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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 14919 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Warranty work
- Albert H.
- Verified HomeBuyer
- April 21, 2025
- Myrtle Beach, SC
As with any new homes, there will be some minor issues, the important thing is getting to the right person to resolve them. My experiences with Jason have been awesome, he keeps me in the loop and schedules the work at my convenience and follows up with me to check my satisfaction level
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. While we are sorry to hear that you have had some concerns in your home, we are so glad to hear that Jason has been helpful in resolving them. It's great to know that he is responsive, communicative, and focused on your satisfaction! Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
It was about above average
- Henry M.
- Verified HomeBuyer
- April 19, 2025
- Conroe, TX
Hello my experience buying was pretty good, what comes after is the issue. A lot of little issues in workmanship come up after buying a new home. A few small issues present themselves and all has to go through the Pulte ticket system. They are quick to answer but it seems that almost every week I notice something new not done to its best ability. I will still recommend them as they have handle the issue I have pit in a ticket for. But the truth is that I would have love to just move in and have no worries. Sales team is great, william the project manager was awesome, our project manager now ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your homebuying journey went well and that you had great support from William and Lauren. We are disappointed to hear that you had concerns with your new home right when moving in. Your insights help us with future improvement, and we will be sure to share your comments with leadership. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
We had a little bit of a problem at first as your project manager left and was replaced,however, Pulte was very responsive with addressing any issues that came up as we closed out the project.
- John C.
- Verified HomeBuyer
- April 16, 2025
- La Grange, KY
Pulte and Pulte mortgage were very helpful in our entire process. We can say that your people were very professional from Dawn in sales to our final project management team. No real issues or problems were encountered!
Pulte Homes responded:
Thank you for taking the time to share feedback with us. We're thrilled to hear that your experience with both our teams was smooth throughout your process! Our team strives to provide professional and helpful service, and it’s wonderful to know that we met your expectations. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Pulte Homes - great experience
- Robert B.
- Verified HomeBuyer
- April 16, 2025
- Kyle, TX
We purchased a home in February 2025. As we were relocating from a different state we were very happy with the willingness to work with us from virtual viewings to virtual signing. Travis in sales and Josh the superintendent were amazing to work with. Josh was available for questions and fixed every concern promptly. Would definitely buy from pulte again
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had such a positive experience with Travis and Josh, especially with your process being all virtual. It's great to know that they provided you with helpful, responsive service, and addressed all your concerns! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall- wonderful and recommended!
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Plainfield, IL
I’m about 95% happy with my new home, and overall, it’s been a great experience! Everyone I interacted with was fantastic—especially the builder and the community, which really exceeded my expectations. The only hiccup I encountered was a lack of flexibility around the closing date. It was a bit stressful and frustrating at first, but thanks to the builder’s help, I was eventually able to get it moved. That alone speaks volumes about the kind of support you get with Pulte. Pulte has proven to be a great builder, and aside from the closing process (which I consider a minor bump), everything ...
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that overall, you had a great experience, and the community exceeded your expectations. While we apologize that you had a bit of stress and frustration around the closing date, it's great to know that our team was able to support you! We truly appreciate your kind words and your recommendation! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
My new house in saint cloud
- Lucas Fadel M.
- Verified HomeBuyer
- April 15, 2025
- Saint Cloud, FL
It’s a very beautiful and quality house
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you are enjoying your beautiful new home, and that the quality has met your expectations! Enjoy your new home. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Very attentive
- Fausto M.
- Verified HomeBuyer
- April 15, 2025
- Coachella, CA
Working with Pulte Homes as my lender was fantastic. They were incredibly thorough and really went the extra mile to help me navigate every step of the process. Any questions or bumps I encountered were handled quickly and efficiently – it felt like they were truly invested in making things smooth for me. If you're looking for a lender who's both knowledgeable and genuinely helpful, I highly recommend giving Pulte Homes a shot!"
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that your experience with us was positive. It's great to know that our team was able to guide you throughout your process and provide the support needed! We truly appreciate your recommendation and wish you the best in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Project Manager
- Michael B.
