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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15438 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars in All Areas

15438 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Quality

  • Gerald K.
  • Verified HomeBuyer
  • April 25, 2019
  • Naples, FL

The nicest home I ever purchased with the least amount of faults I’ve ever had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent and recommended

  • John M.
  • Verified HomeBuyer
  • April 25, 2019
  • Austin, TX

Great local team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Neal’s Love Pulte

  • Eric N.
  • Verified HomeBuyer
  • April 24, 2019
  • Yorkville, IL

The entire team was just phenomenal and our home is perfect!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall good quality build

  • Francis C.
  • Verified HomeBuyer
  • April 23, 2019
  • Durham, NC

We are satisfied with the quality of the construction. There were some issues with the balcony during the construction process, which was resolved satisfactorily after several conversations.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homes

  • Vikram K.
  • Verified HomeBuyer
  • April 23, 2019
  • Ellicott City, MD

We are very satisfied with the quality of our home. The only thing I wasn’t very happy about is the absence of a threshold in the area between the carpet and wooden floors. I eventually had the field manager install a few for me. Without the thresholds, I had the carpet tacks poking me a couple of times, even though I chose the 1st level upgrade. Had I known of this issue, I would have paid a couple of thousand dollars more to get the 3rd level upgrade.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Great experience

  • Jennifer D.
  • Verified HomeBuyer
  • April 23, 2019
  • Buckeye, AZ

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome Home

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2019
  • Katy, TX

Like all construction there where issues but any time we brought something up it was addressed and corrected. Pulte is a great builder and I would recommend them highly

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional builder

  • Adil K.
  • Verified HomeBuyer
  • April 23, 2019
  • San Antonio, TX

Thank you so much for Pulte that did for me my dream home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pulte Homes - Worth the money

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Mountain View, CA

Worth the money

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our new Pulte home!

  • Gerald B.
  • Verified HomeBuyer
  • May 24, 2026
  • Leesburg, VA

Had a great home buying and home building experience with Pulte in Cattail Run. Our sales consultant Debbie and our construction manager Christian helped and guided us through every step. Their knowledge, support, responsiveness and communication were all first rate! They made what can be a very complicated and stressful time much easier and enjoyable.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Melbourne, FL

  • Anonymous
  • Verified HomeBuyer
  • May 21, 2026
  • Melbourne, FL

The entire process was excellent. We did not use a real state and were able to buy a new home without any issue in a couple of months. The quality of materials, design, and appliances satisfy all our expectations. We are really happy living in our new home and neighborhood.

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear the entire process went smoothly and that your new home and neighborhood have exceeded your expectations! Wishing you many happy memories in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Jeff

  • Ruben C.
  • Verified HomeBuyer
  • May 20, 2026
  • Brooksville, FL

He was a true professional. He kept us updated, in layman terms, throughout the entire process. Always available for matters pertaining to Pulte and provided great references for those items that did not directly involve Pulte. No question went unanswered. We hope that when we purchase our next investment property in 2 years, we have the opportunity to work with Jeff again. Can't say enough about him as a Pulte representative and as a human being.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Always helpful .but quality slipped if our continued presence and attention to detail di not keep them on track

  • Robert T.
  • Verified HomeBuyer
  • May 20, 2026
  • Boiling Springs, SC

quality slipped if our continued presence and attention to detail did not keep them on track.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good buying experience

  • Douglas K.
  • Verified HomeBuyer
  • May 20, 2026
  • Columbia Station, OH

We love our new home and neighborhood. The purchase process was smooth and easy. The construction manager Jeremy was fantastic addressing all of our questions and concerns.

Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had a smooth and seamless experience with our team! It's wonderful to know that you love your new home and neighborhood! Welcome to the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Shawn

  • Tami F.
  • Verified HomeBuyer
  • May 20, 2026
  • North Port, FL

Shawn, the building supervisor on property here has been wonderful!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

All good except for settlement people

  • Gregory I.
  • Verified HomeBuyer
  • May 20, 2026
  • Conshohocken, PA

Great sales and construction team. Settlement team not very responsive to questions from my title company. Also they insisted we go to Trevose while others settled remotely.

Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you had a great experience with the sales and construction teams, but we’re sorry to learn about the frustrations you encountered during the settlement process. We appreciate you bringing these concerns to our attention as we continue working to improve communication and coordination throughout the homebuying experience. ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Excelent customer service

  • Luz M.
  • Verified HomeBuyer
  • May 20, 2026
  • Melbourne, FL

I want to give a shout out to the Andrews in the team (sales and construction agents) , Crystal and Brian. I had such a wonderful experience with these Individuals. They truly cared for me during the whole process. This was an emotional and difficult time for me and they helped me so much every step of the way.

