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Pulte Homes

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

14919 Reviews in All Areas

Star Rating Breakdown

5 ★ 7141

4 ★ 3034

3 ★ 2207

2 ★ 1305

1 ★ 1232

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Found a great new home

  • Alma B.
  • Verified HomeBuyer
  • July 16, 2025
  • Liberty Hill, TX

Easy experience in buying the new home. They were very responsive to address items from home inspection and their own blue tape inspection. Home has nice finishes and just exactly what I was looking for as my next home. My pups and I are very happy in our new home.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you had a smooth and enjoyable experience with us! It's great to know that your concerns were addressed and resolved quickly. Wishing you many happy years ahead! ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Lockbourne, OH

Pulte team made my home buying experience simple.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're overjoyed to hear that you had a seamless and positive experience throughout your home-buying process! Congratulations on your new home and enjoy! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great house overall. Happy

  • Monique P.
  • Verified HomeBuyer
  • July 15, 2025
  • Queen Creek, AZ

Great house as a new build. Always some issues to resolve with a new house. Have positive vibes they will address at the one year mark without issue.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that you are happy with the quality of your new home and enjoying it! We're confident our team will follow through and take care of those fixes. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mi hogar

  • Rita R.
  • Verified HomeBuyer
  • July 15, 2025
  • Coachella, CA

Emocionada y agradecida con todos porq me pudieron ayudar en todo el proceso recorrido

Pulte Homes responded:
¡Gracias por compartir tus comentarios con nosotros! Nos alegra saber que nuestro equipo fue de ayuda durante todo tu proceso. ¡Disfruta tu nuevo hogar! ^KH

Total Score 5

Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

New home

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2025
  • Osseo, MN

My family is very happy with our new home and i has been a great experience building a home with pulte.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that your family is happy and enjoying your new home! Congratulations and wishing you many happy years ahead! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Love the house

  • Andrea M.
  • Verified HomeBuyer
  • July 15, 2025
  • Monroe, NC

Prior to closing , appreciated the orientation and instruction for care of the home. Closing was excellent. Very happy with the value of the home. Very warm welcome by several Pulte representatives. Builder is awesome. Follow up customer service is poor.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you felt well-prepared after the orientation, had a smooth closing, and are happy with the value and warm welcome you received. That said, we’re sorry to hear that your follow-up customer service hasn’t met expectations. If there is anything we can do to help, don't hesitate to reach out to us by emailing us at customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Seamless experience

  • Nicole C.
  • Verified HomeBuyer
  • July 15, 2025
  • Tucson, AZ

Smooth process. The team was very responsive and helped get the information I needed along the way. Any issues identified, were addressed and handled promptly. Certainly recommend this team for those looking for a builder that demonstrates quality, service, and integrity.

Pulte Homes responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a smooth and seamless process with our team. It's great to know that they were responsive and handled all of your concerns. We greatly appreciate your kind words! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Construction Manager

  • Linda H.
  • Verified HomeBuyer
  • July 15, 2025
  • Bonita Springs, FL

My Construction Manager, Chris, was very knowledgeable, attentive, & organized!! He was a pleasure to work with & on top of everything!!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you had a positive experience while working with Chris! It's great to know that he was knowledgeable, attentive, and organized throughout your process! Congratulations and welcome to the community! ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great Builder

  • Reginald W.
  • Verified HomeBuyer
  • July 15, 2025
  • Middleburg, FL

My wife and I enjoyed the Pulte experience. Our experience began with the sales agents, and included the financial specialist all the way to the construction manager. What a wonderful experience and we just love our new home.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you are loving your new home and had such a positive experience with us. It’s wonderful to know that our team helped make your experience enjoyable. Congratulations and wishing you many happy years ahead! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Quality home right we’re we needed one

  • Mark C.
  • Verified HomeBuyer
  • June 24, 2025
  • Libertyville, IL

We had a time crunch to make selections for the construction crews. The staff were helpful in making sure we could get in, which was a trick from 1,000 miles away. They kept us informed as the build progressed and had a video walkthrough since we were so far away. A couple electrical items were cleared up quickly after closing and we are happy with our selections.

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We’re delighted to hear that our team was able to support you throughout the process. It’s great to know that the video walk-through and ongoing communication helped make things smoother for you, and that any post-closing concerns were addressed quickly! Thank you again. ^KH

Total Score 5

Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Hawks Grove

  • Brian H.
  • Verified HomeBuyer
  • June 13, 2025
  • Riverview, FL

Starting with the sales team, then the construction team, closing team, and warranty team team, it has been a very simple and well-run process

Pulte Homes responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you have had a positive experience with our sales, construction, closing, and warranty teams! It's great to know that your process was smooth and enjoyable! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Outstanding Service

  • Terese G.
  • Verified HomeBuyer
  • June 11, 2025
  • Anna, TX

Amazing Customer Service! Everyone has been great. Angel helped me through the sales process, Heather went above & beyond in my closing, & Lincoln did the same when it came to initial move-in issues. He responded within minutes each time I called him - even on the weekend - & he ensured that every issue was addressed. I have only had to contact Jessica (in Customer Care) once; however, I was impressed with her quick response and follow through. I have had a wonderful experience with Pulte

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that your experience with our team has been such a positive one from start to finish. It’s especially great to hear how responsive and supportive the team was throughout your sales, closing, and move-in process. Thank you again and congratulations on your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • Michael W.
  • Verified HomeBuyer
  • June 11, 2025
  • Noblesville, IN

Good experience first time homebuyer. Bryam, Obie, Christa, and Nick did a great job.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a positive experience with us, especially as a first-time homebuyer. It’s great to know that Bryam, Obie, Christa, and Nick helped make the journey a smooth and memorable one. Enjoy your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Andrew and Derek were great.

