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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

New home that was built for us

  • Johnathan R.
  • Verified HomeBuyer
  • July 06, 2023
  • Fortville, IN

Nick did an awesome job Making sure every thing was done in a timely fashion He also explained things about that we didn’t understand Niccole was a great salesperson We would highly recommend her to friends for a new home

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent quality

  • Carolyn J.
  • Verified HomeBuyer
  • July 06, 2023
  • Estero, FL

This was my third home build and by far was the best experience I’ve had. McKenzie my sales contact was excellent and always very responsive. Mitch, my construction manager, was by far one of the best people I have worked with. He is a man of his word and followed through on all his promises. His attention to detail is stellar and just what a customer needs for peace of mind. Overall a great experience and I LOVE my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My home completed on Time.

  • Prashant R.
  • Verified HomeBuyer
  • July 06, 2023
  • Delaware, OH

Every process went very well and smoothly, we got the house on time.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Simple, Beautiful and good quality

  • Satya R.
  • Verified HomeBuyer
  • July 06, 2023
  • Avon Lake, OH

We loved our new home. Tough to find a low quality material used for construction. Builder maintained good standards.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sammy and Israel were absolutely amazing to work with!

  • Brandon C.
  • Verified HomeBuyer
  • July 06, 2023
  • Estero, FL

Pulteney provided and amazing home buying experience from start to finish! Sammy and Israel provided us all of the information we needed to pick the perfect lot and home for our family! They continued to give us updates including pictures of the homes progress and were with us every step of the way! Our home is stunning and there is no lack of quality! Thank you for a wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over all good but landscape is very poor

  • Mr. S.
  • Verified HomeBuyer
  • July 06, 2023
  • Concord, NC

I am enjoying with new home however the formation of landscape in backyard is very poor and didn’t farmed well. Other observations, some Of observations not fixed when identified through first and final walkthroughs

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good

  • Pravallika A.
  • Verified HomeBuyer
  • July 06, 2023
  • Georgetown, TX

Overall experience was not great.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Always there to help!

  • Robert P.
  • Verified HomeBuyer
  • July 06, 2023
  • ALVA, FL

buying a new built home can be overwhelming, Pulte makes the entire process painless!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great place to live and a great CM

  • Laurens V.
  • Verified HomeBuyer
  • July 06, 2023
  • Peachtree City, GA

Our CM, David, was amazing. He always contacted us or got back to us, addressed every small or big concern we had in every step of the build. He would not let us close unless we were happy with the results. A couple fibs on the sales team side, but wasnt a deal breaker.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

The builder was there when needed and answered any questions asked. The builder gave time frames of when things were taking place or going to take place. He was very friendly and people oriented. He calmed us down in the face of fear.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Delray Beach, FL

The experience was great! The process seemed long but it was well worth it in the end. It felt like forever but on move on day, you will forget about forever. If you are building, just exercise patience during the process and understand that it will happen when it is supposed to happen. Now go ahead and take the risk, because I am telling you, you will not regret it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Job!!

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Estero, FL

Great experience. Tiffany was a huge help to us. Staff was available to answer questions, We haven’t moved in yet but are confident we made the right choice with our builder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jake and Taylor’s Home

  • Jacob L.
  • Verified HomeBuyer
  • July 06, 2023
  • Orlando, FL

Awesome experience great job by everyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor quality of work .

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • CUMMING, GA

Do not trust on them and get all issues fixed before closing.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Mr.

  • Syed D.
  • Verified HomeBuyer
  • July 06, 2023
  • ALVA, FL

Overall I feel very happy. They builder company is great.Pulte handover me on time. I will send them congratulations and support for future business.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Experience

  • Chad Y.
  • Verified HomeBuyer
  • July 06, 2023
  • Algonquin, IL

Second home we have built and couldn’t have been any happier. From sales to design center to construction to the title company. Amazing staff. Always attentive and eager to listen and resolve any issues we had. Would absolutely purchase again and encourage others to do so as well. Gold standard for home builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast, Easy and Relaxing Process

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Conroe, TX

Pulte ensures that I knew what I was getting. Their staff explained all in good detail. From the beginning to the end, they walked me through it all. No hidden agenda, no hidden fees. Pulte staff were straightforward

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

. Highly recommend. Pulte is a trusted company

  • Angel E.
  • Verified HomeBuyer
  • July 06, 2023
  • La Vergne, TN

I highly recommend they’re amazing with communication, promises, great offers and more

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Maryann and Alan were patient and as accommodating as they could be.

  • Mitch M.
  • Verified HomeBuyer
  • July 06, 2023
  • Huntersville, NC

Maryann and Alan were amazing! They truly guided us through the process and they had our best interests in mind from the signing of the contract to closing. Great representation of Pulte Home Builders! Wonderful experience and job well done!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

2nd thoughts

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2023
  • Noblesville, IN

Our sales rep was wonderful! Our project manager was great. Everything else is average at best. Paid a premium but don't feel like we got what we paid for. Pulte also goes for the cheapest things possible to keep their profit margins high. Would not recommend as my #1 choice

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

All the people I have worked with have been very professional and polite

  • Mary O.
  • Verified HomeBuyer
  • July 05, 2023
  • ALVA, FL

I'm disappointed in the quality of the workmanship. I bought a new home because I did not want to go through the renovation process. The quality of the workmanship has required me to contact Pulte for repairs. The longer I live here the more I see. It disappoints me to have to do this.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte just doesn’t care about their buyer.

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2023
  • La Vergne, TN

If I knew what I know now I would’ve chose other house company to deal with or neighborhood for that matter. They don’t care about their buyers, only the money they can get. Now that I live in this house, I’ve seen a lot of half done job, cut a lot of comers, and just covered their crappy workmanship. Very disappointing. 0 star!!!

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com with a summary of your concerns and your contact information. Thank you. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Very bad customer service

  • Sowmya N.
  • Verified HomeBuyer
  • July 04, 2023
  • San Antonio, TX

Worst experience with the pulte agent

Pulte Homes responded:
We are so sorry to hear that you had a unsatisfactory experience working with our sales team. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^AF

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Typical builder, you need time, patience, no rush.

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2023
  • San Antonio, TX

Love the design of the home, love most of the materials used, but I would only recommend going with this builder or any other builder if you having nothing but time, patience, and not be in a hurry to complete. That being said… The build took 1 year and 1/2 years to complete. Had I not paid beyond full price for this home considering the current market, I would have been more forgiving and flexible with the quality of the home. I do understand supply constraints and labor shortages, but Pulte really needs to figure out how to hold their contractors accountable for their work. The ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

buying experience shared

  • Anonymous
  • Verified HomeBuyer
  • July 04, 2023
  • Leander, TX

Overall experience with the team was very pleasant. Updates and follow up with the buyer was prompt. Meeting deadlines and the hand off crew were amazing people. Overall happy with the buying experience with Pulte

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Our family is Very very disappointed…..

  • Norbert B.
  • Verified HomeBuyer
  • July 03, 2023
  • Island Lake, IL

The buying experience was very nice. However, the closing was a nightmare. The closing date was pushed by the Pulte title closing company because they would not allow our mortgage company to do an escrow account because of the outside landscaping and the driveway and the sidewalk were not completed. We had to pay an extra $600 which was an hour or our mortgage company fault the manager at the pool day office did not when I agreed to that escrow and then all of a sudden she did. I feel like she just wanted to charge us $600 because we did not go with Pulte Mortgage from the beginning so she ...

Total Score 5


Quality 1

Trustworthiness 2

Responsiveness 3

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