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad Crystal and Brian provided such caring and supportive guidance throughout your homebuying journey! We’ll be sure to pass along your kind words, it means a lot to know they helped make a difficult time a little easier for you! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great neighborhood and nice home

  • Frederick G.
  • Verified HomeBuyer
  • May 20, 2026
  • New Hudson, MI

Aspen Ridge will be a nice community with a great location and access to various amenities. This is my second time building with Pulte and they have their processes nailed down.

Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear you’re excited about the community and its great location and amenities! It means a lot that you chose to build with Pulte again, and we appreciate your confidence in our team and process! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Experience with the builder was great very detailed when we did our walk through.

  • Willie M.
  • Verified HomeBuyer
  • May 20, 2026
  • Powder Springs, GA

My home buying experience was good I was able to do everything with Pulte from the mortgage to include even the insurance a one stop shop.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Love my new home

  • Angelica R.
  • Verified HomeBuyer
  • May 19, 2026
  • Boynton Beach, FL

Home and materials good quality

Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you find great quality in your new home and are loving it so far! We wish you all the best! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Kacie and Zach were tremendous help!

  • Patricia L.
  • Verified HomeBuyer
  • May 19, 2026
  • North Port, FL

Our home is gorgeous!!! We love it! There have been a few issues that need attention. Our smoke detectors have gone off numerous times, including this evening, for more than an hour for no reason. This needs to be addressed. When we have called Pulte Warrenty for issues with thegarbage disposal and the smoke alarms, help was set quickly. Everyone we have dealt with have been very professional and pleasant. One issue that needs to be addressed is the list of utilities of who we should call for service, it wasn't clear that FPL was electric only. We didn't know that gas came from another ...

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear you love your new home and that Joselyn, Andi, and our warranty team have been responsive and helpful throughout the process! We appreciate your feedback regarding the smoke detectors and utility setup communication, and we’ll be sure to share it with the appropriate team. We wish you all the best in your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

Still awaiting service repair

  • Angela P.
  • Verified HomeBuyer
  • May 19, 2026
  • San Antonio, TX

The overall home buying process itself was great. It was transparent and exciting as this was for our forever home. I’m just not pleased with the service order I had to put in. It’s been about 2-3 weeks, and I was in contact with someone named Josh, and I let him know the repairs still needed to be made. I have yet to hear back. This does not instill a great deal of trust in regards to home warranty issues.

Pulte Homes responded:
Thank you for sharing. We’re glad to hear the homebuying process was transparent and exciting for your forever home, but we’re sorry to hear about the delays and lack of follow-up regarding your service request. We'd appreciate the opportunity to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information?

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Great Experience a first time home owner

  • Collins I.
  • Verified HomeBuyer
  • May 19, 2026
  • Greensboro, NC

This was a great experience as a first time home owner. Quality work and professionalism throughout the entire process would be the best way I would describe this process

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear your first homebuying journey was such a positive one! Congratulations on your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Highly Recommended: A Smooth Process from Start to Finish

  • Antonio G.
  • Verified HomeBuyer
  • May 01, 2026
  • Spring Hill, FL

Working with Pulte Homes was a streamlined and professional experience from the initial purchase through the final move-in. The construction quality is solid, and the value for the investment is clear, especially when considering the modern design and attention to detail. The builder's team was a standout highlight; they were consistently responsive, addressed every question in a timely fashion, and followed through on all commitments made during the planning phase. For potential buyers looking for a builder that balances efficiency with a high standard of craftsmanship, Pulte delivers ...

Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear the process felt streamlined and professional throughout, and that you’re happy with the quality and design of your home! It’s great to know our team’s responsiveness and follow-through made a difference. We truly appreciate your recommendation! ^KH

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Our Pulte Home Experience

  • Susan D.
  • Verified HomeBuyer
  • April 21, 2026
  • Myrtle Beach, SC

Dealing with Pulte Homes was pleasurable and efficient. Everyone we've dealt with have been extremely helpful and easy to deal with. We love our new home as of now. We only rated the responsiveness to issues as a 3 because we've yet to have any issues so we wouldn't know how to rate them.

Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had such a positive experience with our team! It's wonderful to know that you're loving your new home! ^KH

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

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