Pulte Homes Reviews

It was great. I think Pulte Homes in general is better value for money and it shows in the quality of the house. But please do not go with Pulte Mortgage. They are a joke. No process in what they do. Delays/no communication. Last minute changes to determine "Cash to close". They changed the value four times. You are better off going with any other lender other than Pulte Mortgage.

The process leading up to the purchase/home completion was transparent and useful. Overall the QA process for identifying issues in the home was comprehensive. A few items were still left by the time we moved in - but Pulte has steadily been correcting those. Given all of the things that could go wrong - there are really only two worthwhile things noting: HVAC system in one of the rooms was not effective and Pulte is working on that, and the bathroom master floor is not fully level - which is not a problem yet. However, walking on the tiles sometimes results in a crunch side. There were a few minor cosmetic issues that we didn't bother taking up with the company - because the overall build was very good. Time will tell - but I would definitely use Pulte again. ... More

hope, Ryan, Porter, were great

We enjoyed working with Pulte to build our new home. Kari our building manager was amazing, extremely thorough, and responsive to any question we had. Overall a great experience.

Everyone associated with Pulte has been so accommodating…..from Heidi who first showed the house, Kari walked me thru the closing (long distance) Ryan explaining how things work, Angela via phone conversations, etc. Everything has been relaxing and enjoyable!

The quality was fine. Only complaint we had is the quality of the paint flat paint is not used in kitchen or bathrooms expected more on that issue. The cleaning of the new home was not good. Other than that everything was fine. Thank you.

Home sweet home. Hoping this would be our retirement home.

Build quality is excellent and the weekly update from construction manager Shawn was great.

Everyone for whom we dealt in the completion of our new home were outstanding.

We bought our home in a short time frame after visiting during Christmas. At that time we had to return overseas and trust Pulte throughout the build process to clearly communicate and provide updates as the home was being constructed. When we returned 7 months later the house was nearly done and we were certainly satisfied with the communication and updates via: photos, videos and emails during the build. There have been small issues throughout but Pulte has been responsive and made things right. This is our 3rd new build and by far our best experience. I would certainly recommend partnering with Pulte. ... More

Nos ayudaron bastante con nuestro préstamo y fueron muy atentos

No issues with Salem bay, great work. Some pieces and workmanship on the house seem to of been rushed and not done properly but slowly getting things corrected

Pulte made home buying easy to do, they were great from the start to finish

Excellent engineering and material selection. Great floor plans and upgrade options.

Eficiencia, compromiso, efectividad, cumplimiento entrega,

Throughout the build, the construction manager was excellent with communicating the construction status and any delays due to rain, etc. since I was not in the area during the build. Bi-weekly emails and updates were very informative and included photos which were very exciting to see. The walkthrough the day of close of escrow was thorough and highlighted issues that had been fixed since the previous walkthrough. I really enjoyed working with the construction manager through the build process as he was very responsive prior to escrow closing. That said, however, once I had the keys and surfaced any issues to him, response time seemed much slower. I felt like I had become a lower priority than the homes that were still being built. I wasn't expecting an immediate fix to anything, but a quick text acknowledging "I got your message" would have been easy to do. The slower response time seems to be especially true for the 30-day warranty items (protruding nails, a door that doesn't latch, damaged flooring, etc.) that I submitted. I am still awaiting follow-up and scheduling of repairs from the initial walkthrough as well as a warranty item walkthrough done three weeks ago. Potential buyers should try to be onsite as often as possible (or have a local spokesperson checking regularly on the build) so that any issues that come up can be addressed right away. ... More

We had a bad previous experience with Pulte so we were originally not considering Pulte at all this time. We decided to look at the models anyways and fell in love. The customer service was so great right from the beginning. We expressed our previous concerns with Pulte and they walked us through how those things would be addressed. We decided to go with them and it was a great experience from start to finish. Great communication through emails, texts, and calls. Letting us know the timelines for everything. Now we have an awesome house in an awesome neighborhood. The only things if we were nit-picking would be that the light switches are in weird places and the paint job is not that great. But we are going to paint our own colors anyways. Highly recommend Pulte, especially this group of Pulte associates in our community. ... More

The building experience was simple with all steps outlined. There was someone there to guide us throughout the year long process. Closing was very hectic and the dates were not very flexible, but it was overall a good experience. I was pleasantly surprised with the build quality and appearance of the home.

We had a very good experience with Pulte. We lived out of state for the home building process and felt like the communication was very good making the process not stressful for us. We appreciate Carlos Coronado, he was knowledgeable and quick to respond to our questions. Susan Kane was very easy to work with and also quick to respond.

All of the staff were very professional and were so willing to help the process move quickly.

We love our house. It would be nice if you uses eggshell paint though.

they did awesome job overall had issue with pulte mortgage as they are slow and unorganized basically clueless and the home warranty is very slow as they only deal with specific vendors and they are far out on responses also we believe that they built the quick move in houses faster and put ours off so they could complete the quick move in houses faster

Hoping to live here for many years to come. Whole process was a breeze!

Had an amazing experience working with them!

Overall, highly rated and would recommend. I gave 4 out of 5 stars on the workmanship & materials only because some of the cabinet doors were slightly warped. However, they were quick to reorder and replace them. Everything else was very high quality and I feel secure in the new house. The community and location is fantastic, and the sales associates were friendly and incredibly helpful during the whole process.