- Verified HomeBuyer
- April 15, 2025
- Aurora, OH
Darren the Project Manager is awesome. Great communication and follow up. True asset for Pulte
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that you had a positive experience working with Darren. It's wonderful to know that he was helpful and responsive throughout your process! Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Phenomenal experience with Victor!!
- Pulmattie R.
- Verified HomeBuyer
- April 15, 2025
- Davenport, FL
My husband and I had the pleasure working with Victor to buy our first investment property FL. Victor thoughtful and honest which is hard to find in today’s market, he also straightforward these are ethics we were looking for in person. We got the transaction done quickly with all of his efficiencies. We appreciate all he done for us and continues to follow up after the purchased . He is truly amazing and hope others get to work with him!!
Pulte Homes responded:
Thank you so much for taking the time to share your wonderful experience with Victor. We are thrilled to hear that his honesty, professionalism, and efficiency made your home-buying process smooth and enjoyable! Also, it's wonderful to know that he continues to support you even after closing. Thank you again for the kind words! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good with Pulte
- Terrell R.
- Verified HomeBuyer
- April 15, 2025
- Charlotte, NC
Overall great experience, especially Kelly the sales agent was very caring. The loan process was frustrating due to communication breakdowns and phone calls not being returned in a timely manner. All other experiences were pleasant.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that overall, you had a great experience, especially that Kelly was very caring and supportive throughout your process. We do apologize for the frustration that was caused by the loan process and lack of communication. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. Thank you again. ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Great experience
- Uyen Hoang Bao T.
- Verified HomeBuyer
- April 15, 2025
- Las Vegas, NV
Builders was very nice, always availble to answer questions and make things work based on my expectations
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that our team was helpful, responsive, and committed to meeting your expectations! It's great to know that you had a positive experience with us. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Very attentive building staff and customer service.
- Carlos Andres E.
- Verified HomeBuyer
- April 15, 2025
- Pilot Point, TX
They quickly respond, and they schedule visits shortly after reporting anything. They'll have been friendly.
Pulte Homes responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that our team has been friendly, responsive, and helpful! It's great to know that any issues have been addressed quickly and efficiently. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Ironwood Estates - Tucson, AZ
- Phyllis L.
- Verified HomeBuyer
- April 01, 2025
- Tucson, AZ
My home buying experience with Pulte was pretty painless. I paid a little more than I wanted to pay. I trust Pulte the builder. The only part I have a complaint about is the sloppy construction cleanup!!. Two of the large windows needed to be replaced and were ordered and arrived after my close date. My walk through was prior to the final cleaning. I didn't realize the stains in one of the tubs or the paint left on the den door glass or the glue/paint/mud would left on the tile would still be there after the final construction cleanup. Turns out the stains in the tub are permanent. All ...
Pulte Homes responded:
Thank you for taking the time to provide feedback. We're very sorry to hear about your concerns with the construction cleanup, as this is not the experience we want you to have. We’d like to make leadership aware of this and would greatly appreciate it if you could email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your address and contact information. Thank you again. ^Kelly
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Best Customer Service
- Kieandra H.
- Verified HomeBuyer
- March 21, 2025
- Princeton, TX
My initial buying process was great. Working with Taylor was amazing, she’s patient and extremely kind! She answered all questions and a million emails! After closing, I’ve been with my care manager Agustin, he’s just as amazing. Came out at our 30 day, and has since made himself available for any questions and/or concerns we’ve had about the home. He’s fixed/replaced anything that was broken or incorrect from the original build that was missed. Couldn’t ask for anyone better!
Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that you had a good experience. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Building
- Holly H.
- Verified HomeBuyer
- March 18, 2025
- Brooksville, FL
Special thanks to Rene, Jeff and Brooke. I was treated like family throughout the entire building process.
Pulte Homes responded:
Thank you for the wonderful review and for shouting out our amazing team! We are thrilled to hear that they treated you like family and made your building experience as smooth as possible. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Mary and Alex were extremely helpful in the build and close process
- Paul m.
