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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15680 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15680 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Home Review

  • Shams H.
  • Verified HomeBuyer
  • June 29, 2023
  • Powell, OH

Slow response to the issues post-closing

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Paul

  • Paul V.
  • Verified HomeBuyer
  • June 29, 2023
  • Naples, FL

The top 4 got good review but the last one which it was customer service did not customer service service were not reliable they have to get their act together thank you

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Very good home purchase experience

  • Xin H.
  • Verified HomeBuyer
  • June 29, 2023
  • Aurora, OH

Very good home purchase experience. Pulte Homes team is easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time homebuyer

  • Pia D.
  • Verified HomeBuyer
  • June 29, 2023
  • Valrico, FL

It was great experience. Few things are needed to be fixed though

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Questionable Quality

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2023
  • Phoenix, AZ

Too many issues with poor workmanship to give Pulte a good review. Many issues easily avoidable, but grossly mismanaged. The trades working for Pulte have questionable experience and skill.

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

Excellence across the board

  • Dawn H.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

From the moment we visited the neighborhood, to the decision-making process, through sales and financing through Pulte Mortgage (they made it SUPER easy), we were able to qualify and close within 30 days - just like what was told to us that very first day at the sales office by our wonderful salesperson, Mary. Like clockwork everything happened, and we were able to take care of everything long distance, as we were moving here from out of state. Then when it came to our walkthrough, our construction manager couldn't have made things easier and more pain-free! The home is beautiful and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

12/10 will buy with them again in the future!

  • Allyson N.
  • Verified HomeBuyer
  • June 29, 2023
  • LAS VEGAS, NV

If I could give Pulte a 12/10 I would. They were amazing, accommodating, and the quality was there. Would definitely use them again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good home buying experience

  • Jayanta B.
  • Verified HomeBuyer
  • June 29, 2023
  • Saint Paul, MN

Select a ready to move inventory homes, and we are very happy to do so instead of waiting for 8-10 months and deal with uncertainty of supply chain, interest rate and all other issues.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

New Home review

  • Barbara M.
  • Verified HomeBuyer
  • June 29, 2023
  • Conroe, TX

I'm very pleased with the whole process of getting the house done and moving in. The builder is very good at all the things that are included and I love the finished product. I was so glad that I had a great team of people who helped me with the financial part. Especially the online service and the fact that I could do it so flawlessly. I made a great choice with Mavera by Pulte Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Half of backyard is preservation, was not told until 1st walk thru before closing

  • Rebecca L.
  • Verified HomeBuyer
  • June 29, 2023
  • Saint Augustine, FL

Half of my backyard has made preservation, as it backs up to wetland. Thus means I cannot do anything to it, not even weed it. I wasn’t told this when I choose the lot, otherwise I probably would not have chose the lot. Feel like it has devalued the property. Just over a month after move in, quality and workmanship on the home is average, but no major faults found. Bought connected home pkg, which still isn’t completely connected. New community so still alot of construction and growing pains with noise and dirt.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Great mostly

  • Rolland H.
  • Verified HomeBuyer
  • June 29, 2023
  • Buckeye, AZ

The house is great, the construction process of having 4 inspectors ( city, third party, contractors ( pulte and independent) have to check off on all the major and minor details made a difference. We also got to take photos and visited the home site often enough to make sure no major mistakes were done and none was found, but a few minor mistakes were noticed and the pulte contractor had already identified them. The bottom line is the pulte construction process and quality sold me on Pulte. The sales office and construction manager were just fantastic during the entire home ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Marwood

  • Jennifer Z.
  • Verified HomeBuyer
  • June 29, 2023
  • Ellenton, FL

I have had a great experience with Pulte homes in the Marwood Community. The construction manager and warranty departments have been extremely accommodating and gone out of their way to fix any issues with my new build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Okay

  • Michael D.
  • Verified HomeBuyer
  • June 29, 2023
  • Sudbury, MA

The experience was great until the end. Last few items on the punch list are taking forever — drawer in master bathroom and incorrectly placed downspout in the front.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

We love our home!

  • Rachael G.
  • Verified HomeBuyer
  • June 29, 2023
  • Seguin, TX

We had a great experience buying our Pulte home. Construction was almost done when we found our home and fell in love. Chance made the home buying process so easy and our construction manager Brandon did everything in his power to allow us as much customization as possible during those last stages. Both were (still are) available long after closing day to help us with any issues that have come up since!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good experience

  • Jorge B.
  • Verified HomeBuyer
  • June 29, 2023
  • Kissimmee, FL

The process with mortgage broker was difficult for me, but I understood why took so long to be approved. Everybody worked with a higher standard of attendance and care with me.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Our 3rd Pulte new home

  • William R.
  • Verified HomeBuyer
  • June 29, 2023
  • Tucson, AZ

our experience buying this home is mixed. the sales person , mary beth, was very good and responsive. the loan officer, Dave, at Pulte mortgage was very responsive but when handed off to the followup person, Kim, the experience went downhill. all our closing costs were supposed to be paid but since Kim and our insurance person were at loggerheads, we paid our homeowners insurance and she refused to reimburse us. Closing was uneventful. After we moved in the project manager, Travis, was wonderful trying to get issues fixed for us. The problem lies with the quality of the subcontractors. ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Great

  • Andrea E.
  • Verified HomeBuyer
  • June 29, 2023
  • Schertz, TX

Our construction manager Reno was great. He was the only one that kept us updated. He made a list of what we requested to fix and he not only fixed them but confirmed if it was to our liking. He went above and beyond to make our home perfect for us.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Hazel and Aaron were great to work with

  • Scott C.
  • Verified HomeBuyer
  • June 29, 2023
  • NAPLES, FL

It was a good experience,especially since we were building during and after hurricane Ian

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Russ and Mary Ann were great. A very positive experience

  • Michael M.
  • Verified HomeBuyer
  • June 29, 2023
  • Huntersville, NC

Everything happened as expected and the selling agent and project manager worked diligently to assure effective communications. Great outcome.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Mr. H.
  • Verified HomeBuyer
  • June 29, 2023
  • Charlotte, NC

Great Experiene with the service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The front office team and project managers are the greatest. They made this a sweet ride

  • Kristy B.
  • Verified HomeBuyer
  • June 29, 2023
  • San Tan Valley, AZ

Pulte is family. They pride themselves on making sure you are a little sis or brother. Taking care of every need even if that means finding answers to any question in this entire process. We love Pulte. Pulte for Life!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Move-In experience was great

  • Douglas R.
  • Verified HomeBuyer
  • June 29, 2023
  • Punta Gorda, FL

Pulte's pre-move in person really listened to all of your concerns. He was courteous & respectful of your thoughts. During the next week most of the items were repaired in a workmanlike manner. A few items remained but he kept on the task until all items were completed. He promptly followed up. Communication by texts worked well as he always responded in a timely manner. This man is truly professional & a pleasure to work with!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great Buying Experience with Pulte at Skye Hills Las Vegas, NV

  • Lujain A.
  • Verified HomeBuyer
  • June 29, 2023
  • Las Vegas, NV

Buying experience with Pulte at their Valdrige location in Las Vegas was great. Angela and Danielle were great to work with, highly recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Build made Easy

  • Donald K.
  • Verified HomeBuyer
  • June 29, 2023
  • New Hudson, MI

From purchasing, selection, building and closing the Pulte people did an outstanding job. Keep it going, customer service goes all the way these days.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte on site Manager - John

  • Raymond H.
  • Verified HomeBuyer
  • June 29, 2023
  • Walpole, MA

Terrific person. Very responsive, and always has the correct information.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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