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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great experience
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Bonita Springs, FL
Very professional group. They did what they said they would and didn't over promise.
Pulte Homes responded:
Thank you for sharing your feedback with us. We are so glad to hear that you had a great experience, and our team delivered on their commitments! It's great to know that they provided a straightforward and professional experience for you! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
A solid build
- Diana R.
- Verified HomeBuyer
- August 01, 2025
- Myrtle Beach, SC
Building my forever home was a really important endeavor and the Pulte sales, design and construction team made it a great experience. Each member of the team was knowledgeable, attentive and responsive. The floor plan is amazing and I have the perfect lot. If I had one desire, it would be that the porch exterior would be a bit more finished with trim or brick work. That said, I really love my new home!
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that our sales, design, and construction teams helped make building your forever home a great journey! It’s wonderful to know you love your floor plan and home's lot. We appreciate your feedback about the porch exterior—it's valuable insight as we continue to improve. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I have had a wonderful experience with Pulte !
- Nancy R.
- Verified HomeBuyer
- July 26, 2025
- Plain City, OH
I have had a wonderful experience with Pulte ! From the very beginning Claire, at the model home, was a great guide through the process. The site manager, Steve, was helpful through the building stage. The attention to detail and quality is evident throughout our home. I would recommend Pulte to anyone considering a new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Claire and Steve provided great support throughout your journey and that you're happy with the attention to detail and quality in your home! We truly appreciate your recommendation and are so glad you're enjoying your new Pulte home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Our Pulte home home buying experience
- Sandra M.
- Verified HomeBuyer
- July 26, 2025
- Davenport, FL
Our Pulte team was truly the best. From our construction manager Juan C to sales and financing team Joel Maria Carlos Lauren and the rest. We love you guys and will always be a part of our life story.. Pulte gave us more than we were asking … we love our new home .. thank you so much … Pauline and Sandra
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear how special your experience was and how much you love your new home! Your kind words for Juan C, Joel, Maria, Carlos, Lauren, and the rest of the team mean the world to us. We're honored to be part of your journey, welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
great fit and finish. will insulated.
- Richard Z.
- Verified HomeBuyer
- July 25, 2025
- Albuquerque, NM
Working with Frank and Lisa was a pleasure. We don't feel forgotten
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you’re happy with the fit and finish of your home and that it's well insulated! It's also wonderful to know that Frank and Lisa made the process a pleasure and that you continue to feel supported. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Trusted builder
- Anonymous
- Verified HomeBuyer
- July 24, 2025
- Fuquay Varina, NC
Very happy for the new home. The customer services in Pulte home is very helpful.
Pulte Homes responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you are happy with your new home! It's also great to know that our customer service team has been helpful for you. Congratulations, wishing you many more happy years ahead in your home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great sales and warranty support. Average Workmanship
- Rajashree N.
- Verified HomeBuyer
- July 24, 2025
- Novi, MI
The whole purchase and closing experience was very professional. Responses to queries and warranty fixes were quickly resolved. Poor workmanship which led to warranty issues could have been addressed during the build avoiding inconveniencing the purchaser. Pulte supervision is to blame due to lack of adequate supervision of their subcontractors during the build.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your purchase and closing experience was professional and that warranty responses have been handled promptly. That said, we understand your frustration with the workmanship issues and would like to make leadership aware of your concerns. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Pulte Review
- Jackie P.
- Verified HomeBuyer
- July 23, 2025
- Queen Creek, AZ
Having previously owned a Pulte home for 31 years, i was excited to purchase another one. The experience from start to finish has been exceptional. I love the neighborhood, the community is amazing. It looks as nice as i expected it to.
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're honored that you chose us again after 31 years and thrilled to hear your experience this time was just as exceptional! It’s wonderful to hear that your experience was exceptional and that you’re loving both your new home and the community. We wish you many happy years ahead in your new neighborhood! Congratulations and enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Team Members
- Cassandra S.
- Verified HomeBuyer
- July 23, 2025
- Stuart, FL
I am very pleased with Vincent, Antonio, and Tony. Vincent and Antonio were incredibly helpful throughout the entire purchasing/building process of my new townhome, and Tony has been helpful after closing with questions that have arisen. I would highly recommend meeting with Vincent to purchase your new home.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Vincent, Antonio, and Tony provided such great support throughout your homebuying journey and beyond! It's wonderful to know your experience was positive from start to finish. We truly appreciate your kind words and your recommendation. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very pleased
- Janine O.
