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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15549 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
All good except for settlement people
- Gregory I.
- Verified HomeBuyer
- May 20, 2026
- Conshohocken, PA
Great sales and construction team. Settlement team not very responsive to questions from my title company. Also they insisted we go to Trevose while others settled remotely.
Pulte Homes responded:
Thank you for sharing your feedback. We’re glad to hear you had a great experience with the sales and construction teams, but we’re sorry to learn about the frustrations you encountered during the settlement process. We appreciate you bringing these concerns to our attention as we continue working to improve communication and coordination throughout the homebuying experience. ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Excelent customer service
- Luz M.
- Verified HomeBuyer
- May 20, 2026
- Melbourne, FL
I want to give a shout out to the Andrews in the team (sales and construction agents) , Crystal and Brian. I had such a wonderful experience with these Individuals. They truly cared for me during the whole process. This was an emotional and difficult time for me and they helped me so much every step of the way.
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad Crystal and Brian provided such caring and supportive guidance throughout your homebuying journey! We’ll be sure to pass along your kind words, it means a lot to know they helped make a difficult time a little easier for you! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great neighborhood and nice home
- Frederick G.
- Verified HomeBuyer
- May 20, 2026
- New Hudson, MI
Aspen Ridge will be a nice community with a great location and access to various amenities. This is my second time building with Pulte and they have their processes nailed down.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear you’re excited about the community and its great location and amenities! It means a lot that you chose to build with Pulte again, and we appreciate your confidence in our team and process! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Experience with the builder was great very detailed when we did our walk through.
- Willie M.
- Verified HomeBuyer
- May 20, 2026
- Powder Springs, GA
My home buying experience was good I was able to do everything with Pulte from the mortgage to include even the insurance a one stop shop.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had a great experience throughout your entire homebuying process! Congratulations on your new home, we wish you all the best! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Love my new home
- Angelica R.
- Verified HomeBuyer
- May 19, 2026
- Boynton Beach, FL
Home and materials good quality
Pulte Homes responded:
Thank you for sharing. We're thrilled to hear that you find great quality in your new home and are loving it so far! We wish you all the best! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Kacie and Zach were tremendous help!
- Patricia L.
- Verified HomeBuyer
- May 19, 2026
- North Port, FL
Our home is gorgeous!!! We love it! There have been a few issues that need attention. Our smoke detectors have gone off numerous times, including this evening, for more than an hour for no reason. This needs to be addressed. When we have called Pulte Warrenty for issues with thegarbage disposal and the smoke alarms, help was set quickly. Everyone we have dealt with have been very professional and pleasant. One issue that needs to be addressed is the list of utilities of who we should call for service, it wasn't clear that FPL was electric only. We didn't know that gas came from another ...
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear you love your new home and that Joselyn, Andi, and our warranty team have been responsive and helpful throughout the process! We appreciate your feedback regarding the smoke detectors and utility setup communication, and we’ll be sure to share it with the appropriate team. We wish you all the best in your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Still awaiting service repair
- Angela P.
- Verified HomeBuyer
- May 19, 2026
- San Antonio, TX
The overall home buying process itself was great. It was transparent and exciting as this was for our forever home. I’m just not pleased with the service order I had to put in. It’s been about 2-3 weeks, and I was in contact with someone named Josh, and I let him know the repairs still needed to be made. I have yet to hear back. This does not instill a great deal of trust in regards to home warranty issues.
Pulte Homes responded:
Thank you for sharing. We’re glad to hear the homebuying process was transparent and exciting for your forever home, but we’re sorry to hear about the delays and lack of follow-up regarding your service request. We'd appreciate the opportunity to learn more about your concerns and help resolve them, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information?
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Great Experience a first time home owner
- Collins I.
- Verified HomeBuyer
- May 19, 2026
- Greensboro, NC
This was a great experience as a first time home owner. Quality work and professionalism throughout the entire process would be the best way I would describe this process
Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear your first homebuying journey was such a positive one! Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Highly Recommended: A Smooth Process from Start to Finish
- Antonio G.
