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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Very organized and responsive builder
- Katherine K.
- Verified HomeBuyer
- July 26, 2023
- New Hudson, MI
Loved working with Jennifer, Luke and Kyle. They were very responsive, helpful, and knowledgeable. Jennifer continues to offer support and help after the closing. I love my condo!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent!
- Anonymous
- Verified HomeBuyer
- July 26, 2023
- Orlando, FL
Pulte is top notch and thorough!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experienced Buyer
- Elinor S.
- Verified HomeBuyer
- July 26, 2023
- Saint Augustine, FL
Had a few bumps along the way but we are very happy with the final product. The homes finishes are far better than the average builder. Lots of thoughtful products included so you don’t have to add them later.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Great process
- Mario H.
- Verified HomeBuyer
- July 26, 2023
- Rio Rancho, NM
Great buying process experience, the is extremely helpful during the whole process, I had no problems at all so far during this journey of becoming a home owner. Very satisfied with Pulte Home!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very happy
- Matthew Z.
- Verified HomeBuyer
- July 26, 2023
- Wake Forest, NC
Great experience with both sales and the construction team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lack of communication during the building process
- Katrina K.
- Verified HomeBuyer
- July 26, 2023
- Lake Worth, FL
Everyone promises to follow up during the building and closing process but they won't. I had to call to follow up every step of the way even when they promised to provide updates.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Good
- Bajireddy L.
- Verified HomeBuyer
- July 26, 2023
- Jamestown, NC
Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible. Good, cooperative and very responsible.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Madhuri M.
- Verified HomeBuyer
- July 26, 2023
- Raleigh, NC
Did a good job. All Happy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Thorough explainer and good to deal
- Bandanawaz M.
- Verified HomeBuyer
- July 26, 2023
- Columbia, TN
I worked with Nichole for buying this home. Nichole was very cooperative and helped with all the required information and made the home-buying experience very smooth and comfortable. Builder Mike also was very cooperative and walked me through the entire house in multiple inspections. He possesed very good knowledge and helped answer all my questions and address any issues reported on time.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Cumbersome process, terrible quality only uplifted by 2 unique individuals
- Michael K.
- Verified HomeBuyer
- July 26, 2023
- Georgetown, TX
Home looked good on paper, demo house was good as well. After signing trouble began. During build there was a lack of initial contact, got however changed by Raul, sales guy and Steve our build foreman. No changes could be done to house and promises of a water loop got forgotten and I had to pay out of pocket. Build quality is what can pass the code inspections plus lots warranty issues. Screen windows was broken, garage floor cracked, GFCI wiring done wrong, HVAC thermostats misaligned, paint marks everywhere and on everything. Installed carpet is creating allergy reactions for all of ...
Pulte Homes responded:
We're incredibly disappointed to hear that you had this experience and we have shared your comments with local leadership so they can look into the situation. We take your feedback seriously and ask if you'd like to continue discussing this, please send us an email including your address and contact information to customersupport@pultegroup.com. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 2
Responsiveness 1
Project Manager - Robb
- Mark H.
- Verified HomeBuyer
- July 26, 2023
- Avon Lake, OH
Very responsive to issues and requests. Takes the time to explain what is going on with the building process. Does his best to make things right.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent experience!
- Kavita A.
- Verified HomeBuyer
- July 26, 2023
- Naples, FL
Excellent experience from start to finish! Highly recommend pulte homes - service was wonderful especially from jolynn gates and Yohan Lopez! Thank you!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I would highly recommend Pulte Homes for anyone looking to build your dream home. The entire process was of purchasing our home was flawless.
- Michael S.
- Verified HomeBuyer
- July 26, 2023
- ALVA, FL
The entire team from Pulte was extremely professional, knowledgeable and courteous throughout the entire home purchase. We were updated throughout with pictures at various stages. We would like to thank our entire team; Dylan S. (Sales Consultant), Angel M. (Construction Mgr.), our design center consultant ( I apologize for not remembering her name), Paula R. (Closing Agent) and Luisa B. (Customer Care Consultant). All have gone above and beyond providing us with updates, answering our numerous questions. Pulte should be proud of their professionalism, attention to detail and follow through. ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I wouldn’t do it again if I had the opportunity
- Franz P.