- Verified HomeBuyer
- July 23, 2025
- Myrtle Beach, SC
We recently purchased a Pulte home and couldn’t be happier. From the sales team, to the project manager over construction to dealing with Pulte Mortgage (best rates available on select homes) and Pulte homeowners insurance, it all went super smoothly. This is our 5th new home purchase and the Pulte organization was professional,, courteous and prompt on every single detail. Since getting into the home, we found a few minor issues (ie closet shelf came loose). These issues were addressed within 24 hours and promptly taken care of. Pulte outshines its competitors in my experience. We will ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that your experience, from sales and construction to mortgage and insurance, was smooth and professional! It means a lot to know that minor issues were handled promptly and that you feel confident in choosing Pulte again. We truly appreciate your trust and loyalty, and we're honored to have been part of your journey. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Nice home given the right opportunity.
- Chris L.
- Verified HomeBuyer
- July 23, 2025
- North Port, FL
Our sale rep. Zac was a huge help in finding this home. He stayed in contact with me for months until we finally sold our home and were able to make a move. He assisted us throughout the process. The home itself more than meets our needs and takes a while to adjust to. When we discovered some "issues", they were mostly addressed in a reasonable time. Brittany in their customer care department has been outstanding with listening and assisting us with the issues. As a senior couple in our 70's, we do find it to be a somewhat high learning curve to contact multiple Pulte, HOA and other ...
Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're glad to hear that Zac was such a helpful and consistent support throughout your homebuying journey, and that Brittany has continued that care through the customer service experience. We understand that navigating multiple portals can be challenging, and we appreciate your patience and willingness to adjust. Your insight is valuable, and we’ll share it with our team to help improve the process for future homeowners. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
My Pulte Experience
- D’Christopher Montrae N.
- Verified HomeBuyer
- July 22, 2025
- Manteca, CA
My first interaction with Pulte Homes was with the sales rep Amir. Amir was great to work with! A true professional & always quick to respond via email or answer my phone calls. I never felt pressured nor was he pushy during any of our conversations. He explained every part of the home buying process. My construction manager Tremel and his assistant Denhem were equally fantastic! Both were patient & very thorough during our walkthroughs to educate me on the construction process. The quality of my home is a direct reflection of their workmanship & attention to detail. Even after Closing, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Amir, Tremel, and Denhem provided such a professional, informative, and supportive experience throughout your homebuying journey! It’s wonderful to know you felt well-guided every step of the way and that the quality of your home reflects their dedication and attention to detail! Congratulations on your new home and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Our home was quality built. Same as condo in Arielle in Palmer ranch.
- Arthur C.
- Verified HomeBuyer
- July 20, 2025
- Nokomis, FL
Debbie and Chris were GREAT on everything.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you're happy with the quality of your home and that your experience was a positive one! We're glad Debbie and Chris were great throughout the process. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Competent and easy process for start to finish in buying our new home
- Anonymous
- Verified HomeBuyer
- July 18, 2025
- Minneapolis, MN
the buying experience was great and the personnel fantastic!; the Staff competence and attention to detail through the process was excellent. The after buying and having to deal with the HOA/Pulte not so great.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your buying experience was great and that our team provided excellent support throughout the process. We’re sorry to hear that the post-purchase experience with the HOA and Pulte hasn’t met the same standard. Your comments are appreciated and will be shared with the appropriate teams to help us improve. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New Home Purchase
- Dale B.
- Verified HomeBuyer
- July 16, 2025
- Brooksville, FL
Jeff, our project manager, was awesome to work with. He kept us informed on the progress. Pulte Financial Dept was an absolute disaster to work with. Requested same information multiple times and on our way to closing, after 6 months of processing, notified us we required another 4582.51 to close. After 6 months they gave us an hour to come up with additional money!!!! Absolutely horrible.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear that Jeff provided great support and kept you well-informed throughout the construction process. That said, we’re truly sorry for the frustration you experienced with the financial side, especially the last-minute request so close to closing. You deserved clearer communication and more consideration after months of preparation. Your feedback will be shared with the appropriate teams to help improve our processes. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great team!
- Naim Q.
- Verified HomeBuyer
- July 16, 2025
- Jacksonville, FL
My wife & I had a great experience with Gretchen & Tim. They were both so helpful, informative, patient & sincere throughout the entire process.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a great experience with Gretchen and Tim. It’s wonderful to know they were helpful, informative, and supportive throughout the entire process! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Honest Builder
- Stephen F.