  • Manish M.
  • Verified HomeBuyer
  • June 11, 2025
  • Charlotte, NC

The home building experience was great. They gave update every week. Andrew toured the house before drywall and post drywall. He paid attention to every detail/issue provided by the predry wall inspection report and inspection post house was complete.The pantry could be bigger, the towel holders are not installed by default, the sweaky noise when walking on 2nd floor. The sod were dead initially, i complained and Andrew had it replaced it in a month. The salesperson should show other designs as well and not only focus on three model houses.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that your homebuilding journey was a great one, and that Andrew’s attention to detail and consistent communication made a positive impact. We appreciate your feedback on areas for improvement — including the design options, towel holder installation, and second-floor flooring. It's also great to know that your concerns about the sod were addressed promptly. Thank you again and enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Maple Ridge Clinton Twp., MI

  • Christine Z.
  • Verified HomeBuyer
  • June 11, 2025
  • Clinton Township, MI

Kay, our salesperson, was great throughout, always responsive. Ben, the project manager, is knowledgeable and kept us informed on progress.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that Kay was consistently responsive and supportive throughout your experience. It's also wonderful to know that Ben kept you well-informed and brought his expertise to the project. We appreciate your kind words! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Realtor and construction manager

  • Millard S.
  • Verified HomeBuyer
  • June 11, 2025
  • Calabash, NC

We love the house the process was good

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear you are loving your new home and that you enjoyed the process! Enjoy your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My experience with this builder was the easiest process I’ve ever had from beginning to end the team was always responsive to my questions and concerns this was the most seamless process ever done

  • Ida d.
  • Verified HomeBuyer
  • June 05, 2025
  • Beaufort, SC

My experience with pulte homes was the most seamless process I’ve ever experienced From beginning to end from Rachael who helped me facilitate bank transfers to Michael who walked me through the various systems in the house great team

Pulte Homes responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a smooth and seamless process from beginning to the end. It's great to know that Rachael and Michael provided you with helpful and responsive service along the way! Thank you again and enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very good

  • Soraia N.
  • Verified HomeBuyer
  • June 04, 2025
  • Winter Garden, FL

Excelent experience! Excellent attend.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had an excellent experience with us! It's great to know that we exceeded your expectations. Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Well done

  • Bradley R.
  • Verified HomeBuyer
  • June 04, 2025
  • Estero, FL

Well oiled machine. Everything went very smooth. I was surprised by how well organized the company home buying process is. Full Marks

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a smooth and enjoyable experience working with us! Enjoy your new home! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

New home build

  • Sarah R.
  • Verified HomeBuyer
  • June 04, 2025
  • Charlotte, NC

My home buying experience with Pulte was great. Travis from the sales team was very helpful in the early stages and our project manager, Andrew, was amazing as we moved through the building process. Overall I had a great experience.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We’re so glad to hear that Travis and Andrew helped make your homebuying journey a great one. We appreciate your kind words and are thrilled you’re enjoying your new home! ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My salesperson Courtney was awesome!

  • Catherine L.
  • Verified HomeBuyer
  • June 03, 2025
  • Zionsville, IN

My experience with the whole Pulte team has been fantastic

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our team, especially Courtney! We appreciate your kind words. ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our building manager Jerry was always very responsive and informative

  • Lerissa A.
  • Verified HomeBuyer
  • May 20, 2025
  • Richmond Hill, GA

The sales to the build was an easy process! Everyone was very friendly and helpful. We are so far happy with the build and haven’t encountered any major issues.

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a smooth and enjoyable process. It's great to know that our team was friendly and helpful throughout the process! ^KH

Total Score 5

Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Our Builder (Bob) is the best in the business

  • Justin L.
  • Verified HomeBuyer
  • May 02, 2025
  • Hilliard, OH

Bob was fantastic throughout the build process, any issue or concern that was brought to his attention was handled appropriately and swiftly. He made the entire process smooth. We were thankful to have such a trustworthy person staying on top of our home build, including meeting deadlines that were necessary to close on time. I highly recommend Bob from Pulte Homes!

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you had a smooth and enjoyable process, thanks to Bob! It's great to know that any concerns were addressed and resolved quickly. We appreciate your kind words and your recommendation! ^KH

Total Score 5

Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

This has been a great experience!

  • Ken S.
  • Verified HomeBuyer
  • April 29, 2025
  • North Port, FL

This home is beautiful & well-built. Pulte’s team provides the support needed & is responsive to any concerns. From the sales rep to project manager to warranty care manager, promises are kept to ensure the satisfaction of the customer to maintain the standards of quality expected. Please let me know where I can offer suggestions for any minor improvements for the future.

Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are enjoying your new home. It's great to know that our team has been responsive and supportive throughout your journey. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

My new digs

  • Judith D.
  • Verified HomeBuyer
  • April 22, 2025
  • Mentor, OH

The house is perfect for my needs The layout and all the options I chose are just what I envisioned. Construction manager informative and kept me up to date and responds promptly to emails. Minor problems delt with quickly. Only complaint house was winter build. Now weather better no driveway or final grade done although new builds have these

Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that your construction manager was informative and responsive throughout your process. While we regret that you experienced some minor issues, it's great to know that any of your concerns were delt promptly. Thank you again. ^KH

Total Score 5

Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

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