

A great experience all around. Great quality home, second Pulte home purchased pre construction. Price could of been a bit better but not bad.

Pulte Homes responded:
Thank you for sharing your feedback with us. We are thrilled to hear that you had a great home buying experience with us and are happy with the quality of your new home! We appreciate your kind words and your feedback on pricing. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

These guys rocked!!

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2025
  • Kingston, WA

Brandon and Shawn were amazing. They were both professional, responsive to concerns in a timely manner and patient in explaining the details of the new house. They listened and addressed all of our concerns big or small. Jacob was organized and clear about discussing warranty and how to follow up issues after Key day

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are delighted to hear that Brandon, Shawn, and Jacob made the process smooth and kept you informed throughout the way! It’s wonderful to know they addressed your concerns with professionalism and care. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good intro meeting, good design center meeting, good process

  • James J.
  • Verified HomeBuyer
  • September 10, 2025
  • Carol Stream, IL

Our house was constructed with the finest workmanship.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience with the intro meeting, design center, and overall process was smooth, and that you’re pleased with the quality of workmanship in your new home! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

A Reputable National Builder

  • Anonymous
  • Verified HomeBuyer
  • September 10, 2025
  • Washougal, WA

Overall a great build experience and a good, quality product. Cons: 1) not flexible with customization; 2) for our community, the higher priced homes get the same standard items as the lower priced homes.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear that you had a great build experience and are happy with the quality of your home! We appreciate your comments regarding customization and standard features across different price points, and we’ll share your input with our teams as we continue to evaluate ways to enhance the homeowner experience. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Enjoying my new home

  • Donald C.
  • Verified HomeBuyer
  • September 10, 2025
  • Easley, SC

The house is well built. Many big closets. The two Pantries in the Kitchen are great. We have over a moth, found no major problems. The two small things were corrected very fast. We do miss the built in Shower seat in our old house.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that you are enjoying your new home and its layout! While we're sorry to hear that you had some concerns in your home, we're glad they were quickly addressed, and we appreciate your note about the shower seat. Your input is valuable as we continue to refine our designs! Thank you again. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

First time homebuyer

  • Jennica H.
  • Verified HomeBuyer
  • September 10, 2025
  • Rancho Cordova, CA

I had a great experience with Pulte. They were excellent start to finish. Brent, Santiago, and Luis were all so helpful and responded immediately if I had questions or concerns. As a single woman buying my first home I never felt that I was being taken advantage of or given any different treatment than any other client. I’m so impressed with Pulte. I will recommend them to everyone I know.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Brent, Santiago, and Luis provided such helpful support throughout your journey and made the process smooth from start to finish! It’s wonderful to know you felt confident and well taken care of during your first home purchase. We truly appreciate your recommendation and are so happy to welcome you to the Pulte family! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pulte does lots of cost cutting. Services and supporting staff is awesome.

  • Rinkeshkumar Babubhai P.
  • Verified HomeBuyer
  • September 10, 2025
  • Cottage Grove, MN

Overall home buying experience is very well. Staff is very co-operative. Quality of equipments used to build house is not worth what we pay. They have doen lots of cost cutting by selecting lower quality or lower functionality equipments.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that your overall homebuying experience went well and that our staff provided helpful support! However, we’re sorry to learn that the quality of some of the equipment did not meet your expectations, and we’ll be sharing your comments with our team as we continually work to improve. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Great Experience

  • Chris A.
  • Verified HomeBuyer
  • September 10, 2025
  • Columbia Station, OH

Very organized and transparent experience. Teams coordinated well together and kepT me informed throughout the process

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your experience felt organized and transparent, and that our teams kept you well-informed throughout the process! Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Bang for Buck

  • Prasad K.
  • Verified HomeBuyer
  • September 09, 2025
  • Manteca, CA

The best is no design center selection hassle unlike at Lilac

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re so glad to hear you had a smooth process with the design center! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

I love my new home!

  • Mohammed A.
  • Verified HomeBuyer
  • September 09, 2025
  • Macomb, MI

My experience was great. Also, my sale man, now became my family member Antoine was excellent. I highly recommend him to anyone trying buy or build new home at Deerbrook. Also construction manager Maria and her team were very excellent. Tony was excellent too. My overall interaction with all the member involve was nothing but memorable.

Pulte Homes responded:
Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Antoine, Maria, Tony, and the rest of the team made your homebuying journey memorable! Your recommendation means a lot, and we’re so happy to have you as part of the Deerbrook community! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales/0project manager

  • Scott M.
  • Verified HomeBuyer
  • September 09, 2025
  • Estero, FL

Dylan sales Kristopher project manager awesome helpful trustworthy

Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that you had a good experience with Dylan and Kristopher! Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Enjoy your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beach House Built with Ease!!

  • Sarah R.
  • Verified HomeBuyer
  • September 09, 2025
  • Myrtle Beach, SC

We love our new home in Myrtle Beach. The Pulte home building experience was so easy, smooth and satisfying. We are so happy and would recommend Pulte for your next new home!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you are loving your new home and had a smooth home building experience! We appreciate your kind words and your recommendation! Enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience from sale to close

  • Alyssa F.
  • Verified HomeBuyer
  • September 04, 2025
  • Tomball, TX

This is not my first homebuilding experience, but it is my best one. My salesperson Paul worked with me around the sale of my current home and when I had to change the close date on my Pulte home more than once. My GC, Brian, was phenomenal in getting everything fixed that I noted on our walk-throughs. He was also very thorough in explaining the construction of the home. Pulte Mortgage has also been super helpful. At each stage in the process, I felt heard, taken care of, and not stressed. Highly recommend.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Paul, Brian, and our mortgage team made your homebuilding experience the best one yet! It’s great to know you felt supported, cared for, and stress-free throughout the process. Congratulations on your new home, enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

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