- Verified HomeBuyer
- May 01, 2026
- Spring Hill, FL
Working with Pulte Homes was a streamlined and professional experience from the initial purchase through the final move-in. The construction quality is solid, and the value for the investment is clear, especially when considering the modern design and attention to detail. The builder's team was a standout highlight; they were consistently responsive, addressed every question in a timely fashion, and followed through on all commitments made during the planning phase. For potential buyers looking for a builder that balances efficiency with a high standard of craftsmanship, Pulte delivers ...
Pulte Homes responded:
Thank you for sharing your experience. We’re so glad to hear the process felt streamlined and professional throughout, and that you’re happy with the quality and design of your home! It’s great to know our team’s responsiveness and follow-through made a difference. We truly appreciate your recommendation! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Our Pulte Home Experience
- Susan D.
- Verified HomeBuyer
- April 21, 2026
- Myrtle Beach, SC
Dealing with Pulte Homes was pleasurable and efficient. Everyone we've dealt with have been extremely helpful and easy to deal with. We love our new home as of now. We only rated the responsiveness to issues as a 3 because we've yet to have any issues so we wouldn't know how to rate them.
Pulte Homes responded:
Thank you for sharing your feedback. We're delighted to hear that you had such a positive experience with our team! It's wonderful to know that you're loving your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Construction Manager
- Ricky C.
- Verified HomeBuyer
- April 15, 2026
- Santa Fe, NM
Working with Pulte for my first time buying a house was incredible. The communication was great. The construction manager was real professional and polite. He answered all my questions and concerns. He went above and beyond to make sure my family and I were satisfied.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had a positive experience! It's great to know that your construction manager answered all your questions and concerns. Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Andie
- Andrea A.
- Verified HomeBuyer
- April 15, 2026
- Richmond Hill, GA
Aside from a horrible experience with Pulte mortgage, the home itself and dealing with Mike and Heartwood was an absolute dream. He met us over at the new house several times, explained everything to us, walked through with us, and has been extremely responsive if I have needed anything since then. They definitely have the right man for the job over there after closing. I feel very confident and supported that if anything happens with the house, he will be there for us. Thank you Mike!!
Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear you’re happy with your home and that Mike provided such exceptional support throughout and after closing! That said we’re sorry to hear about your experience with the mortgage process and appreciate you bringing that to our attention. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall great experience
- Anonymous
- Verified HomeBuyer
- April 14, 2026
- Clarkston, MI
Very pleased with our new home. The local sales team was exceptional as was Adam the construction manager. The project stayed on budget and the work was finished in a timely manner. Any post-move-in issues we had were minor and the Putle team was quick to set things right.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that you had a great experience and you're happy with your new home! It's wonderful to know that the project stayed on time and any concerns were quickly addressed. Congratulations on your new home, welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Sales consultant, construction manager, mortgage and title employees were all amazing.
- Eric V.
- Verified HomeBuyer
- April 08, 2026
- Westerville, OH
I was delighted with the entire experience start to finish.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had such a positive experience throughout your entire process! Congratulations, welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
First time buyer
- Barbara W.
- Verified HomeBuyer
- April 08, 2026
- Whitsett, NC
Overall I am very satisfied with the whole process. From sales, financing, closing and quality, I have nothing negative to say. Never thought I would own such a nice home for my price range
Pulte Homes responded:
Thank you for sharing your thoughts. We’re thrilled to hear you’re satisfied with the entire process and that your home exceeded expectations for your price range! Wishing you many happy memories in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Hampton
- William V.
- Verified HomeBuyer
- April 08, 2026
- Bluffton, SC
Hampton was attentive and helpful to all of our issues. This was a completely different experience than we had building with dream finders three years prior.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that Hampton was attentive and helpful throughout your process! It’s great to know your experience was such a positive one, welcome home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Quick and simple
- Alfredo H.
- Verified HomeBuyer
- April 08, 2026
- Tomball, TX
While the purchasing process was quick there really were no issues or problems. Overall everything was good and went super smooth.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that you had a smooth and seamless experience! We wish you all the best in your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Eagle Run NC
- Vincent P. M.