- Verified HomeBuyer
- March 15, 2025
- Las Vegas, NV
The whole process from initial purchase to close was easy to follow, came with regular updates, and we couldn’t be more pleased with the final product. Suggest some time spent during the closing walk through to have Alex show where the instruction manuals are for the water heater and go through operation of all appliances to ensure you know any peculiar features you may not be familiar with. Mary was also able extremely helpful in providing a list of key subcontractors for everything from general workmanship to pool companies.
Pulte Homes responded:
Thank you so much for the wonderful review! We are thrilled to hear that are happy with your new home and had a great experience with Mary and Alex. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New house
- Elmer N.
- Verified HomeBuyer
- March 12, 2025
- Estero, FL
The best experience I had was with the salesperson, Derek, who was amazing, and the builder manager, Dylan. I had a really great experience with both of them. They were always there for me, and Dylan was especially attentive to my needs. Overall, Pulte is a great company compared to others. I own properties from Lennar, GL homes and Neal Communities, but my best experience has been with Pulte. This is my second house with them, and I have no regrets — it’s been a truly great experience.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience
- Anonymous
- Verified HomeBuyer
- March 12, 2025
- Boyds, MD
Appreciate the pre-drywall, final walkthrough meetings where builder explained everything in great detail.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are so glad that you had a great home-building experience with us and were kept informed throughout the process. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Anthony
- Anthony SR C.
- Verified HomeBuyer
- March 12, 2025
- Estero, FL
Overall we had a great experience purchading a Pulte home. We now are enjoying it.
Pulte Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you had a great home-buying experience and are enjoying your new home. We wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Overall satisfied but attention to detail remains an opportunity
- Anonymous
- Verified HomeBuyer
- March 12, 2025
- Estero, FL
Overall, great experience with the salesperson and the construction manager. They were transparent, quick to respond, accommodating and showed great integrity. While I'm very satisfied overall with the home, there are several less than quality finishes that are requiring repair. I have not received service although the person at the warranty department was very helpful. This is my first experience with Pulte and I have to admit they are a well oiled machine and made the overall experience very easy. We live out of state but the well defined process, consistent updates with photos, and ...
Pulte Homes responded:
Thank you for taking the time to provide feedback! We are so glad to hear that you had a great experience with our team and that you are satisfied with your home. We would like to look into these unresolved items and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Our new build home
- Jacqueline D.
- Verified HomeBuyer
- March 12, 2025
- Discovery Bay, CA
The construction manager(Dorian) who built our home was awesome. He kept us updated every step of the way! We are excited to finally be settled in our new forever home!
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that Dorian provided you with responsive service throughout your building process. We wish you all the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Pleasant Experience from Start to Finish
- Denise R.
- Verified HomeBuyer
- March 11, 2025
- Aurora, CO
The Pulte experience was smooth from start to finish. Transitions between the various components of the process was seamless and the very first Pulte employee contacted remained with me throughout the entire journey. Tina A. was an incredibly cheerleader reliable library for information. She created a calm in a potentially otherwise chaotic process. I’ll forever be grateful.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are so glad that you were pleased with your experience and that you had a smooth process. It's wonderful to know that Tina was a calm, supportive, and informative resource throughout your process! We're truly grateful for your kind words. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Good experience.
- Kevin J.
- Verified HomeBuyer
- March 07, 2025
- Myrtle Beach, SC
Pulte has been a good experience. I would build from them again.
Pulte Homes responded:
Thank you for the wonderful review! We are thrilled to hear that you had a good homebuilding experience with us. Enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Well organized design and production process
- Charles P.
- Verified HomeBuyer
- March 07, 2025
- Estero, FL
Excellent overall experience. Sales rep was outstanding in helping to design upgrades, house and lot choices, very responsive .
Pulte Homes responded:
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you had a great experience with the sales team. ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Mortgage is terriible
- John H.
- Verified HomeBuyer
- March 05, 2025
- Fishers, IN
I love my new home. They did a great job. I hate Pulte mortgage. I spent two and a half days finding, printing and scanning my financial documents, but that wasn't enough for them. They wanted another dozen documents. I gave up and paid cash.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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