Pulte Homes Reviews

Communication is important we are enjoying our new home

Overall the experience was good. We were able to get the lot we wanted. Carolyn at the sales office was great and very helpful. Only issue is that some finishing details were not properly taken care of. Quarter round around the kitchen island was not properly installed and the front door paint is awful. A service request was submitted. As of today still waiting for the issue to be taken care of. Other than that, so far we are really happy with our home.

We were living out of state and working so it was hard to coordinate walk throughs but my sister and brother in laws did the walk throughs for us and Pulte representatives were great. We did meet with Garrett and the warranty representative after we were moved in for three weeks, they were very informative. We are going to send in via the service link as directed items we have seen since we moved in.

Matt in sales office at Alberhill was amazing! He walked us through the buying process every step of the way and kept up updated daily. Dave also was phenomenal he explained everything in detail to us and helped get us everything we needed to get into this home

We have several issues since we officially moved in on January 1st, we close on the house in early December 2024. We had an issue with the stove hood which took about 4 weeks to get someone to come to the house. Once they came to repair it we found out that even though we paid to have the hood with outside ventilation we discovered that there was no outside ventilation. Needless to say this turned into a big project- they needed to cut a whole, replace tile etc. We also had a large crack in the ceiling. When the came to repair it, you could see that there were 2 pieces of sheet rock that came together but had not been jointed so it cause a split. (sorry if not explaining it well- don't know a lot about Contruction). The gentleman that come to repair it has to cut out a large piece of the ceiling to correct it. He did a fabulous job as did the painters that came the next day. These 2 issues have cause us to lose some confidence of the attention to detail during construction. ... More

Our construction manager (Jose) and sales consultant (Krista) were always on top of any issues or questions that we had during the process. Always providing updates on schedules and ensuring we were well informed. Great people to work with.

It was a very good experience. Gabriel and Rodrigo who work for pulte are excellent

Leroy our construction manager made this experience amazing he is responsive and very kind person pleasure to work with

Our construction manager was very responsive and engaging. The process was seamless.

Chris was super responsive during punch list and final walk. He was professional and did a fantastic job.

Pulte build quality homes. My self and my family are very happy with the house we have . Thank you pulte .

The layout worked well for our family and allows for both adults to have their own offices.

Pulte made the buying process quick and simple.

Ashley showed as everything of the models, the floor plans and was very patient with out questions. She answered in a timely manner. She helped us with details about the home. Kyle was the building manager. Same high level of attention. Answered questions. Advised us on things. We had 2 inspections, pre and post drywall. Only minor issues were found that were corrected promptly. The design center was lovely and the people there helpful. There was no push to sell to us or rushing us through the process. We are very pleased with the whole experience.

Pulte has an amazing team members. From the beginning, they guide and help me through the whole process. They made it so easy. Kudos to Rachel, Jaffe, and Clay. They are amazing.

Buying experience was smooth. Throughout the process there was some conflicting information given about a few issues found with the tile flooring, but eventually it was corrected. Since moving in, found additional Issues that need to be fixed and corrected. Emailed the superintendent over a month ago and never received a response. Additionally, I’m not happy with the quality of the work of the flooring. The tiles are not all level, creating a sense of unevenness all throughout the home. It’s subtle, but noticeable when walking around the home without shoes on. Was also an issue when we had an appliance repair technician come to the home to adjust the doors on the refrigerator and was unable to perfectly align the doors due to a slope and unevenness in the tiles under the feet of the refrigerator. Also notice some areas in the carpeted rooms as well. ... More

I had a great experience buying a home with Pulte Homes. The sales rep, Bridgitte, is excellent and has helped me with questions and issues. She gives good advice on what to do.

Everything about our process was smooth. Communication was excellent which was key for us as we were out of state. It's a beautiful home and any follow up we need has been answered quickly.

The sales associate with Pultle homes was excellent to work with. Thank you for all of the help in purchasing the home.

Excellent experience through the buying and after purchase. Communication about loan status could have been more frequent.

Salesperson Mary and construction manager Joseph were responsive and incredibly helpful. What could have been a complicated process was made smooth and hassle-free thanks to the Pulte team. I highly recommend Pulte!

loved the total process, great builder and flexible.

Our project managers were amazing! Great communication and fast responses. They made the whole process so much easier for us!

It was easy making the purchase and I like the location in Wilmington …I’ve only had a few issues (nothing major) which I guess is normal with a new build. Been here a little over a month and I still find things that aren’t very satisfying but that’s my fault shoulda caught it during the Inspection.Overall happy with the fast responses from contractors when anything mechanical breaks down

Working with Jack, Ed and George throughout the entire process. They were very helpful and made the process super easy. Highly recommend.