Pulte Homes Reviews

First off this is a beautiful home, is there some problems that need to be addressed-yes. Things have gotten by the supervisors but with everything that goes into building a home with multiple contractors some do a great job, others are trying to get onto the next job and things are shoddy . Our warranty man Fanuel is doing fantastic job trying to get schedules matched with all involved.

I decided to go with all Pulte products (mortgage, insurance, title company) for my closing. I did this to make things “easier”. What I found is that all of the parties have poor communication that led to delays and inconveniences. Closing was pushed causing me to miss an international trip. The build quality continues to be an issue with no communication on when things will be resolved. Overall, I would not purchase a home from Pulte again.

It’s been a lovely home so far! We’ve had a few issues that came up and we’re address right away. We’re very appreciative to Pulte for our new home, and first new build!

There was an issue with our date of closing and it had to be rescheduled because appliances were not installed before receiving a Certificate of Occupancy. Therefore, our hotel stay was extended, and the moving company charged us a storage fee and a re-delivery fee. This cost us an extra couple thousand dollars. We were not happy to say the least.

Nice home but interior paint is cheap . Have to repaint the interior of the home

The homebuying and new build experience is not for the faint of heart and in life nothing is perfect, but when there were bumps in the road, I have to say Pulte came through with timely responses and solutions to the situations at hand. They worked and are working with me closely on solutions to everything that has come up. Like my sales rep would tell me when issues did arise. Remember Pulte wants happy homeowners when they move in so we will work with you and in the end that is what they did.

We had no problem at all with the construction of the home, the process, walk-throughs, and maintenance requests.

Very unresponsive to issues noted at walk thru

Overall purchase process was good..

Home ready when promised. Initial problems handled quickly.

Our construction manager Daniel was incredibly helpful and thorough throughout the entire building process. He alone warrants the 10/10 rating!

We walked into the sales room for Corkscrew Estates and met Sales Rep Steve P that pretty much decided right then and there that we would be buying in Corkscrew Estates Of course there were facets of the properties that also sold us on buying there (lot size, no amenities etc). But back to Steve P he was so helpful full of knowledge and friendliness we went through the purchasing process without any problems. I’m not the most computer or tech savvy but Steve P was always willing and the most patiently to help us out therefore making the buying part very easy and also correctly done. In the end we did not feel were we dealing with a Sales Rep but rather a friend. Can’t say enough for LeRoy also for making sure all our warranty issues were taken care of immediately. ... More

The process started off easily, but then my house sat with no work being done for a month until right before closing. Then closing had to be pushed back twice. I’ve been in the house for a month and it’s still not done.

Delayed the construction in more than 7 months, and delayed closing over 20 days. Lots of unfinished details, broken doors, drawers. Clogged toillets and bathtube. Dirty pool, without the filter.

Our overall Our overall experience with Pulte was exceptional. They were very responsive when I had questions that needed to be answered. We were able to move in over a month before the original closing date, which was a big help to my family. The only issue we had a problem with was what came with the house. When a family moves into a new home, they should not have to buy any essentials for the home. Our home did not have overhead lights, fans, blinds, and curtains. This was a significant inconvenience for us, and I hope that Pulte will change this in the future when building new homes.

Overall our experience with pulte was great. Allyson at the design center was very helpful with what upgrades were worth the money and also helping us pick out everything to match. Tom and Rob are ranked high in the country and built us a solid house. We love the floor plan and the design and when we do have to submit a work request claim someone is always out within a couple days to address issues.

My experience with the house was very good! Unfortunately, after I received the house, the pool already had a water leak.

Van was knowledgeable, prompt, responsive and friendly.

The home is great, with each bedroom having its own bathroom. 2nd floor landing is a good size and the open floor concept and high ceilings makes the home feel spacious.

I want to say that everyone we dealt with at Pulte during this process was polite, professional and truly wanted to do the best job they could. The final product is everything we had hoped for and more and our punch list is a few simply cosmetic issues. No serious problems or malfunctions of any kind. Malcom did a great job and his follow up was excellent.

Very responsive before the sale, less so afterward, For example, I requested the name of the interior paint 3 weeks ago!

The trim on our cabinets is not lined up there's a nail coming out of our floor there's some epoxy left on a cabinet face there are tacks poking up at every transition to carpet we have paint splattered on our front stoop we have damaged shingles one of our cabinets are cracked a seam is opening up on our kitchen cabinet and several of our windows only open half way. we have brought this to the attention of the service team multiple times and keep getting told it they passed it on. It seems like it was passed to the trash cause no one cares

My builder had rushed closing and left my garage unfinished and multiple issues throughout the house. I have broken wood unleveled floors, cabinets installed incorrectly and paint that is chipping.

I moved into my home in July 2023. I love the house. Only issue is that alot of things were not completed prior to closing that was written in the inspection notes. Having these issues fixed after closing as been a nightmare.

Moved in the end of july. The property was nice and clean few unfinshed items. Construction manager and warranty manage cheerful and helpful. A couple of gripes: Landscaping- the first installed small plants all died. They did replace with something else, not what we would have wanted but. The new trees are planted too deep. They cannot mow without damaging the sod with the big tractor. Wound up mowing myself. Bushes along noth side if of the house all dying no matter how we baby them. We will need to submit to redo the landscaping in the spring. It feels like they put in whatever was left in the nursery. Paint- i did not realize the quality of the basic paint. We would have upgraded to something, its barely primer. Went to sherwin Williams to get touch up and they said they could not match because it is contractor paint with dry instead of wet colorants. Punchlist items. We sent in quite a few punchlist items that we did not see at the final walk. If that was our only oppurtunity we would have spent the day going over inch by inch. Some cabinet doors we dropped in the driveway, i put in the garage and when they came to install, they were warped. It has been a couple of weeks since we sent the lists with no schedule to repair other items, or confirmation of cabinet door reorder. Range- we opted for the fancy fridgidare range and it was not in we we moved in but there was a temp in place. It took about a month to get. Then i had to take a day off work to make the swich, they could not commit to a small window of time. Then when we turned it on we noticed the oven did not work. We scheduled a warranty service the next day. They could not come for a week. They provided an arrival window between 8a and 4p another lost day of work waiting. He got there after 5 , worked on for 30 min then said main board was bad. Not in stock, have to order from the factory. No follow up on status. I suppose i need to take off a 3rd day for the next service call whenever it comes. Still no oven. Overall the house is nice and we like it and the neighborhood. It functions well, just a few things i mentioned above that could go better. Over all the team was helpful and the purchase process was smooth, just need to get to the finish line. ... More