Pulte Homes Reviews

Project manager has been responsive to all concerns at this time. Bryson has been good to work with. Continuously finding more and more issues/concerns (e.g. shower stoop drains to bathroom floor, stair rail spindles are already splitting). My concern is what will I continue to find.

Great experience with Pulte homes.

Please take your time when doing a final walkthrough and do not rush. If more time is needed please submit in writing for the time. I missed more things that needed fixed than I realized. I suggest Pulte Homes use a better product in their showers. When sitting on the Master bathroom bench be careful because once the product is wet, you will start sliding. I will be installing a hand rail and sitting on a towel to prevent any mishaps.

all invovled were very helpful and friendly

I'd like to start with how amazing my contractor Kevin has been with everything pre close. Extremely helpful and responsive. But the quality of work from outside companies have been terrible, not happy with windows, sliding doors and the quality of fixing things. It's really turning into a frustrating situation with lack of responses from quality control being helpful. HOA has been great and very helpful but they can only do so much. Just think everything is too much going on for Pulte to keep up. It's giving the ones who live in a home lack of attention and help.

Tankless hot water heater doesn’t work. Been in the house 3 days and can not get hot water! Plumber came to work on it and still doesn’t work! Many issues need to be resolved! Lovely house but not satisfied.

Lots of challenges from the beginning w pulse lender , time to get things done. And then when house under appraised only way to bring price down was to close 3.5 weeks earlier. However the house had a lot of punch list items that even with 2 weeks post closing was not finished. 5 weeks major items complete. Still a few left that time is tbd. Jeremy was least helpful…seems after he got the sale he could care less to make things right. Adam was the most communicative with repairs. Rob and Julie are good too. However seems to be a lot of sneaky tactics. And rushed work to finish homes w issues w walls, ceilings, etc that had to be fixed. There was no way it would be done in 3 days before closing and instead of pushing closing bc house was not ready I was promised the two weeks I was gone out of country after closing it would be complete. If anything things got worse rather than better. ... More

From day 1 everyone at Pulte was pleasant to work with and responsive to questions and concerns. Lincoln is an upfront and honest individual, who went above and beyond a few times to keep me informed with progress and what steps were next.

Please do not use pulte’s PGP for your closing. Get your own. Destiny is one of the most unprofessional people we have ever dealt with. Pulte tried to move our closing a week later because they did not submit the paperwork to the proper county. Having this mistake they told us just the day before our closing and was unwilling to fix it. We remedied the situation on our own and they still didn’t want to close. We made them close and destiny was very unprofessional through the whole thing. Then when we closed our keys did not work for our house. When we told them all they said was the keys should work. We worked it out on our own and they gave us the keys to the right house but installed a different houses lock onto our house. There are a lot of things they didn’t fix in our walkthrough as of the closet door not closing and our guest closet falling off. Also speaking to all our neighbors they received closing gifts from pulte and we received none. Which that isn’t a big deal but being a first time home buyer this process is supposed to be exciting and they took all the excitement out of it. Pulte is not worth it. ... More

Overall satisfied with entire process starting from sales to construction . Folks involved with us were very helpful, honest and with clear thoughts .

Starting with Mark our sales agent he misrepresented many issues. Especially the closing. We were force to live in Airbnb for 3 months at 3x price of our mortgage. The quality of the build is a disaster, our windows are so misaligned we could not put in blinded. Doors are different heights, garage doors were broken and 6weeks later not fixed. The grass was dead on arrival. Tommy, our finally construction manager did everything humanly possible to help but there were to many problems. I warn anyone not to buy from Pulte. Oh, the dog park in Verdana Village is so small no one uses it.

Great communication and follow through from the Pulte team we worked with.

This is our third home in SW Florida with three different builders. Our delivery expectations were high but were disappointed with the final product and the amount of items required to be repaired on our 30 day punch list.

We had a small punch list and Mike and crew took care of things quickly and professionally.

Overall a very good experience. Timely repairs of minor glitches

There seems to be no quality control in place. So many things needed to be taken care of after we moved in.

I appreciate how helpful Andy Davis has been with warranty issues.

My experience from the initial call throughout the entire process was seemless. I had my own realtor who was amazing in bridging any gaps in knowledge. Jessica, Wendy, Dale were my main point of contacts and they were all amazing and very responsive. Even after closing Dale still assisted with my inquires (going above abs beyond). I definitely am happy with my home and the work everyone put in.

We built great relationships while building our home with Pulte. The sales experience was great. We were able to secure a great deal on our homesite and build. The building project manager was very communicative, professional, and understood and tended to our concerns. He really went above and beyond. The only negative part of our entire experience is that for what we paid for the home—the workmanship and details on certain things is almost unacceptable. Some door jams unlevel. Walls bowed. Ceilings lines unlevel. These are things that you don’t necessarily catch unless you look for them specifically. That said, we understand the problems facing the current construction market. Sloppy work and workers can’t be easily avoided simply by firing the workers since there aren’t more workers to take their place. And all in all—we are very happy with our new home. The location and neighborhood and neighbors are all wonderful. And the home is sure to be worth twice as much within a few short years. ... More

Everything is what we wished for

Throughout the entire process Jennifer and Bill were very informative and helped with any questions or concerns we had. I would highly recommend Pulte to anyone considering to build.

Josh was absolutely great- knowledgeable, great follow-up, not pushy, helpful, kind - really want to make it a great experience

This is my second pulte home. The first one was half the price of this one and didn't have as many problems as this one has. For half a million dollars we have a list of issues that I'm still waiting to get fixed or resolved by our construction manager. A lot of little details that were overlooked and it's very frustrating when you spend this kind of money on a house.

I have built five custom homes before our rowhome and I am extremely disappointed in the quality of the build and the lack of high quality products in our million dollar home.

Overall it is clear that the builder expense trumps quality and customer experience. Examples include garage door wasn’t working. It was determined it was due to electrical line to sensor being damaged in wall. Solution was to run new line outside of the wall and leave it hanging. Garage light and opener are more than an arms length away from door- solution was leave it cause it would be expensive to fix. Tile grout was not done correctly-two different colors, uneven, and thin set showing through. Solution throw a colored sealer over it that was the wrong color and does not address uneven installation or adhere to thin set. Essentially I bought a new construction home that needs resale home corrections. ... More