- Verified HomeBuyer
- July 16, 2025
- Duluth, GA
We only met the builder twice for the walk-thrus. Everything was explained well.
Pulte Homes responded:
Thank you for providing feedback for us. We're glad to hear that everything was clearly explained during your walk-throughs! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Smooth process, quick setup
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Lynnwood, WA
Housing prices are all absurd these days so the value isn't really there, but the process itself was smooth and easy, with tons of help from various people in a timely manner. It was the easiest house purchase by far. The appliances and quality are great too.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're glad to hear that you had a smooth and seamless process. It's great to know this was your easiest home purchase yet and that you're happy with the appliances and overall quality. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 2
Responsiveness 5
great
- Manivannan S.
- Verified HomeBuyer
- July 16, 2025
- Concord, NC
thank you very much pulte homes
Pulte Homes responded:
Thank you for providing feedback for us. We're glad you had a positive experience while working with us! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
overall very good
- Steven V.
- Verified HomeBuyer
- July 16, 2025
- Estero, FL
Justin made the process very seamless and the house was completed in the timeframe given. The quality of the house is very good. The only negatives would be that everything shouldn't be an upgrade for the price you are originally paying with the "standard" house. Also some of the items in the house should have been an option, for instance fans or pendant lighting. As for your mortgage company, we feel that the employees are incompetent in knowing what to ask for upfront and not wait until a week before closing to ask for a laundry list of items that could not possibly be met. ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that Justin made the process smooth and that your home was completed on time with quality that met your expectations. We're especially sorry to hear about the challenges you faced with the mortgage process. Your feedback is truly appreciated and will be shared with the appropriate teams to help us do better moving forward. Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Friendly, knowledgeable staff in all positions.
- John S.
- Verified HomeBuyer
- July 16, 2025
- Bluffton, SC
Decision to purchase was made during the first in-person visit with Gabby, our salesperson. We had done online research and used the Pulte tools to design the home that we wanted, but Gabby was able to help us tailor our wants and needs around the budget that we wanted to work with. Donna help us with design decisions to further customize to your needs. Bob, our construction manager, was easy to work with and responsive to our needs. We used Pulte Mortgage and everyone, from start to finish, was knowledgeable and helpful with our financing needs. Couldn't have asked for a smoother home ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your experience, from your first visit with Gabby to finalizing your home with Donna and Bob was smooth, personalized, and enjoyable. It’s great to know our team helped tailor your vision within your budget and that mortgage team supported you every step of the way! Congratulations and enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Positive Homebuying experience
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Manteca, CA
It was a very good home buying experience from start to finish. Everyone including the sales office, the home team were very positive, willing to address your needs, attention to detail, helping attitude. I had a few items as a part of the move in which needed to be taken care and the construction manager and his team ensured everything was smoothly taken care of and had a pleasant hand over. Overall good experience.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that your homebuying experience was positive from start to finish! We’re glad to hear our sales team and construction staff were attentive, helpful, and focused on the details throughout the process. We're especially pleased that your move-in items were handled smoothly and to your satisfaction. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Honest and committed home builder.
- Joseph P.
- Verified HomeBuyer
- July 16, 2025
- Myrtle Beach, SC
Pulte Homes is a great builder ! Not only do they build a solid home, their attention to detail is fantastic. They are very responsive to your concerns and address any issues very quickly. From sales reps. to project managers, all are a pleasure to work with.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that you’ve had such a positive experience with Pulte, from the quality of the home to the attentiveness of our team! Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Good Experience
- Michael H.
- Verified HomeBuyer
- July 16, 2025
- Estero, FL
Fine details could be a bit better but have been great taking care of them.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we're sorry to hear that some details could be better, we're glad to hear that our team has been responsive in resolving them! Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Best tract builder experience
- James M.
- Verified HomeBuyer
- July 16, 2025
- Fishers, IN
So, one thing to know is you are not buying a custom home, despite what you think is custom home pricing. This is tract building with all the limitations therein. Once you normalize on that fact, I can then assess the experience with Pulte. In my view, having bought several new homes from builders in different states, Pulte's process and standards are high in the industry. We really appreciated being able to enter the property as it was being built to see the progress, especially in finishing stages where you are measuring, bringing in contractors to do your own post-closing work, ...
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had an overall positive experience. It's great to know you valued the transparency during construction, the flexibility to prepare for post-closing work, and the responsiveness of our team in addressing punch list items. If there's anything we can help out with, don't hesitate to reach out to us. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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