- Verified HomeBuyer
- July 26, 2023
- Peachtree City, GA
I bought a quick move in home that was already half way completed when I got it. It took two months for the builder to complete the home and during that process I did not receive much updates on the progress. The day of closing they were still trying to rush finishing the home and installing things like windows or doors. I identified several issues in quality and poor workmanship in the the finishers, paint, materials. I pointed it out the builder whose promised to fix everything within 30 days, and since then it has been 2 months and I never heard from the construction manager again and they ...
Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. Thank you. ^AF
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Chadd
- Diana M.
- Verified HomeBuyer
- July 26, 2023
- Utica, MI
Although Pulte is a well known builder, you never know when you purchase a home if it will measure up to your expectations. In this case, I do believe my expectations were met and in some cases exceeded. There are still a few things left to do but I am confident the Pulte team will resolve them as quickly as humanly possible. I am very pleased with the outcome and the results of the Pulte teams' efforts.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Responsiveness is slow
- Anonymous
- Verified HomeBuyer
- July 26, 2023
- Westfield, IN
Responsiveness to issues is very slow
Pulte Homes responded:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com ^AF
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Below average.
- Anonymous
- Verified HomeBuyer
- July 26, 2023
- Leander, TX
I'll start with the positives: The sales manager was the most positive aspect of this experience. He was kind, helpful, and consistent. The price of the home was also fair...but the low price was also paired with low quality. The negatives: Squeaky floors Uneven, lumpy carpet throughout the upstairs Cabinetry installed crooked Cabinet trim cut incorrectly Screw holes in drywall not covered up Paint drippings throughout downstairs floor Deep scratches on the glass on office doors Many of these issues were brought up in the walk-through and pointed out to the construction ...
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 3
Construction
- Harish K.
- Verified HomeBuyer
- July 26, 2023
- CUMMING, GA
I love the construction and process is very smooth
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Quality
- Jon S.
- Verified HomeBuyer
- July 26, 2023
- NEW BRAUNFELS, TX
Quality workmanship Our field manager was great and made the whole experience much more enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent experience throughout the entire building process!
- Kimberly S.
- Verified HomeBuyer
- July 26, 2023
- NEW BRAUNFELS, TX
Everyone I worked with during the build, including the sales agent and the construction manager, kept me well-informed and were a pleasure to talk with. There were no delays with the build - in fact, it was complete ahead of schedule! The quality of the house was beyond what I expected, and I've not had any major issues since I moved into the house. Completed satisfied and I strongly recommend Pulte Homes.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great home to buy
- Michelle T.
- Verified HomeBuyer
- July 26, 2023
- GLENDALE, AZ
We decided to purchase a home from Pulte due to its great quality and design. We are glad and proud to be a Pulte home owner!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Sub Par Quality and poor construction manager
- Edgar A.
- Verified HomeBuyer
- July 26, 2023
- Buckeye, AZ
Several outstanding items during closing were not taken care of. Paint splatter everywhere, chunks of caulking on base boards that were painted over. Missed caulking areas. Even the homes to both sides of us still had blue tape on them after closing. Do not buy from here if you are looking for quality.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Very happy with our new Pulte home
- Joseph C.
- Verified HomeBuyer
- July 26, 2023
- Hendersonville, TN
We were very happy with our new build experience with Pulte Homes. From our first meeting with Andi, our salesperson, we were made to feel at ease and were given a good understanding of the process. Our meetings with the design team and project manager were more of the same. Being from out of town, we were a little nervous about not being able to see the progress on the build but Chad, the build project manager, and Andi did a great job keeping us informed of what was happening as well as sending pictures. On the several occasions we did get into town to see the house, Chad seemed to have ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfactory
- Ronald M.
- Verified HomeBuyer
- July 26, 2023
- Kissimmee, FL
Since we started the process to buy our house, we want to highlight the work of Jose, Project manager, who was very kindly. He helped and guide us in every step of the process, keeping us updated every single minutes. Jose always was there to answer our question and concerns. He deserves five stars for his valuable work and determination. We were so happy to work with him.
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 5
Well-built home
- Dennis M.
- Verified HomeBuyer
- July 26, 2023
- Albuquerque, NM
It took more time to build the house than I expected. Circumstances were a lot different than when I started the process. The house is well-built. I am appreciative now that I'm in my new house.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
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