- Verified HomeBuyer
- April 08, 2026
- Calabash, NC
Overall very happy. Kitchen Cabinets should be Real Wood. And Closet Shelves should be Wood and very sturdy, Other than that Overall quality is pretty good. Had a few warranty issues. They were addressed, no problems there. I would recommend. Just inspect carefully what you are getting and make changes up front. 9/10 Review
Pulte Homes responded:
Thank you for sharing your feedback. We're glad to hear that you're very happy with your new home! We appreciate your feedback and will share your comments with our team. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Maureen
- Maureen J H.
- Verified HomeBuyer
- April 08, 2026
- Lake Villa, IL
Our Pulte representative and construction manager were amazing to work with. They were honest and very easy to work with. The availability of different layouts of homes was just enough and the selection for interior cabinets, hardware, flooring, tile, etc were a little overwhelming. Stick to a budget and they will help with that! It took o ly 6-7 months from start to finish! Great experience!
Pulte Homes responded:
Thank you for sharing your feedback. We’re so glad to hear your team was helpful and easy to work with throughout the process. It’s great to know everything came together smoothly, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Susan is the reason I am here
- Barbara K.
- Verified HomeBuyer
- April 08, 2026
- Calabash, NC
Susan was incredibly helpful during the buying process. She stayed in touch with me and explained step by step the entire homebuying process with Pulte and visited after I moved in. The house is lovely and we are thrilled with our home buying decision.
Pulte Homes responded:
Thank you for sharing. We're delighted to hear that Susan was helpful and supportive throughout your entire process, even after moving in! It's wonderful to know that you are happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Experience So Far
- Jesse F.
- Verified HomeBuyer
- April 08, 2026
- Royersford, PA
So far, we have had a great experience with our new Pulte home. The purchase process was straightforward and seamless. Since we purchased a quick move in home, we can’t speak for some of steps in the process but the sales process wasn’t overly complicated. Leading up to closing, we had multiple walkthroughs to check the quality of the build and learn the mechanical systems. We had a third party inspector inspect the house prior to closing and they found very few issues, even said it was one of the better new constructions they have seen. Sean (project manager) and Alex (customer support) have ...
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re so glad to hear the process felt smooth and that you’ve been happy with your home so far! It’s great to know Sean and Alex have been responsive and supportive. Enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great experience across the board
- Chellis L.
- Verified HomeBuyer
- April 08, 2026
- Wendell, NC
Pulte team was knowledgeable, efficient, and provided a great product on time
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a great experience throughout! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Miss
- Charlene M.
- Verified HomeBuyer
- April 07, 2026
- Estero, FL
My buying experience was good from start ti finish. Dylan, my sales agent kept me in the loop. My punch list was handed in in a timely manor.
Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive homebuying experience and your punch list items were completed! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very satisfied
- James F.
- Verified HomeBuyer
- March 20, 2026
- Carnation, WA
The house (townhome) is great. Very happy with my decision to buy here. Sales experience, financing, & orientation by the general contractor were all positives. The only negative I've found in the two months I've been here is that communication with the customer service guy is lacking in contrast with the rest of my experience here. I'm currently waiting to hear back from him after having a plumber in to figure out why my drains are having noisy air boluses that seem to be related to an underground sewage pumping system. It's been 7 days since the plumber was here.
Pulte Homes responded:
Thank you for sharing your experience with us. We’re glad to hear you’re very happy with your home and that your sales, financing, and construction experience were all positive. We’re sorry to hear about the delay in follow-up regarding your plumbing concern, we'd want to ensure leadership is aware of this. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Construction Manager
- Robert J.
- Verified HomeBuyer
- March 11, 2026
- Albuquerque, NM
Frank has been excellent, friendly and helpful.
Pulte Homes responded:
Thank you for sharing. We're so glad to hear that Frank, your construction manager, has been excellent throughout your process! It's amazing to know he has been friendly and helpful along the way. Congratulations on your new home, welcome home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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